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Posted to server-dev@james.apache.org by Benoit TELLIER <bt...@apache.org> on 2022/11/10 05:01:55 UTC
Fwd: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
Hello all
See the email bellow.
This email:
- Warns us that SIGNIFICANT paper work would be needed to create
accounts on our JIRA
- Recommends us to activate GitHub issues for user facing interactions
(bug reports, feature requests, etc...) and let the committer transpose
this into JIRA.
Being likely the one the paper work would fall on, I am strongly in
favor of following the recommendation. JIRA would then be reserved for
regular contributors. Would you agree?
If so I would...
- [ ] Activate github issues on our repos
- [ ] Update our contributing sections, instructions and links on the
website.
Regards,
Benoit
-------- Forwarded Message --------
Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
Date: Fri, 21 Oct 2022 17:55:40 -0700
From: fluxo <cm...@apache.org>
Reply-To: users@infra.apache.org
To: announce@infra.apache.org
Hello PMC members,
As I'm sure most of you are aware, the spam issues on Jira are getting
worse. We are seeing spam user creation of over 10,000 accounts per
year, and receive many requests per month from project members for help
addressing spam complaints. Infra is taking steps to disable public Jira
signups.
Infra has developed a self-service tool by which folks on a PMC can
request a Jira account for non-ASF contributors:
https://selfserve.apache.org/
Click "Create a Jira user account" to go to:
https://selfserve.apache.org/jira-acct.html
You need to enter a username for the new Jira account. We will reject
the request if there is an existing account with that username. If this
person may ultimately become a committer, Infra recommends that they
choose a username that they can also use for their LDAP username.
Next, the tool asks you to enter their Display Name. This is the "public
name" which will appear on all their Jira posts and comments.
Last, the tool asks you to enter the user's email address. We expect the
PMC to exercise due diligence in making sure the contributor's email
works. If it does not, they will not get the password reset mail.
Infra knows this process change places an increasing burden on PMC
members for managing contributors, and makes it harder for people to
contribute bug reports. We suggest projects consider using GitHub Issues
for customer-facing questions/bug reports/etc., while maintaining
development issues on Jira. You can enable GitHub Issues for your
repository via
https://cwiki.apache.org/confluence/display/INFRA/Git+-+.asf.yaml+features#Git.asf.yamlfeatures-Repositoryfeatures
Infra has targeted 6 November for the date we switch off public signups
for issues.apache.org/jira . Please let us know if this will place any
significant burden on your teams. We are following an aggressive
timeline because of the serious impact spam users have on the safety and
stability of our infrastructure.
As always, if you have any questions or comments about this, please let
us know!
-Chris (fluxo)
--
@fluxo
Chris Lambertus
ASF Infrastructure
Re: Fwd: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
Posted by Rene Cordier <rc...@apache.org>.
+1,
Rene.
On 10/11/2022 12:01, Benoit TELLIER wrote:
> Hello all
>
> See the email bellow.
>
> This email:
> - Warns us that SIGNIFICANT paper work would be needed to create
> accounts on our JIRA
> - Recommends us to activate GitHub issues for user facing interactions
> (bug reports, feature requests, etc...) and let the committer transpose
> this into JIRA.
>
> Being likely the one the paper work would fall on, I am strongly in
> favor of following the recommendation. JIRA would then be reserved for
> regular contributors. Would you agree?
>
> If so I would...
> - [ ] Activate github issues on our repos
> - [ ] Update our contributing sections, instructions and links on the
> website.
>
> Regards,
>
> Benoit
>
>
>
> -------- Forwarded Message --------
> Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
> Date: Fri, 21 Oct 2022 17:55:40 -0700
> From: fluxo <cm...@apache.org>
> Reply-To: users@infra.apache.org
> To: announce@infra.apache.org
>
>
>
> Hello PMC members,
>
> As I'm sure most of you are aware, the spam issues on Jira are getting
> worse. We are seeing spam user creation of over 10,000 accounts per
> year, and receive many requests per month from project members for help
> addressing spam complaints. Infra is taking steps to disable public Jira
> signups.
> Infra has developed a self-service tool by which folks on a PMC can
> request a Jira account for non-ASF contributors:
>
>
> https://selfserve.apache.org/
>
> Click "Create a Jira user account" to go to:
>
>
> https://selfserve.apache.org/jira-acct.html
>
>
> You need to enter a username for the new Jira account. We will reject
> the request if there is an existing account with that username. If this
> person may ultimately become a committer, Infra recommends that they
> choose a username that they can also use for their LDAP username.
>
> Next, the tool asks you to enter their Display Name. This is the "public
> name" which will appear on all their Jira posts and comments.
>
> Last, the tool asks you to enter the user's email address. We expect the
> PMC to exercise due diligence in making sure the contributor's email
> works. If it does not, they will not get the password reset mail.
>
>
> Infra knows this process change places an increasing burden on PMC
> members for managing contributors, and makes it harder for people to
> contribute bug reports. We suggest projects consider using GitHub Issues
> for customer-facing questions/bug reports/etc., while maintaining
> development issues on Jira. You can enable GitHub Issues for your
> repository via
> https://cwiki.apache.org/confluence/display/INFRA/Git+-+.asf.yaml+features#Git.asf.yamlfeatures-Repositoryfeatures
>
>
> Infra has targeted 6 November for the date we switch off public signups
> for issues.apache.org/jira . Please let us know if this will place any
> significant burden on your teams. We are following an aggressive
> timeline because of the serious impact spam users have on the safety and
> stability of our infrastructure.
>
> As always, if you have any questions or comments about this, please let
> us know!
>
> -Chris (fluxo)
>
---------------------------------------------------------------------
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Re: Fwd: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
Posted by Benoit TELLIER <bt...@linagora.com>.
Hello Otto,
On 10/11/2022 14:43, Otto, Karsten Andreas wrote:
> +1
>
> Looks to me we need GitHub issues, otherwise there would be no more way
> for the general public to file bug reports etc. Also we already use
> GitHub extensively in our PR workflow.
>
> However, I find it a bit unfortunate that there will be two different
> ticket systems to watch. What exactly will be the future role of JIRA in
> the workflow? Do we actually need to copy GitHub Issues over to work on
> them, and keep them in sync when someone edits the JIRA or Issue side?
> Ugh...
Alternative looks not fun either: completely switch tickets to GitHub
(like Apache Pulsar did) but:
- Legacy data would have us either still us both JIRA and GitHub OR do
a fastidious migration (pulsar had no data to start with)
- Github issues are a bit less structures (No target releases, No
child issues, etc..)
I would say linking "accepted" github issues to the corresponding JIRA
could be enough.
My 2 thoughts,
Benoit
> Cheers,
> Karsten
>
> On 10.11.22 6:01 AM, Benoit TELLIER wrote:
>> Hello all
>>
>> See the email bellow.
>>
>> This email:
>> - Warns us that SIGNIFICANT paper work would be needed to create
>> accounts on our JIRA
>> - Recommends us to activate GitHub issues for user facing interactions
>> (bug reports, feature requests, etc...) and let the committer transpose
>> this into JIRA.
>>
>> Being likely the one the paper work would fall on, I am strongly in
>> favor of following the recommendation. JIRA would then be reserved for
>> regular contributors. Would you agree?
>>
>> If so I would...
>> - [ ] Activate github issues on our repos
>> - [ ] Update our contributing sections, instructions and links on the
>> website.
>>
>> Regards,
>>
>> Benoit
>>
>>
>>
>> -------- Forwarded Message --------
>> Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
>> Date: Fri, 21 Oct 2022 17:55:40 -0700
>> From: fluxo <cm...@apache.org>
>> Reply-To: users@infra.apache.org
>> To: announce@infra.apache.org
>>
>>
>>
>> Hello PMC members,
>>
>> As I'm sure most of you are aware, the spam issues on Jira are getting
>> worse. We are seeing spam user creation of over 10,000 accounts per
>> year, and receive many requests per month from project members for help
>> addressing spam complaints. Infra is taking steps to disable public Jira
>> signups.
>> Infra has developed a self-service tool by which folks on a PMC can
>> request a Jira account for non-ASF contributors:
>>
>>
>> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr34AAAAA9dovnyrPAo1hXIBLx9k6wtAQOXi096ARmiijP9wkFCmWwGuLUIW7NR73CECi2DOvaAk1RstV9HDZ8CO110EvjgVORQd41fNZpGJ8C1F0K-Oawj00PP_zB-xVogXC9kheuB-3eaUWUEbhc_tgvKI5PoybSjvQ8rjYtvmyJ581
>> Click "Create a Jira user account" to go to:
>>
>>
>> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr4wAAAAUjgpIwn2SZU_SuVM42gb-J0ynnYrNnqIBKRtlxrj8UCJhnIGE9SqXY6cfO77lWW2pM_SC5wGNl2TJkAYR6m9XEsmU6a6WvOI8gnS11DI35WY8MSgwgEgFUn77aIY6JtcV7nm8SMunJvth93OC2evmrduPoFCiRwEPOqxSx57iuwcNq_UEUp6OcSKS1g2
>>
>> You need to enter a username for the new Jira account. We will reject
>> the request if there is an existing account with that username. If this
>> person may ultimately become a committer, Infra recommends that they
>> choose a username that they can also use for their LDAP username.
>>
>> Next, the tool asks you to enter their Display Name. This is the "public
>> name" which will appear on all their Jira posts and comments.
>>
>> Last, the tool asks you to enter the user's email address. We expect the
>> PMC to exercise due diligence in making sure the contributor's email
>> works. If it does not, they will not get the password reset mail.
>>
>>
>> Infra knows this process change places an increasing burden on PMC
>> members for managing contributors, and makes it harder for people to
>> contribute bug reports. We suggest projects consider using GitHub Issues
>> for customer-facing questions/bug reports/etc., while maintaining
>> development issues on Jira. You can enable GitHub Issues for your
>> repository via
>> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr9MAAAC-xcyv_Uk2zrjYUYe8mG2G5_A3eVd4iV_e03g0yokd2g6FHx74yHHUXkPXLVFm2lBVteP-0neP-C0C6M95Y1xrOL0-4wD7vkVLXygQqq3gCceps1WT-FI2JYPZ2MSfrz7dBwDbM12xNB-V0TU0o2O_9mSD2UVFPtX3XDyiPKhoFOYpWQLKCNXptnAlNI9b_HwduX4vYvj1KYw3DF6GA9413zvanH64LXO4J6IcRXc5zQk7WcyJ6c26MbCCiPXPMoH3MNgVgCE7ebeizqOU5oiqgg0o0
>>
>> Infra has targeted 6 November for the date we switch off public signups
>> for issues.apache.org/jira . Please let us know if this will place any
>> significant burden on your teams. We are following an aggressive
>> timeline because of the serious impact spam users have on the safety and
>> stability of our infrastructure.
>>
>> As always, if you have any questions or comments about this, please let
>> us know!
>>
>> -Chris (fluxo)
>>
---------------------------------------------------------------------
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Re: Fwd: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
Posted by "Otto, Karsten Andreas" <Ka...@akquinet.de.INVALID>.
+1
Looks to me we need GitHub issues, otherwise there would be no more way
for the general public to file bug reports etc. Also we already use
GitHub extensively in our PR workflow.
However, I find it a bit unfortunate that there will be two different
ticket systems to watch. What exactly will be the future role of JIRA in
the workflow? Do we actually need to copy GitHub Issues over to work on
them, and keep them in sync when someone edits the JIRA or Issue side?
Ugh...
Cheers,
Karsten
On 10.11.22 6:01 AM, Benoit TELLIER wrote:
> Hello all
>
> See the email bellow.
>
> This email:
> - Warns us that SIGNIFICANT paper work would be needed to create
> accounts on our JIRA
> - Recommends us to activate GitHub issues for user facing interactions
> (bug reports, feature requests, etc...) and let the committer transpose
> this into JIRA.
>
> Being likely the one the paper work would fall on, I am strongly in
> favor of following the recommendation. JIRA would then be reserved for
> regular contributors. Would you agree?
>
> If so I would...
> - [ ] Activate github issues on our repos
> - [ ] Update our contributing sections, instructions and links on the
> website.
>
> Regards,
>
> Benoit
>
>
>
> -------- Forwarded Message --------
> Subject: [ANNOUNCE] Changes to Jira Account Creation (issues.a.o/jira)
> Date: Fri, 21 Oct 2022 17:55:40 -0700
> From: fluxo <cm...@apache.org>
> Reply-To: users@infra.apache.org
> To: announce@infra.apache.org
>
>
>
> Hello PMC members,
>
> As I'm sure most of you are aware, the spam issues on Jira are getting
> worse. We are seeing spam user creation of over 10,000 accounts per
> year, and receive many requests per month from project members for help
> addressing spam complaints. Infra is taking steps to disable public Jira
> signups.
> Infra has developed a self-service tool by which folks on a PMC can
> request a Jira account for non-ASF contributors:
>
>
> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr34AAAAA9dovnyrPAo1hXIBLx9k6wtAQOXi096ARmiijP9wkFCmWwGuLUIW7NR73CECi2DOvaAk1RstV9HDZ8CO110EvjgVORQd41fNZpGJ8C1F0K-Oawj00PP_zB-xVogXC9kheuB-3eaUWUEbhc_tgvKI5PoybSjvQ8rjYtvmyJ581
> Click "Create a Jira user account" to go to:
>
>
> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr4wAAAAUjgpIwn2SZU_SuVM42gb-J0ynnYrNnqIBKRtlxrj8UCJhnIGE9SqXY6cfO77lWW2pM_SC5wGNl2TJkAYR6m9XEsmU6a6WvOI8gnS11DI35WY8MSgwgEgFUn77aIY6JtcV7nm8SMunJvth93OC2evmrduPoFCiRwEPOqxSx57iuwcNq_UEUp6OcSKS1g2
>
> You need to enter a username for the new Jira account. We will reject
> the request if there is an existing account with that username. If this
> person may ultimately become a committer, Infra recommends that they
> choose a username that they can also use for their LDAP username.
>
> Next, the tool asks you to enter their Display Name. This is the "public
> name" which will appear on all their Jira posts and comments.
>
> Last, the tool asks you to enter the user's email address. We expect the
> PMC to exercise due diligence in making sure the contributor's email
> works. If it does not, they will not get the password reset mail.
>
>
> Infra knows this process change places an increasing burden on PMC
> members for managing contributors, and makes it harder for people to
> contribute bug reports. We suggest projects consider using GitHub Issues
> for customer-facing questions/bug reports/etc., while maintaining
> development issues on Jira. You can enable GitHub Issues for your
> repository via
> https://mx.akquinet.de/link?id=BAgAAAAuVlEhSowAr9MAAAC-xcyv_Uk2zrjYUYe8mG2G5_A3eVd4iV_e03g0yokd2g6FHx74yHHUXkPXLVFm2lBVteP-0neP-C0C6M95Y1xrOL0-4wD7vkVLXygQqq3gCceps1WT-FI2JYPZ2MSfrz7dBwDbM12xNB-V0TU0o2O_9mSD2UVFPtX3XDyiPKhoFOYpWQLKCNXptnAlNI9b_HwduX4vYvj1KYw3DF6GA9413zvanH64LXO4J6IcRXc5zQk7WcyJ6c26MbCCiPXPMoH3MNgVgCE7ebeizqOU5oiqgg0o0
>
> Infra has targeted 6 November for the date we switch off public signups
> for issues.apache.org/jira . Please let us know if this will place any
> significant burden on your teams. We are following an aggressive
> timeline because of the serious impact spam users have on the safety and
> stability of our infrastructure.
>
> As always, if you have any questions or comments about this, please let
> us know!
>
> -Chris (fluxo)
>