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Posted to issues@openoffice.apache.org by bu...@apache.org on 2019/05/24 04:45:09 UTC
[Issue 128115] New: Documents crashes writer when openned
https://bz.apache.org/ooo/show_bug.cgi?id=128115
Issue ID: 128115
Issue Type: DEFECT
Summary: Documents crashes writer when openned
Product: Writer
Version: 4.1.6
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: Blocker
Priority: P5 (lowest)
Component: open-import
Assignee: issues@openoffice.apache.org
Reporter: dan2050@tpg.com.au
Target Milestone: ---
Created attachment 86686
--> https://bz.apache.org/ooo/attachment.cgi?id=86686&action=edit
A set of game rules with an index and many headings and sections.
A number of documents become broken when saved. The symptom is when trying to
open them again. Writer hangs for a moment and then just shuts down without any
information. Once in this state my document can no longer be opened. And writer
crashes on every attempt. It also crashes on copies of that document. I have
taken to making a back up of documents before working on them, but I have an
important one that has become damaged and I have no back up. See attached.
My equipment is a SurfacePro 3.0. with 8GB of RAM.
Windows 10 Pro - 64bit
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
--- Comment #1 from dandare2050 <da...@tpg.com.au> ---
I have just discovered that the crash only occurs when I open the document by
double clicking it. I can open Open Office and then open the document from the
menu successfully. I will check to see if the same is true of other documents
as the possibility presents itself.
I have also had the same problem with one drawing file.
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
CC| |oooforum@free.fr
Status|UNCONFIRMED |RESOLVED
Resolution|--- |NOT_AN_OOO_ISSUE
--- Comment #5 from oooforum (fr) <oo...@free.fr> ---
I was not able to reproduce this crash.
Your document "The Horror ... Archam.odt" opens fine and I see its 10 pages.
Tested with AOO 4.1.6 under:
- Win7 x64 Pro
- Win10 x64 Pro
- LUbuntu 18.10 x32
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
--- Comment #6 from dandare2050 <da...@tpg.com.au> ---
Did you open it by double click from the desktop? That is the use case where
the problem occurs on my system.
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
oooforum (fr) <oo...@free.fr> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
Resolution|NOT_AN_OOO_ISSUE |IRREPRODUCIBLE
Severity|Blocker |Trivial
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
--- Comment #4 from dandare2050 <da...@tpg.com.au> ---
Created attachment 86687
--> https://bz.apache.org/ooo/attachment.cgi?id=86687&action=edit
Same document after recovery and saved.
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
--- Comment #2 from dandare2050 <da...@tpg.com.au> ---
However, after doing some work the document suddenly crashed.
The document recovered without the most recent work.
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[Issue 128115] Documents crashes writer when openned
Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128115
--- Comment #3 from dandare2050 <da...@tpg.com.au> ---
The earlier copy I made of the document still crashes apon open. However the
newly recovered document does not. Repaired document attached.
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