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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/05/04 08:30:15 UTC
[Issue 126952] New: Resetting the profile loses all macros (and
events too?) (and on upgrade or re-install?)
https://bz.apache.org/ooo/show_bug.cgi?id=126952
Issue ID: 126952
Issue Type: DEFECT
Summary: Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Product: Installation
Version: 4.1.2
Hardware: PC
OS: Windows 7
Status: UNCONFIRMED
Severity: Normal
Priority: P5 (lowest)
Component: ui
Assignee: issues@openoffice.apache.org
Reporter: john.ha24@yahoo.co.uk
When the user profile is reset, all macros stored in (W7)
C:\Users\John\AppData\Roaming\OpenOffice\4\user\basic\Standard\Module1.xba are
lost because the Module1.xba file containing them is replaced by a default, 2kB
skeleton file.
This may also happen when a user upgrades AOO or re-installs AOO.
Users reporting "strange problems" in the forum are often advised to reset
their profile as this seems magically to fix their "strange problem". For
example, if the spellchecker fails and all words are marked as wrong, resetting
the profile fixes it - eg see [Solved] Spellcheck not working??
https://forum.openoffice.org/en/forum/viewtopic.php?f=7&t=46995 viewed over
100,000 times.
The instructions given are either to follow this [Tutorial] The OpenOffice User
Profile https://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426 or,
simply, to save a copy of the profile, delete registrymodifications.xcu,
restart AOO, and copy back the Profile folders.
I also think resetting the Profile deletes any Events set up under Tools >
Customise > Events ...
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
hanya <ha...@gmail.com> changed:
What |Removed |Added
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CC| |hanya.runo@gmail.com
--- Comment #1 from hanya <ha...@gmail.com> ---
I have described about this problem in:
https://forum.openoffice.org/en/forum/viewtopic.php?f=106&t=54784
If registrymodifications.xcu file is not exist, the office copies "presets"
files
from shared files. At that time, if file name conflicts each other such as
Standard/Module1,
these files lost. Other files are still there but not listed in the listing
file
and not shown in the macro list. The existing files can be taken back by
modifying script.xlc and dialog.xlc files and also, Standard/dialog.xlb and
script.xlb files
according to
https://wiki.openoffice.org/wiki/Documentation/Administration_Guide/Using_Custom_Macros_and_Libraries
The source code to copy the presets file is there in
desktop::create_user_install funtion of
main/desktop/source/app/userinstall.cxx.
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
Matthias Seidel <ms...@apache.org> changed:
What |Removed |Added
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CC| |mseidel@apache.org
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
--- Comment #4 from John <jo...@yahoo.co.uk> ---
I was raising this as problem where AOO silently deletes user macros and/or
configuration data without warning and without keeping a backup of the deleted
file. I fortunately was backing up the profile witgh my normal backup when it
frst happened to me.
My experience is that the profile folders themselves are rarely damaged - what
does seem to get broken is registrymodifications.xcu. Should the default
action therefore be not to overwrite the folders?
Or could a simple implementation be to check when rewriting the profile to see
if the existing files are different from those about to be written back. If
so, the user presumably has some information stored in them so ask him if he
wants to keep them. If he says no, then save the current information as a
backup, and restore back the new file.
It is more of a wish list than a "it affects lots of users now". People only
usually reset the profile following guidance from the forum where the advice is
rename ...\user to ...\user_old so that lost data can be copied back.
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
orcmid <or...@apache.org> changed:
What |Removed |Added
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CC| |orcmid@apache.org
--- Comment #2 from orcmid <or...@apache.org> ---
I believe that is why the best recommendation is to rename the profile in order
to protect against loss of items that the user may want to restore.
The problem we have is that there are different remedies for expert users than
for casual users, all of whom can be hit by the same problem.
So, if we use the expert practice as a one-size fits all, we are not serving
casual users.
One way would be to provide the first-order delete case, a second-order rename
and delete case, and enough third-order drill down so more-expert users could
find what they need that satisfies their more-advanced needs for preservation
of material from a rebuilt profile.
We're talking about significant documentation and How To walk-throughs, for
essentially (versions of) three platforms. The acute case is Windows XP
through Windows 10, covering 87% of our millions of users.
That could be done, in a durable place that is maintained and made current as
there are changes in platforms and in AOO.
There could also be evolution of utility support for these situations, as
raised in Issue 126945. Both would be valuable, since there would need to be
good documentation backup to any utility that provides user-profile
maintenance.
Are we talking about a defect here or looking at an enhancement to
user-supporting information and tools?
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
John <jo...@yahoo.co.uk> changed:
What |Removed |Added
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CC| |john.ha24@yahoo.co.uk
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
--- Comment #3 from orcmid <or...@apache.org> ---
(In reply to orcmid from comment #2)
> There could also be evolution of utility support for these situations, as
> raised in Issue 126945. Both would be valuable, since there would need to
> be good documentation backup to any utility that provides user-profile
> maintenance.
>
> Are we talking about a defect here or looking at an enhancement to
> user-supporting information and tools?
What fascinates me about this line of inquiry is that it does not depend so
much on the capacity, capability, and commitment of core developers that the
project simply does not have. We have no idea when, if ever, we come up with
code modifications that eliminate profile corruption.
On the other hand, this help in manually and tool-aided remedies does not
require skills that appear to be unavailable.
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[Issue 126952] Resetting the profile loses all macros (and events
too?) (and on upgrade or re-install?)
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=126952
Oliver Brinzing <ol...@gmx.de> changed:
What |Removed |Added
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CC| |oliver.brinzing@gmx.de
--- Comment #5 from Oliver Brinzing <ol...@gmx.de> ---
.
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