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Posted to users@cloudstack.apache.org by Erik Weber <te...@gmail.com> on 2015/04/16 10:05:38 UTC

No response received when trying to login

I have a Cloudstack 4.3.2 installation, where most apis work with
cloudmonkey, but I'm unable to login to the UI.

Looking at developer tools I can see the request going, and in the ACS log
I can see that the user is authenticated, but the HTTP request does not get
any response (neither headers nor body).

I've got no errors or exceptions in the log to help troubleshoot it..

Anyone got any clues or experienced similar?

-- 
Erik

RE: No response received when trying to login

Posted by Somesh Naidu <So...@citrix.com>.
Nevermind, I just realized this is now resolved (on the dev list).

Somesh
CloudPlatform Escalations
Citrix Systems, Inc.


-----Original Message-----
From: Somesh Naidu [mailto:Somesh.Naidu@citrix.com] 
Sent: Thursday, April 16, 2015 10:28 AM
To: users@cloudstack.apache.org
Subject: RE: No response received when trying to login

Look for any errors related to listcapabilites API calls in the mgmt. logs.

Somesh
CloudPlatform Escalations
Citrix Systems, Inc.


-----Original Message-----
From: Erik Weber [mailto:terbolous@gmail.com] 
Sent: Thursday, April 16, 2015 4:27 AM
To: users@cloudstack.apache.org
Subject: Re: No response received when trying to login

On Thu, Apr 16, 2015 at 10:21 AM, Nux! <nu...@li.nux.ro> wrote:

> Might sound silly, but have you tried in another browser or in a private
> browsing session (ie without any prior cache, cookies etc)?
>
>
Yes, I even tried with curl locally on the server to be sure there wasn't
anything funky on my client computer(s)

-- 
Erik

RE: No response received when trying to login

Posted by Somesh Naidu <So...@citrix.com>.
Look for any errors related to listcapabilites API calls in the mgmt. logs.

Somesh
CloudPlatform Escalations
Citrix Systems, Inc.


-----Original Message-----
From: Erik Weber [mailto:terbolous@gmail.com] 
Sent: Thursday, April 16, 2015 4:27 AM
To: users@cloudstack.apache.org
Subject: Re: No response received when trying to login

On Thu, Apr 16, 2015 at 10:21 AM, Nux! <nu...@li.nux.ro> wrote:

> Might sound silly, but have you tried in another browser or in a private
> browsing session (ie without any prior cache, cookies etc)?
>
>
Yes, I even tried with curl locally on the server to be sure there wasn't
anything funky on my client computer(s)

-- 
Erik

Re: No response received when trying to login

Posted by Erik Weber <te...@gmail.com>.
On Thu, Apr 16, 2015 at 10:21 AM, Nux! <nu...@li.nux.ro> wrote:

> Might sound silly, but have you tried in another browser or in a private
> browsing session (ie without any prior cache, cookies etc)?
>
>
Yes, I even tried with curl locally on the server to be sure there wasn't
anything funky on my client computer(s)

-- 
Erik

Re: No response received when trying to login

Posted by Nux! <nu...@li.nux.ro>.
Might sound silly, but have you tried in another browser or in a private browsing session (ie without any prior cache, cookies etc)?

Lucian

--
Sent from the Delta quadrant using Borg technology!

Nux!
www.nux.ro

----- Original Message -----
> From: "Erik Weber" <te...@gmail.com>
> To: users@cloudstack.apache.org, "dev" <de...@cloudstack.apache.org>
> Sent: Thursday, 16 April, 2015 09:05:38
> Subject: No response received when trying to login

> I have a Cloudstack 4.3.2 installation, where most apis work with
> cloudmonkey, but I'm unable to login to the UI.
> 
> Looking at developer tools I can see the request going, and in the ACS log
> I can see that the user is authenticated, but the HTTP request does not get
> any response (neither headers nor body).
> 
> I've got no errors or exceptions in the log to help troubleshoot it..
> 
> Anyone got any clues or experienced similar?
> 
> --
> Erik

Re: No response received when trying to login

Posted by Nux! <nu...@li.nux.ro>.
Might sound silly, but have you tried in another browser or in a private browsing session (ie without any prior cache, cookies etc)?

Lucian

--
Sent from the Delta quadrant using Borg technology!

Nux!
www.nux.ro

----- Original Message -----
> From: "Erik Weber" <te...@gmail.com>
> To: users@cloudstack.apache.org, "dev" <de...@cloudstack.apache.org>
> Sent: Thursday, 16 April, 2015 09:05:38
> Subject: No response received when trying to login

> I have a Cloudstack 4.3.2 installation, where most apis work with
> cloudmonkey, but I'm unable to login to the UI.
> 
> Looking at developer tools I can see the request going, and in the ACS log
> I can see that the user is authenticated, but the HTTP request does not get
> any response (neither headers nor body).
> 
> I've got no errors or exceptions in the log to help troubleshoot it..
> 
> Anyone got any clues or experienced similar?
> 
> --
> Erik

Re: No response received when trying to login

Posted by Rajani Karuturi <ra...@apache.org>.
If you configured RabbitMQ service, check logs on the Rabbitmq hosts.

check the size of the events table and see if an insert is taking time. You
could try the login and then show full processlist at the mysql prompt to
see any slow queries.


~Rajani

On Thu, Apr 16, 2015 at 1:57 PM, Erik Weber <te...@gmail.com> wrote:

> On Thu, Apr 16, 2015 at 10:21 AM, Rajani Karuturi <ra...@apache.org>
> wrote:
>
> > Can you check if its blocked on raising the login event? probably
> activemq
> > is down or the events table is full..
> >
> >
> Thanks for the suggestion, how would I go forward to check that?
>
> I've restarted cloudstack-management multiple times if it matters.
>
> --
> Erik
>

Re: No response received when trying to login

Posted by Erik Weber <te...@gmail.com>.
On Thu, Apr 16, 2015 at 10:21 AM, Rajani Karuturi <ra...@apache.org> wrote:

> Can you check if its blocked on raising the login event? probably activemq
> is down or the events table is full..
>
>
Thanks for the suggestion, how would I go forward to check that?

I've restarted cloudstack-management multiple times if it matters.

-- 
Erik

Re: No response received when trying to login

Posted by Rajani Karuturi <ra...@apache.org>.
Can you check if its blocked on raising the login event? probably activemq
is down or the events table is full..

~Rajani

On Thu, Apr 16, 2015 at 1:35 PM, Erik Weber <te...@gmail.com> wrote:

> I have a Cloudstack 4.3.2 installation, where most apis work with
> cloudmonkey, but I'm unable to login to the UI.
>
> Looking at developer tools I can see the request going, and in the ACS log
> I can see that the user is authenticated, but the HTTP request does not get
> any response (neither headers nor body).
>
> I've got no errors or exceptions in the log to help troubleshoot it..
>
> Anyone got any clues or experienced similar?
>
> --
> Erik
>

Re: No response received when trying to login

Posted by Rajani Karuturi <ra...@apache.org>.
Can you check if its blocked on raising the login event? probably activemq
is down or the events table is full..

~Rajani

On Thu, Apr 16, 2015 at 1:35 PM, Erik Weber <te...@gmail.com> wrote:

> I have a Cloudstack 4.3.2 installation, where most apis work with
> cloudmonkey, but I'm unable to login to the UI.
>
> Looking at developer tools I can see the request going, and in the ACS log
> I can see that the user is authenticated, but the HTTP request does not get
> any response (neither headers nor body).
>
> I've got no errors or exceptions in the log to help troubleshoot it..
>
> Anyone got any clues or experienced similar?
>
> --
> Erik
>