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Posted to dev@tapestry.apache.org by "Howard M. Lewis Ship" <hl...@attbi.com> on 2003/02/24 15:21:55 UTC

PLEASE USE JAKARTA MAILING LISTS

I no longer monitor the two SourceForge mailing lists.

Please subscribe to the Jakarta Mailing Lists:

tapestry-user@jakarta.apache.org  -  For all questions about using Tapestry.
tapestry-developer@jakarta.apache.org - For Tapestry committers ONLY.

http://jakarta.apache.org/site/mail.html

Feel free to monitor the developer mailing list and even contribute if you
have something worthwhile to say.  We often discuss future directions for
Tapestry and are interested in comments by end-users who have deployed
Tapestry applications.  Active participation in this list is the first step
towards becoming a Tapestry committer.


People have begun to CONSISTENTLY misuse the mailing lists.

If you are having problems with your Tapestry application, don't understand
the documentation, need help ...please contact us on the user mailing list
(tapestry-user@jakarta.apache.org).  We want to help, to grow the community,
to fix anything broken in the framework.

As the volume of traffic on the mailing lists increase, "bad" messages are
going to get ignored!  If you have a problem and are seeking resolution it
is vitally important that you play by the rules:

1) Tapestry is free.  Nobody owes you anything.  

Our desire to grow and support the community is great, but we're all
sacrificing family time, play time, time with our friends, spouses and kids
to contribute to the project ... so if we have a low level of frustration
for poorly written, undocumented help requests, so be it.

2) Do not e-mail individual team members!  

Use the lists and only the lists.  Getting e-mail just pisses us off (well,
me anyway), and a spam filter may eat the message anyway.   We want to help,
but we're not your personally help desk.  In addition, questions and
responses need to be on the list to be archived, so that the NEXT person has
a resource before contacting the list.


3) Be polite. 

Mark Fleury can get away with being an asshole (just once), but you can't. 

4) Do your research.  

There's a lot of Tapestry documentation.  Did you read it?  Did you look at
the code?  Did you use the debugger to step through problem areas?

5) Provide information.  

You've seen the Tapestry Exception page.  Use it!  Messages like "My page
broke" are asking US to do YOUR work.  The first step is to cut-and-paste
the exception report into your mail.  All that information can be a very
precise description of the what and why of your problem.


Please read the following BEFORE posting a help request to the list:
http://216.239.53.100/search?q=cache:Rx-raoTa3JUC:www.tuxedo.org/~esr/faqs/s
mart-questions.html&hl=en&ie=UTF-8



--
Howard M. Lewis Ship
Creator, Tapestry: Java Web Components
http://jakarta.apache.org/proposals/tapestry



Re: PLEASE USE JAKARTA MAILING LISTS

Posted by Richard Lewis-Shell <rl...@mac.com>.
> tapestry-user@jakarta.apache.org  -  For all questions about using
Tapestry.
> tapestry-developer@jakarta.apache.org - For Tapestry committers ONLY.

As I understood it, tapestry-dev is for _ANYONE_ interested in development
of Tapestry itself.  Only committers can cast binding votes, but anyone
can/should be able to participate and vote on this list.  Am I wrong?

Richard