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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/08/09 10:51:27 UTC

[Bug 120513] New: Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

https://issues.apache.org/ooo/show_bug.cgi?id=120513

          Priority: P3
            Bug ID: 120513
          Assignee: ooo-issues@incubator.apache.org
           Summary: Writer crashes in Edit>Changes>Rec-mode on
                    Insert>Comment
          Severity: critical
        Issue Type: DEFECT
    Classification: Application
                OS: Mac OSX, 10.6
          Reporter: richardjk@gmail.com
          Hardware: Mac
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: editing
           Product: word processor

Created attachment 78893
  --> https://issues.apache.org/ooo/attachment.cgi?id=78893&action=edit
Crash report generated on close down by OOo 3.0.4

Writer crashes when I edit a file (doc-extension). Open file, select
Edit>Changes>Record, block text segment, delete blocked text segment (result:
text segment turns red + strike-through), insert new text segment (result: new
text segment red without strike-through), select Insert>Comment (by pressing
Option+Cmd+C) to add reason for edit (result: Writer crashes).

Mac OS X 10.6.8
AOO340m1 (build 9590) Rev 1327774 (2012-04-19)

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

jsc@apache.org changed:

           What    |Removed                     |Added
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                 CC|                            |jsc@apache.org

--- Comment #4 from jsc@apache.org ---
I can reproduce the issue on MacOS. It seems to be already in OOo3.3 where I
was able to reproduce it as well. We have to take a closer look on it. But the
workaround is very easy and the situation where it happens is probably rather
seldom. And it seems to be MacOS only.

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
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                 CC|                            |doneyourself@gmail.com

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

--- Comment #3 from richardjk <ri...@gmail.com> ---
I just retried, but with the same result as before: with a suggestion from word
completion "on" I hit Option+Cmd+C and Writer crashes. The obvious difference
between you and me off course being my OS (Mac instead of Windows).

Retried without having selected Edit>Change>Record – normal writing mode, so to
say – and the same thing happens. When I insert a comment with Option+Cmd+C
with a suggestion from Word completion "on", Writer crashes. If I select
Insert>Comment from the menu bar instead of hitting the keyboard combination,
Writer also crashes.

Also, when I select Show as tip in Tools>AutoCorrect Options…>tab Word
Completion Writer doesn't crash when I insert a comment with a suggestion from
Word completion shown as tip "on".

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

Rob Weir <ro...@apache.org> changed:

           What    |Removed                     |Added
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             Status|UNCONFIRMED                 |CONFIRMED
     Ever confirmed|0                           |1

--- Comment #5 from Rob Weir <ro...@apache.org> ---
Confirmed per jsc

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

--- Comment #1 from richardjk <ri...@gmail.com> ---
When I insert new text Writer suggests Word completion. If I hit Option+Cmd+C
for Comment with the word completion suggestion still "on", Writer crashes.
When I first reject suggested Word completion before hitting Option+Cmd+C
Writer does nót crash.

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
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           Assignee|issues@openoffice.apache.or |Armin.Le.Grand@me.com
                   |g                           |

--- Comment #9 from Armin Le Grand <Ar...@me.com> ---
ALG: Taking a look...

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

fanyuzhen@gmail.com changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |fanyuzhen@gmail.com
              Flags|                            |4.0.0_release_blocker?

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
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                 CC|                            |orw@apache.org

--- Comment #2 from Oliver-Rainer Wittmann <or...@apache.org> ---
I was not able to reproduce the described defect under Windows 7 with AOO 3.4.
Following are the steps which I performed:
- open attached document
- Menu - Edit - Changes - Record
- select 3rd, 4th and 5th paragraph and delete these
--> paragraph are marked as deleted now
- right after the deleted paragraphs I inserted a new paragraph and started
typing
- when word completion becomes active I hit Ctrl-Alt-C to insert a comment
--> word completion deactivated; comment inserted; cursor placed in comment; no
crash

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

hdu@apache.org changed:

           What    |Removed                     |Added
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                 CC|                            |hdu@apache.org

--- Comment #7 from hdu@apache.org ---
Created attachment 80943
  --> https://issues.apache.org/ooo/attachment.cgi?id=80943&action=edit
stack of the root cause

The pPostIt->GrabFocus() call in PostItMgr.cxx's SwPostItMgr::LayoutPostIts()
method causes the pPostIt window to be deleted by the chain of commands
triggered by QuickHelpText losing its focus. Subsequent accesses to the dead
pPostIt window are bound to cause trouble regardless of the platform.

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4.0.0_release_blocker granted: [Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
jsc@apache.org has granted fanyuzhen@gmail.com's request for
4.0.0_release_blocker:
Bug 120513: Writer crashes in Edit>Changes>Rec-mode on Insert>Comment
https://issues.apache.org/ooo/show_bug.cgi?id=120513


------- Additional Comments from jsc@apache.org
set showstopper flag

[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

Armin Le Grand <Ar...@me.com> changed:

           What    |Removed                     |Added
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                 CC|                            |Armin.Le.Grand@me.com

--- Comment #8 from Armin Le Grand <Ar...@me.com> ---
ALG: COuld someone please add a description what has to be activated? I am not
able to get that crash, possibly because I do not know where to get 'word
completion' and did not find it up to now. Thanks!

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[Bug 120513] Writer crashes in Edit>Changes>Rec-mode on Insert>Comment

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120513

jsc@apache.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
              Flags|4.0.0_release_blocker?      |4.0.0_release_blocker+

--- Comment #6 from jsc@apache.org ---
set showstopper flag

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