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Posted to commits@cloudstack.apache.org by "damonb123 (via GitHub)" <gi...@apache.org> on 2023/11/07 23:07:39 UTC

[I] SAML Login with chunk-.js files stuck pending status [cloudstack]

damonb123 opened a new issue, #8194:
URL: https://github.com/apache/cloudstack/issues/8194

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   ##### ISSUE TYPE
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    * Bug Report
   
   
   ##### COMPONENT NAME
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   UI, SAML
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   ##### CLOUDSTACK VERSION
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   4.18.1.0
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   ##### SUMMARY
   <!-- Explain the problem/feature briefly -->
   Initial login of user to CloudStack hangs when choosing SAML.  The user appears to be logged in but screen is white and indicates it is still loading.
   
   
   ##### STEPS TO REPRODUCE
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   ~~~
   This issue started after upgrading from 4.17.2.0 to 4.18.1.0.
   
   Initial login to CloudStack using SAML URL=https://<ULR>/client/index.html#/user/login?redirect=/
   After choosing SAML login, CloudStack redirects to URL=https://<ULR>/client/index.html#/dashboard
   
   Watching browser network screen, a number of chunk-<id>.js files show "Pending" status.
   If you open a new tab and use "https://<URL>/client/index.html", the user is redirected to "https://<URL>/client/index.html#/dashboard" with no issues.
   
   The original page will still be stuck on blank screen indicating the page is still loading. 
   ~~~
   
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   ##### EXPECTED RESULTS
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   Dashboard page would be presented to user.
   ~~~
   


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "rohityadavcloud (via GitHub)" <gi...@apache.org>.
rohityadavcloud commented on issue #8194:
URL: https://github.com/apache/cloudstack/issues/8194#issuecomment-1805414909

   @damonb123 can you check
   - if the file exists on the server, are you using CloudStack management server to serve the UI or using a reverse proxy (and using the cloudstack-ui package)?
   - if you're using the cloudstack-management package, can you check if the specific `chunk-<id>.js` exists on /usr/share/cloudstack-management/webapp/js path.
   - is this stock UI or were there changes to the UI, or UI was rebuilt and copied to the management (or reverse proxy) server?


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "rohityadavcloud (via GitHub)" <gi...@apache.org>.
rohityadavcloud commented on issue #8194:
URL: https://github.com/apache/cloudstack/issues/8194#issuecomment-1805424579

   I checked 4.18.1.0 based QA env which has SAML enabled - I haven't face the problem. I suspect it could either be a build or acl/access issue.
   On https://qa.cloudstack.cloud/simulator/#/user/login?redirect=/ I used SAML to login as `rick` user and didn't face this, this env uses 4.18.1.0 (but doesn't install pkgs from upstream packages repo).
   
   


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "DaanHoogland (via GitHub)" <gi...@apache.org>.
DaanHoogland commented on issue #8194:
URL: https://github.com/apache/cloudstack/issues/8194#issuecomment-1801732401

   could this possibly be a cache problem, @damonb123 ?


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "rohityadavcloud (via GitHub)" <gi...@apache.org>.
rohityadavcloud closed issue #8194: SAML Login with chunk-<id>.js files stuck pending status
URL: https://github.com/apache/cloudstack/issues/8194


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "damonb123 (via GitHub)" <gi...@apache.org>.
damonb123 commented on issue #8194:
URL: https://github.com/apache/cloudstack/issues/8194#issuecomment-1802136407

   Yes, tested after clearning cache, and also tried incognito windows with same results.
   This only occurs when using SAML.  LDAP login is not affected.


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Re: [I] SAML Login with chunk-.js files stuck pending status [cloudstack]

Posted by "rohityadavcloud (via GitHub)" <gi...@apache.org>.
rohityadavcloud commented on issue #8194:
URL: https://github.com/apache/cloudstack/issues/8194#issuecomment-2085211914

   Not able to reproduce this, @damonb123 pl reopen this ticket or log a new one with steps of reproduction. Didn't face this with either 4.18.2.0 or 4.19.0.1 releases.


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