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Posted to user@guacamole.apache.org by Ladislav Brezovnik <la...@hotmail.com> on 2017/07/08 00:58:32 UTC

Connection keeps timing out.

Hi There,
                My Guacamole install has been working for over 6 months without any issues and now I cannot connect to any machines. I have not made any changes to the sever or clients. I'm on version 0.9.10 running on Centos 7. Below is the error log for a connection attempt.

Jul  8 08:33:03 guacamole guacd[1383]: Creating new client for protocol "rdp"
Jul  8 08:33:03 guacamole guacd[1383]: Connection ID is "$b24b4979-1644-4130-9727-9ee805d6c3d5"
Jul  8 08:33:03 guacamole guacd[2770]: Security mode: NLA
Jul  8 08:33:03 guacamole guacd[2770]: Resize method: none
Jul  8 08:33:03 guacamole guacd[2770]: User "@22d3cab6-1a48-48fa-8120-69f58d5e8faa" joined connection "$b24b4979-1644-4130-9727-9ee805d6c3d5" (1 users now present)
Jul  8 08:33:03 guacamole server: 08:33:03.545 [http-bio-8080-exec-3] INFO  o.a.g.tunnel.TunnelRequestService - User "brezs" connected to connection "3".
Jul  8 08:33:03 guacamole guacd[2770]: Loading keymap "base"
Jul  8 08:33:03 guacamole guacd[2770]: Loading keymap "en-us-qwerty"
Jul  8 08:33:07 guacamole guacd[1383]: Connection "$3ceb8cb2-859e-45d3-815a-77961e0dd320" removed.
Jul  8 08:33:08 guacamole guacd[2761]: User is not responding.
Jul  8 08:33:08 guacamole guacd[2761]: User "@b18eae37-da29-40ac-8323-15de1994930f" disconnected (0 users remain)
Jul  8 08:33:08 guacamole guacd[2761]: Last user of connection "$4e5142ab-78f3-47ad-81b3-220b5611bb72" disconnected
Jul  8 08:33:18 guacamole server: 08:33:18.596 [Thread-73] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated abnormally: Connection to guacd timed out.
Jul  8 08:33:18 guacamole server: 08:33:18.602 [Thread-73] INFO  o.a.g.tunnel.TunnelRequestService - User "brezs" disconnected from connection "3". Duration: 15056 milliseconds
Jul  8 08:33:33 guacamole guacd[2770]: User is not responding.
Jul  8 08:33:33 guacamole guacd[2770]: User "@22d3cab6-1a48-48fa-8120-69f58d5e8faa" disconnected (0 users remain)
Jul  8 08:33:33 guacamole guacd[2770]: Last user of connection "$b24b4979-1644-4130-9727-9ee805d6c3d5" disconnected
Jul  8 08:33:39 guacamole guacd[1383]: Connection "$c8464d00-8bfe-4825-a675-e961f142c572" removed.
Jul  8 08:34:45 guacamole guacd[1383]: Connection "$4e5142ab-78f3-47ad-81b3-220b5611bb72" removed.
Jul  8 08:35:10 guacamole guacd[1383]: Connection "$b24b4979-1644-4130-9727-9ee805d6c3d5" removed.

Re: Connection keeps timing out.

Posted by Mike Jumper <mi...@guac-dev.org>.
Could there be something different at the network level? Any proxies,
virus scan software, etc. that perhaps was not present before but may
now be intercepting and interfering with Guacamole traffic?

- Mike


On Fri, Jul 7, 2017 at 5:58 PM, Ladislav Brezovnik
<la...@hotmail.com> wrote:
> Hi There,
>
>                 My Guacamole install has been working for over 6 months
> without any issues and now I cannot connect to any machines. I have not made
> any changes to the sever or clients. I’m on version 0.9.10 running on Centos
> 7. Below is the error log for a connection attempt.
>
>
>
> Jul  8 08:33:03 guacamole guacd[1383]: Creating new client for protocol
> "rdp"
>
> Jul  8 08:33:03 guacamole guacd[1383]: Connection ID is
> "$b24b4979-1644-4130-9727-9ee805d6c3d5"
>
> Jul  8 08:33:03 guacamole guacd[2770]: Security mode: NLA
>
> Jul  8 08:33:03 guacamole guacd[2770]: Resize method: none
>
> Jul  8 08:33:03 guacamole guacd[2770]: User
> "@22d3cab6-1a48-48fa-8120-69f58d5e8faa" joined connection
> "$b24b4979-1644-4130-9727-9ee805d6c3d5" (1 users now present)
>
> Jul  8 08:33:03 guacamole server: 08:33:03.545 [http-bio-8080-exec-3] INFO
> o.a.g.tunnel.TunnelRequestService - User "brezs" connected to connection
> "3".
>
> Jul  8 08:33:03 guacamole guacd[2770]: Loading keymap "base"
>
> Jul  8 08:33:03 guacamole guacd[2770]: Loading keymap "en-us-qwerty"
>
> Jul  8 08:33:07 guacamole guacd[1383]: Connection
> "$3ceb8cb2-859e-45d3-815a-77961e0dd320" removed.
>
> Jul  8 08:33:08 guacamole guacd[2761]: User is not responding.
>
> Jul  8 08:33:08 guacamole guacd[2761]: User
> "@b18eae37-da29-40ac-8323-15de1994930f" disconnected (0 users remain)
>
> Jul  8 08:33:08 guacamole guacd[2761]: Last user of connection
> "$4e5142ab-78f3-47ad-81b3-220b5611bb72" disconnected
>
> Jul  8 08:33:18 guacamole server: 08:33:18.596 [Thread-73] ERROR
> o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Connection to guacd terminated
> abnormally: Connection to guacd timed out.
>
> Jul  8 08:33:18 guacamole server: 08:33:18.602 [Thread-73] INFO
> o.a.g.tunnel.TunnelRequestService - User "brezs" disconnected from
> connection "3". Duration: 15056 milliseconds
>
> Jul  8 08:33:33 guacamole guacd[2770]: User is not responding.
>
> Jul  8 08:33:33 guacamole guacd[2770]: User
> "@22d3cab6-1a48-48fa-8120-69f58d5e8faa" disconnected (0 users remain)
>
> Jul  8 08:33:33 guacamole guacd[2770]: Last user of connection
> "$b24b4979-1644-4130-9727-9ee805d6c3d5" disconnected
>
> Jul  8 08:33:39 guacamole guacd[1383]: Connection
> "$c8464d00-8bfe-4825-a675-e961f142c572" removed.
>
> Jul  8 08:34:45 guacamole guacd[1383]: Connection
> "$4e5142ab-78f3-47ad-81b3-220b5611bb72" removed.
>
> Jul  8 08:35:10 guacamole guacd[1383]: Connection
> "$b24b4979-1644-4130-9727-9ee805d6c3d5" removed.