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Posted to users@tomcat.apache.org by "Mcalexander, Jon J." <jo...@wellsfargo.com.INVALID> on 2023/10/02 17:06:23 UTC
Strange catalina.out not created issue
Hi all,
It's me again with another issue that is probably obvious to y'all, but I'm not seeing it.
We have Tomcat Instances on various services that if Tomcat is started from the Command Line as the user that owns the Instance, everything starts up properly and the catalina.out log file gets created. However, if the restart is performed by a workflow that calls the same scripts but via suexec, everything starts up properly EXCEPT the catalina.out log file does NOT get created. Has anyone ran into this before? Currently the instance is running on Tomcat 9.0.80.
I don't have any log output to give you because ONLY the gc.log is getting created when this happens.
Thanks,
Dream * Excel * Explore * Inspire
Jon McAlexander
Senior Infrastructure Engineer
Asst. Vice President
He/His
Middleware Product Engineering
Enterprise CIO | EAS | Middleware | Infrastructure Solutions
8080 Cobblestone Rd | Urbandale, IA 50322
MAC: F4469-010
Tel 515-988-2508 | Cell 515-988-2508
jonmcalexander@wellsfargo.com<ma...@wellsfargo.com>
This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation.
RE: Strange catalina.out not created issue
Posted by "Mcalexander, Jon J." <jo...@wellsfargo.com.INVALID>.
Thanks Chris,
All I can do is recommend that to the team. It has to be something with how stuff is being started via suexec instead of doing direct su and then running the script. At leas that is what I think. Perhaps we can get them do some redirects of std-out and std-err to a log file when they run the scripts, so we can see what is happening.
Thanks again.
Dream * Excel * Explore * Inspire
Jon McAlexander
Senior Infrastructure Engineer
Asst. Vice President
He/His
Middleware Product Engineering
Enterprise CIO | EAS | Middleware | Infrastructure Solutions
8080 Cobblestone Rd | Urbandale, IA 50322
MAC: F4469-010
Tel 515-988-2508 | Cell 515-988-2508
jonmcalexander@wellsfargo.com
This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation.
> -----Original Message-----
> From: Christopher Schultz <ch...@christopherschultz.net>
> Sent: Monday, October 2, 2023 5:13 PM
> To: users@tomcat.apache.org
> Subject: Re: Strange catalina.out not created issue
>
> Jon,
>
> On 10/2/23 13:16, Mcalexander, Jon J. wrote:
> > A little more info on this. The server rebooted last night and the
> > auto-startup started the instance correctly, but the Catalina.out file
> > was not created. It only appears to work properly if you log onto the
> > server and su to the owner user, then run the stop and start scripts.
> What does the suexec thing ultimately end up calling to launch Tomcat?
> Does it call catalina.sh? What is the effective user-id at the time the script is
> invoked?
>
> Have you tried adding lots of debug logging to your script?
>
> -chris
>
> >> -----Original Message-----
> >> From: Mcalexander, Jon J. <jo...@wellsfargo.com.INVALID>
> >> Sent: Monday, October 2, 2023 12:06 PM
> >> To: users@tomcat.apache.org
> >> Subject: Strange catalina.out not created issue
> >>
> >> Hi all,
> >> It's me again with another issue that is probably obvious to y'all,
> >> but I'm not seeing it.
> >> We have Tomcat Instances on various services that if Tomcat is
> >> started from the Command Line as the user that owns the Instance,
> >> everything starts up properly and the catalina.out log file gets
> >> created. However, if the restart is performed by a workflow that
> >> calls the same scripts but via suexec, everything starts up properly
> >> EXCEPT the catalina.out log file does NOT get created. Has anyone ran
> >> into this before? Currently the instance is running on Tomcat 9.0.80.
> >>
> >> I don't have any log output to give you because ONLY the gc.log is
> >> getting created when this happens.
> >>
> >> Thanks,
> >>
> >> Dream * Excel * Explore * Inspire
> >> Jon McAlexander
> >> Senior Infrastructure Engineer
> >> Asst. Vice President
> >> He/His
> >>
> >> Middleware Product Engineering
> >> Enterprise CIO | EAS | Middleware | Infrastructure Solutions
> >>
> >> 8080 Cobblestone Rd | Urbandale, IA 50322
> >> MAC: F4469-010
> >> Tel 515-988-2508 | Cell 515-988-2508
> >>
> >>
> jonmcalexander@wellsfargo.com<ma...@wellsfargo.com>
> >> This message may contain confidential and/or privileged information.
> >> If you are not the addressee or authorized to receive this for the
> >> addressee, you must not use, copy, disclose, or take any action based
> >> on this message or any information herein. If you have received this
> >> message in error, please advise the sender immediately by reply
> >> e-mail and delete this message. Thank you for your cooperation.
> >
> >
> > ---------------------------------------------------------------------
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> > For additional commands, e-mail: users-help@tomcat.apache.org
> >
>
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Re: Strange catalina.out not created issue
Posted by Christopher Schultz <ch...@christopherschultz.net>.
Jon,
On 10/2/23 13:16, Mcalexander, Jon J. wrote:
> A little more info on this. The server rebooted last night and the
> auto-startup started the instance correctly, but the Catalina.out
> file was not created. It only appears to work properly if you log
> onto the server and su to the owner user, then run the stop and start
> scripts.
What does the suexec thing ultimately end up calling to launch Tomcat?
Does it call catalina.sh? What is the effective user-id at the time the
script is invoked?
Have you tried adding lots of debug logging to your script?
-chris
>> -----Original Message-----
>> From: Mcalexander, Jon J. <jo...@wellsfargo.com.INVALID>
>> Sent: Monday, October 2, 2023 12:06 PM
>> To: users@tomcat.apache.org
>> Subject: Strange catalina.out not created issue
>>
>> Hi all,
>> It's me again with another issue that is probably obvious to y'all, but I'm not
>> seeing it.
>> We have Tomcat Instances on various services that if Tomcat is started from
>> the Command Line as the user that owns the Instance, everything starts up
>> properly and the catalina.out log file gets created. However, if the restart is
>> performed by a workflow that calls the same scripts but via suexec,
>> everything starts up properly EXCEPT the catalina.out log file does NOT get
>> created. Has anyone ran into this before? Currently the instance is running
>> on Tomcat 9.0.80.
>>
>> I don't have any log output to give you because ONLY the gc.log is getting
>> created when this happens.
>>
>> Thanks,
>>
>> Dream * Excel * Explore * Inspire
>> Jon McAlexander
>> Senior Infrastructure Engineer
>> Asst. Vice President
>> He/His
>>
>> Middleware Product Engineering
>> Enterprise CIO | EAS | Middleware | Infrastructure Solutions
>>
>> 8080 Cobblestone Rd | Urbandale, IA 50322
>> MAC: F4469-010
>> Tel 515-988-2508 | Cell 515-988-2508
>>
>> jonmcalexander@wellsfargo.com<ma...@wellsfargo.com>
>> This message may contain confidential and/or privileged information. If you
>> are not the addressee or authorized to receive this for the addressee, you
>> must not use, copy, disclose, or take any action based on this message or any
>> information herein. If you have received this message in error, please advise
>> the sender immediately by reply e-mail and delete this message. Thank you
>> for your cooperation.
>
>
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RE: Strange catalina.out not created issue
Posted by "Mcalexander, Jon J." <jo...@wellsfargo.com.INVALID>.
A little more info on this. The server rebooted last night and the auto-startup started the instance correctly, but the Catalina.out file was not created. It only appears to work properly if you log onto the server and su to the owner user, then run the stop and start scripts.
Thanks,
Dream * Excel * Explore * Inspire
Jon McAlexander
Senior Infrastructure Engineer
Asst. Vice President
He/His
Middleware Product Engineering
Enterprise CIO | EAS | Middleware | Infrastructure Solutions
8080 Cobblestone Rd | Urbandale, IA 50322
MAC: F4469-010
Tel 515-988-2508 | Cell 515-988-2508
jonmcalexander@wellsfargo.com
This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this for the addressee, you must not use, copy, disclose, or take any action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply e-mail and delete this message. Thank you for your cooperation.
> -----Original Message-----
> From: Mcalexander, Jon J. <jo...@wellsfargo.com.INVALID>
> Sent: Monday, October 2, 2023 12:06 PM
> To: users@tomcat.apache.org
> Subject: Strange catalina.out not created issue
>
> Hi all,
> It's me again with another issue that is probably obvious to y'all, but I'm not
> seeing it.
> We have Tomcat Instances on various services that if Tomcat is started from
> the Command Line as the user that owns the Instance, everything starts up
> properly and the catalina.out log file gets created. However, if the restart is
> performed by a workflow that calls the same scripts but via suexec,
> everything starts up properly EXCEPT the catalina.out log file does NOT get
> created. Has anyone ran into this before? Currently the instance is running
> on Tomcat 9.0.80.
>
> I don't have any log output to give you because ONLY the gc.log is getting
> created when this happens.
>
> Thanks,
>
> Dream * Excel * Explore * Inspire
> Jon McAlexander
> Senior Infrastructure Engineer
> Asst. Vice President
> He/His
>
> Middleware Product Engineering
> Enterprise CIO | EAS | Middleware | Infrastructure Solutions
>
> 8080 Cobblestone Rd | Urbandale, IA 50322
> MAC: F4469-010
> Tel 515-988-2508 | Cell 515-988-2508
>
> jonmcalexander@wellsfargo.com<ma...@wellsfargo.com>
> This message may contain confidential and/or privileged information. If you
> are not the addressee or authorized to receive this for the addressee, you
> must not use, copy, disclose, or take any action based on this message or any
> information herein. If you have received this message in error, please advise
> the sender immediately by reply e-mail and delete this message. Thank you
> for your cooperation.
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