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Posted to users@openoffice.apache.org by Edward Blackmore <eb...@rogers.com> on 2016/02/01 04:03:18 UTC

4.1.2 crashes - Ed

I am running  Windows  7.

I load  Open Office  4.1.2   -  after a short time it crashes.

Neither I nor my computer guy  can fix it.

The only solution -  uninstall the program and re-install it.

Then  it will crash again.

I have even reloaded  Open Office  4.1.0  in an attempt to find a program that doesn’t crash.

Any suggestions ??

Ed  Blackmore

Re: 4.1.2 crashes - Ed

Posted by Richard Beeston <ar...@bigpond.com>.
Hi Ed.

Where are you downloading from.

Is it

You should download _only_ from
> http://www.openoffice.org/download

This is the only place that we have found that you can download a valid OO 
4.1.2 and get the vorrect details

Regards

Richard Beeston



-----Original Message----- 
From: Edward Blackmore
Sent: Monday, February 01, 2016 2:03 PM
To: users@openoffice.apache.org
Subject: 4.1.2 crashes - Ed

I am running  Windows  7.

I load  Open Office  4.1.2   -  after a short time it crashes.

Neither I nor my computer guy  can fix it.

The only solution -  uninstall the program and re-install it.

Then  it will crash again.

I have even reloaded  Open Office  4.1.0  in an attempt to find a program 
that doesn’t crash.

Any suggestions ??

Ed  Blackmore 


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Re: 4.1.2 crashes - Ed

Posted by Dave <da...@gmail.com>.
-------- Original Message  --------
From: Edward Blackmore
Date: Sun, 31 Jan 2016 22:03:18 -0500

> I am running  Windows  7.
> 
> I load  Open Office  4.1.2   -  after a short time it crashes.
> 
> Neither I nor my computer guy  can fix it.
> 
> The only solution -  uninstall the program and re-install it.
> 
> Then  it will crash again.
> 
> I have even reloaded  Open Office  4.1.0  in an attempt to find a program that doesn�t crash.
> 
> Any suggestions ??
> 
> Ed  Blackmore

Conditions like this can be caused by corruption of the "User Profile".
Your "User Profile" is not removed when the software is uninstalled.
For a solution see the following tutorial in the User Forum:
https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426

Hope this helps.

Dave




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