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Posted to user@guacamole.apache.org by Nick Couchman <vn...@apache.org> on 2020/10/13 17:59:17 UTC

Re: unable to connect RDP with remote desktop licensing

On Tue, Oct 13, 2020 at 1:49 PM CK@Amtasks.com <ck...@amtasks.com.invalid>
wrote:

> Dear Guacamole team,
>
> We had tired using guacamole to access a windows server 2012 with 50 users
> remote desktop licensing enable but unfortunately it was unable to connect.
>
> The connect (RDP) is able to login via normal Microsoft RDP.
>
> Any idea on this matter?
>
>
What error messages are you getting?  Have you verified that:
1) You are using the correct security mode (NLA vs. TLS vs. RDP)?
2) The server certificate is trusted by Guacamole (or you enable the
"ignore-certificate" option)?

-Nick

Re: unable to connect RDP with remote desktop licensing

Posted by "CK@Amtasks.com" <ck...@amtasks.com.INVALID>.

Dear Nick,

What error messages are you getting?  Have you verified that:
1) You are using the correct security mode (NLA vs. TLS vs. RDP)?
We had tired those option unfortunately it can’t work as well.

2) The server certificate is trusted by Guacamole (or you enable the "ignore-certificate" option)?
I had enable the "ignore-certificate” option

> On 14 Oct 2020, at 1:59 AM, Nick Couchman <vn...@apache.org> wrote:
> 
> On Tue, Oct 13, 2020 at 1:49 PM CK@Amtasks.com <ck...@amtasks.com.invalid> wrote:
> Dear Guacamole team,
> 
> We had tired using guacamole to access a windows server 2012 with 50 users remote desktop licensing enable but unfortunately it was unable to connect.
> 
> The connect (RDP) is able to login via normal Microsoft RDP.
> 
> Any idea on this matter?
> 
> 
> What error messages are you getting?  Have you verified that:
> 1) You are using the correct security mode (NLA vs. TLS vs. RDP)?
> 2) The server certificate is trusted by Guacamole (or you enable the "ignore-certificate" option)?
> 
> -Nick