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Posted to issues@openoffice.apache.org by bu...@apache.org on 2016/07/25 14:09:36 UTC

[Issue 127052] New: Register window (like on first install/start) is shown again

https://bz.apache.org/ooo/show_bug.cgi?id=127052

          Issue ID: 127052
        Issue Type: DEFECT
           Summary: Register window (like on first install/start) is shown
                    again
           Product: General
           Version: 3.3.0 or older (OOo)
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: Normal
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: cenopelepi@yahoo.com

Hi,

When OO is first installed and started it shows window for enter name, company,
then register etc.

We have problem that sometimes this windows are shown again. And can not find
any rule about this.. Like on some PC happens in week, on some once in 2 months
etc. And it is started 1000+ times in beetween.

So I'm trying to find what can be the problem..

Regards, Nik.

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |OBSOLETE
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #5 from oooforum (fr) <oo...@free.fr> ---
No news from OP since +6 months: closed

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orcmid@apache.org

--- Comment #1 from orcmid <or...@apache.org> ---
It sounds like the user profile has become corrupted to the extent that Apache
OpenOffice has concluded that the first-run request for user information has
not been done.

Note that registration is no longer required since movement to Apache
OpenOffice.  Is there some inhibition against upgrading to the latest release,
Apache OpenOffice 4.1.2?  

(Or perhaps registration is a confusing wording.  What I mean is that no
registration information is communicated to or collected by the Apache
OpenOffice project.  "Registering" user profile information allows it to be
included in fields and properties of documents being created, but it applies to
the local computer account.)

A common cause for profile corruption is a hasty shutdown, whether because of a
computer crash or not closing all open documents and then waiting a little
while before shutting down the computer.

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

--- Comment #4 from orcmid <or...@apache.org> ---
(In reply to cenopelepi from comment #3)
> Hi,
> 
> As I stated, the issue is not visible always, as OO is used every day and it
> is shown one in a month or so..
> 
> The PC's are on the internal network.
> 
> Newer OO has an issue with RTF2PDF conversion, so we left with 3.3.
> 
> I didn't saw profile problem, as all other works fine, and found no issues
> in event viewer.
> 
> Regards, Nikola.

It's unfortunate that you can't upgrade.  We have no means to do repairs to
3.3.

Could you separately report your issue with regard to RTF2PDF?

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

--- Comment #3 from cenopelepi <ce...@yahoo.com> ---
Hi,

As I stated, the issue is not visible always, as OO is used every day and it is
shown one in a month or so..

The PC's are on the internal network.

Newer OO has an issue with RTF2PDF conversion, so we left with 3.3.

I didn't saw profile problem, as all other works fine, and found no issues in
event viewer.

Regards, Nikola.

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You are receiving this mail because:
You are the assignee for the issue.

[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

oooforum (fr) <oo...@free.fr> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |oooforum@free.fr

--- Comment #2 from oooforum (fr) <oo...@free.fr> ---
(In reply to cenopelepi from comment #0)
> Like on some PC happens in week, on some once in
> 2 months etc. And it is started 1000+ times in beetween.
Did you have PCs in a network?
Please provide more information about this.

If the wizard appears again after a first registration, this means that you
have not installed AOO with admin rights.

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[Issue 127052] Register window (like on first install/start) is shown again

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=127052

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|orcmid@apache.org           |

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