[jira] [Created] (OPENMEETINGS-2522) Media Server Connection Fails after 1 minute

["Idris Fuquan (Jira)" <ji...@apache.org>]

Idris Fuquan created OPENMEETINGS-2522:
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             Summary: Media Server Connection Fails after 1 minute
                 Key: OPENMEETINGS-2522
                 URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522
             Project: Openmeetings
          Issue Type: Bug
          Components: Audio/Video
    Affects Versions: 5.0.1
         Environment: Ubuntu Server 20 LTS
            Reporter: Idris Fuquan
            Assignee: Maxim Solodovnik
             Fix For: 5.1.0
         Attachments: Error Message OpenMeetings.JPG

Getting "Media server connection for sirstname lastname is failed, will try to re-connect" Error.

 

This particular Ubuntu Server 20 LTS  we specifically setup to test this application has a public IP address and Domain Name and a direct connection to the internet (thus no NAT or funny setups hence why we have not used a coturn or stun as we are not sure if in this case it is needed when the server is directly connected to the internet).

I is not a "Firewall" issue either as we disabled that even before installation to ensure nothing got in the way of the installation process.

 

The installation was error less (went smooth) but starting a meeting in any room the video seems to always drop off.

 

I have seen there are a few reports of this same problem on the internet but despite it being known there are no solutions provided.

 

Hopefully some one here can help provide a real solution as this is the very first time I have ever experienced such a thing using any video conference system from BBB, Jitsi etc.



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