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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/10/22 09:30:06 UTC

[Bug 121248] New: Application marked during crash last startup time cannot be corrected

https://issues.apache.org/ooo/show_bug.cgi?id=121248

          Priority: P3
            Bug ID: 121248
          Assignee: ooo-issues@incubator.apache.org
           Summary: Application marked during crash last startup time
                    cannot be corrected
          Severity: normal
        Issue Type: DEFECT
    Classification: Code
                OS: All
          Reporter: hijaszu@hlfslinux.hu
          Hardware: All
            Status: UNCONFIRMED
           Version: AOO 3.4.1
         Component: ui
           Product: framework

Running application (in specific state - not correctly identified) and crashing
Mac OSX results in the application to be marked as crashing during it's
startup.

There is nothing wrong with this feature in the OS - but because there is a bug
in OpenOffice it cannot be corrected. It is popping up a modal dialog window
that cannot be closed, neither button do anything, and because this OpenOffice
remains in it's application startup period. Because the modal window, you
cannot quit the application, just force it to quit (=kill) and because of this
it will be marked again to be crashed during it's last startup.

This information is not stored in the application bundle and because of this,
even reinstalling the application does not help the situation.


Screen cast about the issue is located at: http://screencast.com/t/y5OMqxXr0p

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

Edwin Sharp <el...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Hardware|All                         |Mac
                 OS|All                         |Mac OSX, all

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |anilmotupalle@gmail.com

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

Javier Lopez <xa...@hotmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|xavi_dandy@hotmail.com      |

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|anilmotupalle@gmail.com     |xavi_dandy@hotmail.com

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

--- Comment #1 from Attila Tamás Zimler <hi...@hlfslinux.hu> ---
Even removing ~/Library/Application Support/OpenOffice.org does not solve the
problem.

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

--- Comment #4 from mja <mj...@gmail.com> ---
i´ve been trying to correct this bug since last night and your "quick fix"
solved all my problems! thanks for your help!(In reply to comment #2)
> The main problem is that the window does not react to any of the buttons,
> but for quick fix, removal of ~/Library/Saved Application
> State/org.openoffice.script.savedState solves the problem.
> 
> The window by the way most probably comes from the operating system as it is
> a feature of OSX.

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

Attila Tamás Zimler <hi...@hlfslinux.hu> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P3                          |P2

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[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

mja <mj...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |mjalb50@gmail.com

--- Comment #3 from mja <mj...@gmail.com> ---
i´ve been trying to correct this bug since last night and your "quick fix"
solved all my problems! thanks for your help!(In reply to comment #2)
> The main problem is that the window does not react to any of the buttons,
> but for quick fix, removal of ~/Library/Saved Application
> State/org.openoffice.script.savedState solves the problem.
> 
> The window by the way most probably comes from the operating system as it is
> a feature of OSX.

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You are receiving this mail because:
You are the assignee for the bug.

[Bug 121248] Application marked during crash last startup time cannot be corrected

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=121248

--- Comment #2 from Attila Tamás Zimler <hi...@hlfslinux.hu> ---
The main problem is that the window does not react to any of the buttons, but
for quick fix, removal of ~/Library/Saved Application
State/org.openoffice.script.savedState solves the problem.

The window by the way most probably comes from the operating system as it is a
feature of OSX.

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