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Posted to users@spamassassin.apache.org by co...@capital.net on 2008/10/27 22:54:56 UTC
I hate Spam Assassin, don't know how it got on my computer and
desperately need to get rid of it
75% of my mail one on one to clients is getting blocked...I keep
having to back-door mail through an online mail service which means I
can't access items I need easily...please, please, how do I remove
it? I didn't ask for it, I don't want it and my clients are furious
at what looks like my lack of response...when I wrote to J Mason he
said it was my ISP, and their tech people say it definitely is not.
Rev. Corbie Mitleid
FIRE THROUGH SPIRIT
www.firethroughspirit.com
518-275-9575
877-321-CORBIE
CROSS THE BRIDGE from fear to fearlessness -- and fly!
Follow the White Raven...
All readings are for entertainment only!
RE: I hate Spam Assassin, don't know how it got on my computer anddesperately need to get rid of it
Posted by RobertH <ro...@abbacomm.net>.
> Corbie Wrote:
> 75% of my mail one on one to clients is getting blocked...I
> keep having to back-door mail through an online mail service
> which means I can't access items I need easily...please,
> please, how do I remove it? I didn't ask for it, I don't
> want it and my clients are furious at what looks like my
> lack of response...when I wrote to J Mason he said it was my
> ISP, and their tech people say it definitely is not.
>
Corbie,
if your isp will not help you, then get out your checkbook and call and hire
a qualified computer and networking specialist to diagnose and fix your
computer, email, and internet technical issues.
...although it appears that you have much more dangerous sidelines to be
concerned about.
- rh
Re: I hate Spam Assassin, don't know how it got on my computer and desperately need to get rid of it
Posted by Robert Braver <rb...@ohww.norman.ok.us>.
On Monday, October 27, 2008, 4:54:56 PM, Rev. Corbie Mitleid wrote:
ccn> 75% of my mail one on one to clients is getting blocked...I keep
ccn> having to back-door mail through an online mail service which means I
ccn> can't access items I need easily...please, please, how do I remove
ccn> it? I didn't ask for it, I don't want it and my clients are furious
ccn> at what looks like my lack of response...when I wrote to J Mason he
ccn> said it was my ISP, and their tech people say it definitely is not.
More information would be helpful. We are all not psychic as you
profess to be.
If a large portion of your recipients, presumably at a variety of
destinations, are not getting your emails, this indicates that the
common denominator as to the problem is on your end. Either there
is a problem with the reputation of your sending machine or ISP, you
are sending directly from a dynamic IP, and/or there are problems
with the content of your email that appear "spammy" for some reason.
ccn> FIRE THROUGH SPIRIT
ccn> www.firethroughspirit.com
What do your psychic abilities tell you about the source of the
problem?
If you hit a wall with that, (as you apparently are since you're
posting here with obvious frustration), finding some examples of
messages that got sent to a recipient's spam folder by Spamassassin
may be helpful, as the headers will often indicate the rules that
were triggered.
--
Best regards,
Robert Braver
rbraver@ohww.norman.ok.us
Re: I hate Spam Assassin, don't know how it got on my
computer anddesperately need to get rid of it
Posted by James Butler <ja...@musicforhumans.com>.
Thank you, Rev. Mitleid.
It does appear that your MAIL service provider, capital.net, is indeed using SpamAssassin, and that your message indicated below has been identified as spam and blocked by capital.net. You should send that same data to your representative at your ACCESS provider (ISP), Logical.net, and ask them about it. I do not know how Logical.net is set up, or if capital.net is one of its affiliates.
If it is blocking ALL of your mail from going out, then the information you posted will help them identify your issue. Your first message indicated that it was a sporadic problem with some of your clients, and your second message indicates that you are now completely unable to send mail through that mail server. This sounds like what was initially a small issue with the contents of your messages (recognized as spam) and, when you kept trying to send out the "spam"-classified messages, capital.net finally had enough, and has "blacklisted" your IP address, because they think you are a spammer.
Only they (capital.net) can clear that up for you.
As far as moving forward with sending more messages to your clients, you should endeavour to educate yourself about WHY your messages are being classified as spam, and learn to write messages that are less "spammy". I suggest this because even if you succeed in getting off the "black list", you will undoubtedly end up back on it again as soon as you start to send messages that are similar in content to the ones that caused the condition in the first place.
James Butler
Internet Society - Los Angeles Chapter
Chairman of the Board
jbutler@isoc-la.org
*********** REPLY SEPARATOR ***********
On 10/28/08 at 1:29 PM Corbie Mitleid/Fire Through Spirit wrote:
>James, thank you for your courteous answer. It's the first one I
>received that did not treat me like a carney fortune teller, IQ challenged
>idiot, or whining ninny. My husband, who is quite competent with
>computers, also could not make head or tails regarding our SA problem. As
>I explained before, I came here because I was directed to this list by J
>Monroe, from the Spam Assassin site itself, when he said he no longer gave
>any kind of assistance. My ISP, Logical.net, said it was definitely not
>from their end, and therefore had to have been loaded on to my computer.
>As I sent to someone else, the message is not an "unable to deliver" such
>as one gets when an address is not known, mailbox is full, or some other
>simple issue. It is blocking me from even sending it out of my machine,
>and it remains in the outbox, also blocking all my other mail from being
>sent.
>
>The following is an example:
>An unknown error has occurred. Subject 'report for you and Dan', Account:
>'pop.capital.net', Server: 'mail.capital.net', Protocol: SMTP, Server
>Response: '550 5.7.1 Blocked by SpamAssassin', Port: 25, Secure(SSL): No,
>Server Error: 550, Error Number: 0x800CCC69
>
>I will certainly attempt to get hold of technical personnel locally, but
>was under the impression that those who used Spam Assassin and found it
>useful would know how to help me. Again, thank you for being professional
>enough to address me with courtesy and clarity.
>
>
>
>Rev. Corbie Mitleid
Re: I hate Spam Assassin, don't know how it got on my
computeranddesperately need to get rid of it
Posted by James Butler <ja...@musicforhumans.com>.
I stand corrected. I guess I should have said that *I* don't use SpamAssassin for outgoing email. :)
James Butler
Internet Society - Los Angeles Chapter
Chairman of the Board
jbutler@isoc-la.org
*********** REPLY SEPARATOR ***********
On 10/28/08 at 12:32 PM Larry Nedry wrote:
>On 10/28/08 at 10:06 AM -0800 you wrote:
>>SpamAssassin is not used for outgoing email, therefore your issue
>>is more than likely not a SpamAssassin issue.
>
>FYI, SpamAssassin is used by many large ISP for outgoing mail to determine
>if they should block or not. I know for a fact that rr.com and godaddy.com
>use it to check outgoing mail. Try sending a GTube test through your ISP's
>system and see if it makes it through. :-)
>
>Nedry
Re: I hate Spam Assassin, don't know how it got on my
computer anddesperately need to get rid of it
Posted by James Butler <ja...@musicforhumans.com>.
Let's not make a confusing situation any worse by piling on ridicule, please. Clearly this isn't a SpamAssassin issue, as the user is not running a mail server. Perhaps we could help them identify the source of their issue and then turn them over to the appropriate support people?
Rev. Mitleid, it sounds less like you have installed SpamAssassin and more like your clients are using mail filters that are blocking your mail. You did not mention that this is a problem with all of your outgoing mail, just that it is disrupting some of the messages you are sending to your clients.
SpamAssassin is not used for outgoing email, therefore your issue is more than likely not a SpamAssassin issue.
There is an excellent chance that the text or nature of the messages you are attempting to send is triggering spam filters on your clients' end. It is also possible that your messages have caused the mail server through which you send your messages to be placed on a "black list", perhaps because of the text or nature of your messages, and so your clients are not receiving mail sent by you using that resource because their own mail servers' spam protection is denying any mail sent from your mail service.
As a temporary workaround, you should consider using the online mail service to send your messages, as you note that you have successfully sent mail to the problematic clients using that service.
For the long term, you should consider hiring a local technical representative from one of your local stores to visit you and attempt to analyze what is happening, and then to fix the issue. You will want to locate a tech person who understands spam filtering so they can evaluate your messages and help you define the true nature of the problem.
This issue is probably unrelated to the discussions found on this list, and we would require data that you are unlikely able to provide, so continuing to ask users here will likely only increase your frustration.
James Butler
Internet Society - Los Angeles Chapter
Chairman of the Board
jbutler@isoc-la.org
*************************************************
75% of my mail one on one to clients is getting blocked...I keep
having to back-door mail through an online mail service which means I
can't access items I need easily...please, please, how do I remove
it? I didn't ask for it, I don't want it and my clients are furious
at what looks like my lack of response...when I wrote to J Mason he
said it was my ISP, and their tech people say it definitely is not.
Rev. Corbie Mitleid
FIRE THROUGH SPIRIT
www.firethroughspirit.com
518-275-9575
877-321-CORBIE
CROSS THE BRIDGE from fear to fearlessness -- and fly!
Follow the White Raven...
All readings are for entertainment only!
*************************************************
Re: I hate Spam Assassin, don't know how it got on my computer and desperately need to get rid of it
Posted by Rubin Bennett <rb...@thatitguy.com>.
On Mon, 2008-10-27 at 17:54 -0400, corbie@capital.net wrote:
> 75% of my mail one on one to clients is getting blocked...I keep
> having to back-door mail through an online mail service which means I
> can't access items I need easily...please, please, how do I remove
> it? I didn't ask for it, I don't want it and my clients are furious
> at what looks like my lack of response...when I wrote to J Mason he
> said it was my ISP, and their tech people say it definitely is not.
>
> Rev. Corbie Mitleid
> FIRE THROUGH SPIRIT
> www.firethroughspirit.com
> 518-275-9575
> 877-321-CORBIE
>
A little more information would be appropriate; what is your email
program, how do you know SpamAssassin is blocking your mail, etc.?
Also, putting the subject "I hate SpamAssassin" on a message sent to a
list of people who like SpamAssassin a lot and whom you are asking for
help is probably not the best plan ever...
Rubin
> CROSS THE BRIDGE from fear to fearlessness -- and fly!
> Follow the White Raven...
>
> All readings are for entertainment only!
>
--
Rubin Bennett
rbTechnologies, LLC
80 Carleton Boulevard
East Montpelier, VT 05651
(802)223-4448
http://thatitguy.com
"Think for yourselves and let others enjoy the privilege to do so too."
Voltaire, Essay on Tolerance
French author, humanist, rationalist, & satirist (1694 - 1778)
Re: I hate Spam Assassin, don't know how it got on my computer and desperately need to get rid of it
Posted by Kai Schaetzl <ma...@conactive.com>.
Corbie@capital.net wrote on Mon, 27 Oct 2008 17:54:56 -0400:
> and their tech people say it definitely is not.
And they are probably right! It's well-known that malicious supernatural
beings do try to sabotage followers of the Light. I suggest you untertake
a specialized house blessing for all electrical lines and computer
equipment in your house. This may prove successful only for a few hours
and you may need to follow up with Violet Fire Myst on all outgoing fiber.
Identify as many of the lines as you can and then rub in gently a 1:100
blessed and purified water dilution of the resolvent in as much of the
cable surface you have access to.
In case the supernatural influence proves to be overwhelming and lasting I
may be available for consultation at my normal rates.
Kai
--
Kai Schätzl, Berlin, Germany
Get your web at Conactive Internet Services: http://www.conactive.com