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Posted to issues@guacamole.apache.org by "Jimmy (Jira)" <ji...@apache.org> on 2021/05/25 08:11:00 UTC
[jira] [Updated] (GUACAMOLE-1354) Printing problem that freezes the
guacd
[ https://issues.apache.org/jira/browse/GUACAMOLE-1354?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Jimmy updated GUACAMOLE-1354:
-----------------------------
Description:
I found the printing problem that freezes the guacd when printing quickly and successively.
*[Test environment]*
RDP Server: Windows Server 2019 Datacenter
Server: Ubuntu 18.04
Guacamole Client: [#6644955f|https://github.com/apache/guacamole-client/commit/6644955fff07db7844f0b495b4abfabf2b700e21] on master branch
Guacamole Server: [#44145f68|https://github.com/apache/guacamole-server/commit/44145f681aa3cf08e9cf01e99a68096c77bcab39] on master branch
Chrome: 90.0.4430.212
User: Windows 10 Pro, 20H2
*[Test case]*
# Connect to Windows Server 2019 through Apache guacamole.
# Open Notepad.
# Type some text.
# Press Ctrl+P and select Guacamole Printer.
# Click "Print" button.
!image-2021-05-25-11-05-36-823.png!
When repeating step 4 and 5 quickly and successively, we can see this issue soon.
I attach the guacamole server log when encountering the freeze issue.
*[Rough Analysis]*
When the guacd doesn't receive *GUAC_RDP_PRINT_JOB_ACK_RECEIVED* from the guacamole client due to unknown reason, *guac_rdp_print_job_wait_for_ack()* function suspends execution of the *guac_rdp_print_job_output_thread()* thread for ever.
Thanks.
was:
I found the printing problem that freezes the guacd when printing quickly and successively.
*[Test environment]*
RDP Server: Windows Server 2019 Datacenter
Server: Ubuntu 18.04
Guacamole Client: [#6644955f|https://github.com/apache/guacamole-client/commit/6644955fff07db7844f0b495b4abfabf2b700e21] on master branch
Guacamole Server: [#44145f68|https://github.com/apache/guacamole-server/commit/44145f681aa3cf08e9cf01e99a68096c77bcab39] on master branch
Chrome: 90.0.4430.212
User: Windows 10 Pro, 20H2
*[Test case]*
# Connect to Windows Server 2019 through Apache guacamole.
# Open Notepad.
# Type some text.
# Press Ctrl+P and select Guacamole Printer.
# Click "Print" button.
!image-2021-05-25-11-05-36-823.png!
When repeating step 4 and 5 quickly and successively, we can see this issue soon.
I attach the guacamole server log when encountering the freeze issue.
*[Rough Analysis]*
When the guacd doesn't receive *GUAC_RDP_PRINT_JOB_ACK_RECEIVED* from the guacamole client due to unknown reason, *guac_rdp_print_job_wait_for_ack()* function suspends execution of the *guac_rdp_print_job_output_thread()* thread for ever.
> Printing problem that freezes the guacd
> ---------------------------------------
>
> Key: GUACAMOLE-1354
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1354
> Project: Guacamole
> Issue Type: Bug
> Components: guacamole-client, guacamole-server
> Affects Versions: 1.3.0
> Environment: Windows Server 2019 Datacenter, Ubuntu 18.04, Chrome: 90.0.4430.212, Windows 10 Pro 20H2
> Reporter: Jimmy
> Priority: Major
> Fix For: 1.4.0
>
> Attachments: guacd-printing.log, image-2021-05-25-11-05-36-823.png
>
>
> I found the printing problem that freezes the guacd when printing quickly and successively.
>
> *[Test environment]*
> RDP Server: Windows Server 2019 Datacenter
> Server: Ubuntu 18.04
> Guacamole Client: [#6644955f|https://github.com/apache/guacamole-client/commit/6644955fff07db7844f0b495b4abfabf2b700e21] on master branch
> Guacamole Server: [#44145f68|https://github.com/apache/guacamole-server/commit/44145f681aa3cf08e9cf01e99a68096c77bcab39] on master branch
> Chrome: 90.0.4430.212
> User: Windows 10 Pro, 20H2
> *[Test case]*
> # Connect to Windows Server 2019 through Apache guacamole.
> # Open Notepad.
> # Type some text.
> # Press Ctrl+P and select Guacamole Printer.
> # Click "Print" button.
> !image-2021-05-25-11-05-36-823.png!
> When repeating step 4 and 5 quickly and successively, we can see this issue soon.
> I attach the guacamole server log when encountering the freeze issue.
> *[Rough Analysis]*
> When the guacd doesn't receive *GUAC_RDP_PRINT_JOB_ACK_RECEIVED* from the guacamole client due to unknown reason, *guac_rdp_print_job_wait_for_ack()* function suspends execution of the *guac_rdp_print_job_output_thread()* thread for ever.
> Thanks.
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