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Posted to users@tomcat.apache.org by Joseph Morgan <jo...@ignitesales.com> on 2011/04/11 14:31:11 UTC
Tomcat 7 Startup Problems
We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
ram, 322GB free disk space)
We copied the msvcr71.dll into the bin directory, and have Java
1.6.0_23-b05 64 bit.
Tomcat doesn't start, and all we get from it is:
Service 'tomcat7' is missing the ImageFile
None of the normal Tomcat logs are written even with debug set on, so
it's clear the basics of Tomcat can't seem to get going...
Any ideas are appreciated.
Joe
Re: Tomcat 7 Startup Problems
Posted by André Warnier <aw...@ice-sa.com>.
Long explanation:
1) the Windows installer, for some unfathomable reason, does not contain all the files.
The 64-bit zip file does.
2) a standard java JVM does not have the "plumbing" to run well as a Windows Service (for
example, it does not react to Windows Service Events). That's why some smart people
created a "service wrapper" which does have such plumbing, and this wrapper in turn will
run the JVM which runs tomcat. This wrapper is what you get as "tomcat7.exe".
3) this wrapper takes its parameters from the Windows registry (for example, which JVM to
run). Another Windows program, distributed as "tomcat7w.exe", is the GUI editor which
allows to view/modify these parameters.
Normally, all this should be set up properly by the tomcat exe installer. But it looks
like in your case, something did not happen correctly.
Under Windows 7, it may be because you did not get rid of UAC, or did not run the
installer "as an administrator", or who knows what else.
André Warnier wrote:
> Joseph Morgan wrote:
>> We downloaded and installed apache-tomcat-7.0.8.exe install for
>> Windows from the Apache site, and installed as we normally do, from
>> the EXE, and, as you presume, as a service.
>>
>> We normally start it via the Tomcat monitor, but of course that isn't
>> working. So, from the command line in the "bin" directory, we are
>> running, simply, "tomcat7.exe".... and it is from that we see the
>> message. Now that I take a closer look at the bin dir... there isn't
>> a "startup.bat".
>
> Right. Then, in short : run "tomcat7w.exe", which should be there.
> That's a GUI which allows to edit parameters stored in the Registry, for
> the "Tomcat JVM wrapper" which is "tomcat7.exe".
> In one of the tabs, there should be the path of the JVM to run, and
> that's probably what is wrong. Rectify it and retry tomcat7.exe.
>
> I'm not familiar with Tomcat7, but that's how it used to be for 5 and 6.
>
>>
>> -----Original Message-----
>> From: André Warnier [mailto:aw@ice-sa.com] Sent: Monday, April 11,
>> 2011 7:40 AM
>> To: Tomcat Users List
>> Subject: Re: Tomcat 7 Startup Problems
>>
>> Joseph Morgan wrote:
>>> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
>>> ram, 322GB free disk space)
>>>
>>
>> From where did you download / install it ?
>> How did you install it ?
>>
>>>
>>>
>>> We copied the msvcr71.dll into the bin directory, and have Java
>>> 1.6.0_23-b05 64 bit.
>>>
>>>
>>>
>>> Tomcat doesn't start,
>>
>> How do you start it ?
>>
>> and all we get from it is:
>>> Service 'tomcat7' is missing the ImageFile
>>>
>> Where do you get that message ?
>>
>> Presuming it is installed as a Windows Service, what does the Windows
>> "Services applet" show for this service ? (as an executable file)
>>
>> If you open a command window and navigate to Tomcat's installation
>> directory, and enter "bin/starstup.bat", what do you see ?
>>
>>
>>>
>>>
>>> None of the normal Tomcat logs are written even with debug set on, so
>>> it's clear the basics of Tomcat can't seem to get going...
>>>
>>>
>>>
>>> Any ideas are appreciated.
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
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>>
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>>
>
>
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RE: Tomcat 7 Startup Problems
Posted by Joseph Morgan <jo...@ignitesales.com>.
> You would better to uninstall it and then reinstall (and now be sure
> to run the installer with "run as administrator").
After Andre's suggestion that we may not have properly installed as
administrator, this is exactly what we just did... and I did notice the
new version and downloaded 7.0.12.. and evidently we did not "Run as
Administrator" when we installed.... things are working just fine
now....
-----Original Message-----
From: Konstantin Kolinko [mailto:knst.kolinko@gmail.com]
Sent: Monday, April 11, 2011 9:59 AM
To: Tomcat Users List
Subject: Re: Tomcat 7 Startup Problems
2011/4/11 Joseph Morgan <jo...@ignitesales.com>:
> Yep.. the entirety of the Java parameters was blank....
>
I understand that as the service was not actually installed, i.e.
nothing was written into the registry.
You would better to uninstall it and then reinstall (and now be sure
to run the installer with "run as administrator").
Though if you want to install it manually, there is "service.bat" in
the zip package.
BTW, the exe installer prints the commands that were used to install
the service into one of log files. Those can also be used to reinstall
it.
> apache-tomcat-7.0.8.exe
Why not 7.0.12? :/
> We copied the msvcr71.dll into the bin directory,
The above should not be needed. The service wrapper now has a
workaround for the original problem.
Best regards,
Konstantin Kolinko
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Re: Tomcat 7 Startup Problems
Posted by Konstantin Kolinko <kn...@gmail.com>.
2011/4/11 Joseph Morgan <jo...@ignitesales.com>:
> Yep.. the entirety of the Java parameters was blank....
>
I understand that as the service was not actually installed, i.e.
nothing was written into the registry.
You would better to uninstall it and then reinstall (and now be sure
to run the installer with "run as administrator").
Though if you want to install it manually, there is "service.bat" in
the zip package.
BTW, the exe installer prints the commands that were used to install
the service into one of log files. Those can also be used to reinstall
it.
> apache-tomcat-7.0.8.exe
Why not 7.0.12? :/
> We copied the msvcr71.dll into the bin directory,
The above should not be needed. The service wrapper now has a
workaround for the original problem.
Best regards,
Konstantin Kolinko
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Re: Tomcat 7 Startup Problems
Posted by André Warnier <aw...@ice-sa.com>.
Joseph Morgan wrote:
> Yep.. the entirety of the Java parameters was blank....
>
> If I run from the command line:
>
>
> Tomcat7
>
> I get "Service 'tomcat7' is missing the ImageFile
>
> If I run:
>
> Tomcat7 //RS/Tomcat7
>
> I get two lines of output, but still no Tomcat. They both start with the date, then:
>
> Commons daemon procrun stdout initialized
> Commons daemon procrun stderr initialized
>
> And... I don't see logs anywhere...
The location of these logs, as I recall, is also in a tab in tomcat7w.exe.
As a quick-and-dirty fix, you could download the zip, expand it into your tomcat
directories (should be ok, will just add new files), and then run the "service.bat" script
from the command-line to install your service properly. (You may have to de-install the
service first, I don't remember).
To do it cleanly, it may be better to de-install tomcat, and re-install it, making sure
that you do not have permission problems. The Windows 7 UAC is a p.i.t.a.
>
>
>
> -----Original Message-----
> From: André Warnier [mailto:aw@ice-sa.com]
> Sent: Monday, April 11, 2011 8:40 AM
> To: Tomcat Users List
> Subject: Re: Tomcat 7 Startup Problems
>
> Joseph Morgan wrote:
>> We downloaded and installed apache-tomcat-7.0.8.exe install for Windows from the Apache site, and installed as we normally do, from the EXE, and, as you presume, as a service.
>>
>> We normally start it via the Tomcat monitor, but of course that isn't working. So, from the command line in the "bin" directory, we are running, simply, "tomcat7.exe".... and it is from that we see the message. Now that I take a closer look at the bin dir... there isn't a "startup.bat".
>>
>
> Right. Then, in short : run "tomcat7w.exe", which should be there. That's a GUI which
> allows to edit parameters stored in the Registry, for the "Tomcat JVM wrapper" which is
> "tomcat7.exe".
> In one of the tabs, there should be the path of the JVM to run, and that's probably what
> is wrong. Rectify it and retry tomcat7.exe.
>
> I'm not familiar with Tomcat7, but that's how it used to be for 5 and 6.
>
>> -----Original Message-----
>> From: André Warnier [mailto:aw@ice-sa.com]
>> Sent: Monday, April 11, 2011 7:40 AM
>> To: Tomcat Users List
>> Subject: Re: Tomcat 7 Startup Problems
>>
>> Joseph Morgan wrote:
>>> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
>>> ram, 322GB free disk space)
>>>
>> From where did you download / install it ?
>> How did you install it ?
>>
>>>
>>>
>>> We copied the msvcr71.dll into the bin directory, and have Java
>>> 1.6.0_23-b05 64 bit.
>>>
>>>
>>>
>>> Tomcat doesn't start,
>> How do you start it ?
>>
>> and all we get from it is:
>>> Service 'tomcat7' is missing the ImageFile
>>>
>> Where do you get that message ?
>>
>> Presuming it is installed as a Windows Service, what does the Windows "Services applet"
>> show for this service ? (as an executable file)
>>
>> If you open a command window and navigate to Tomcat's installation directory, and enter
>> "bin/starstup.bat", what do you see ?
>>
>>
>>>
>>>
>>> None of the normal Tomcat logs are written even with debug set on, so
>>> it's clear the basics of Tomcat can't seem to get going...
>>>
>>>
>>>
>>> Any ideas are appreciated.
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>>
>>>
>>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
>> For additional commands, e-mail: users-help@tomcat.apache.org
>>
>>
>> ---------------------------------------------------------------------
>> To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
>> For additional commands, e-mail: users-help@tomcat.apache.org
>>
>>
>
>
> ---------------------------------------------------------------------
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>
>
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RE: Tomcat 7 Startup Problems
Posted by Joseph Morgan <jo...@ignitesales.com>.
Yep.. the entirety of the Java parameters was blank....
If I run from the command line:
Tomcat7
I get "Service 'tomcat7' is missing the ImageFile
If I run:
Tomcat7 //RS/Tomcat7
I get two lines of output, but still no Tomcat. They both start with the date, then:
Commons daemon procrun stdout initialized
Commons daemon procrun stderr initialized
And... I don't see logs anywhere...
-----Original Message-----
From: André Warnier [mailto:aw@ice-sa.com]
Sent: Monday, April 11, 2011 8:40 AM
To: Tomcat Users List
Subject: Re: Tomcat 7 Startup Problems
Joseph Morgan wrote:
> We downloaded and installed apache-tomcat-7.0.8.exe install for Windows from the Apache site, and installed as we normally do, from the EXE, and, as you presume, as a service.
>
> We normally start it via the Tomcat monitor, but of course that isn't working. So, from the command line in the "bin" directory, we are running, simply, "tomcat7.exe".... and it is from that we see the message. Now that I take a closer look at the bin dir... there isn't a "startup.bat".
>
Right. Then, in short : run "tomcat7w.exe", which should be there. That's a GUI which
allows to edit parameters stored in the Registry, for the "Tomcat JVM wrapper" which is
"tomcat7.exe".
In one of the tabs, there should be the path of the JVM to run, and that's probably what
is wrong. Rectify it and retry tomcat7.exe.
I'm not familiar with Tomcat7, but that's how it used to be for 5 and 6.
>
> -----Original Message-----
> From: André Warnier [mailto:aw@ice-sa.com]
> Sent: Monday, April 11, 2011 7:40 AM
> To: Tomcat Users List
> Subject: Re: Tomcat 7 Startup Problems
>
> Joseph Morgan wrote:
>> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
>> ram, 322GB free disk space)
>>
>
> From where did you download / install it ?
> How did you install it ?
>
>>
>>
>> We copied the msvcr71.dll into the bin directory, and have Java
>> 1.6.0_23-b05 64 bit.
>>
>>
>>
>> Tomcat doesn't start,
>
> How do you start it ?
>
> and all we get from it is:
>> Service 'tomcat7' is missing the ImageFile
>>
> Where do you get that message ?
>
> Presuming it is installed as a Windows Service, what does the Windows "Services applet"
> show for this service ? (as an executable file)
>
> If you open a command window and navigate to Tomcat's installation directory, and enter
> "bin/starstup.bat", what do you see ?
>
>
>>
>>
>> None of the normal Tomcat logs are written even with debug set on, so
>> it's clear the basics of Tomcat can't seem to get going...
>>
>>
>>
>> Any ideas are appreciated.
>>
>>
>>
>> Joe
>>
>>
>>
>>
>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
> For additional commands, e-mail: users-help@tomcat.apache.org
>
>
> ---------------------------------------------------------------------
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> For additional commands, e-mail: users-help@tomcat.apache.org
>
>
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Re: Tomcat 7 Startup Problems
Posted by André Warnier <aw...@ice-sa.com>.
Joseph Morgan wrote:
> We downloaded and installed apache-tomcat-7.0.8.exe install for Windows from the Apache site, and installed as we normally do, from the EXE, and, as you presume, as a service.
>
> We normally start it via the Tomcat monitor, but of course that isn't working. So, from the command line in the "bin" directory, we are running, simply, "tomcat7.exe".... and it is from that we see the message. Now that I take a closer look at the bin dir... there isn't a "startup.bat".
>
Right. Then, in short : run "tomcat7w.exe", which should be there. That's a GUI which
allows to edit parameters stored in the Registry, for the "Tomcat JVM wrapper" which is
"tomcat7.exe".
In one of the tabs, there should be the path of the JVM to run, and that's probably what
is wrong. Rectify it and retry tomcat7.exe.
I'm not familiar with Tomcat7, but that's how it used to be for 5 and 6.
>
> -----Original Message-----
> From: André Warnier [mailto:aw@ice-sa.com]
> Sent: Monday, April 11, 2011 7:40 AM
> To: Tomcat Users List
> Subject: Re: Tomcat 7 Startup Problems
>
> Joseph Morgan wrote:
>> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
>> ram, 322GB free disk space)
>>
>
> From where did you download / install it ?
> How did you install it ?
>
>>
>>
>> We copied the msvcr71.dll into the bin directory, and have Java
>> 1.6.0_23-b05 64 bit.
>>
>>
>>
>> Tomcat doesn't start,
>
> How do you start it ?
>
> and all we get from it is:
>> Service 'tomcat7' is missing the ImageFile
>>
> Where do you get that message ?
>
> Presuming it is installed as a Windows Service, what does the Windows "Services applet"
> show for this service ? (as an executable file)
>
> If you open a command window and navigate to Tomcat's installation directory, and enter
> "bin/starstup.bat", what do you see ?
>
>
>>
>>
>> None of the normal Tomcat logs are written even with debug set on, so
>> it's clear the basics of Tomcat can't seem to get going...
>>
>>
>>
>> Any ideas are appreciated.
>>
>>
>>
>> Joe
>>
>>
>>
>>
>>
>>
>
>
> ---------------------------------------------------------------------
> To unsubscribe, e-mail: users-unsubscribe@tomcat.apache.org
> For additional commands, e-mail: users-help@tomcat.apache.org
>
>
> ---------------------------------------------------------------------
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> For additional commands, e-mail: users-help@tomcat.apache.org
>
>
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RE: Tomcat 7 Startup Problems
Posted by Joseph Morgan <jo...@ignitesales.com>.
We downloaded and installed apache-tomcat-7.0.8.exe install for Windows from the Apache site, and installed as we normally do, from the EXE, and, as you presume, as a service.
We normally start it via the Tomcat monitor, but of course that isn't working. So, from the command line in the "bin" directory, we are running, simply, "tomcat7.exe".... and it is from that we see the message. Now that I take a closer look at the bin dir... there isn't a "startup.bat".
-----Original Message-----
From: André Warnier [mailto:aw@ice-sa.com]
Sent: Monday, April 11, 2011 7:40 AM
To: Tomcat Users List
Subject: Re: Tomcat 7 Startup Problems
Joseph Morgan wrote:
> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
> ram, 322GB free disk space)
>
From where did you download / install it ?
How did you install it ?
>
>
> We copied the msvcr71.dll into the bin directory, and have Java
> 1.6.0_23-b05 64 bit.
>
>
>
> Tomcat doesn't start,
How do you start it ?
and all we get from it is:
>
> Service 'tomcat7' is missing the ImageFile
>
Where do you get that message ?
Presuming it is installed as a Windows Service, what does the Windows "Services applet"
show for this service ? (as an executable file)
If you open a command window and navigate to Tomcat's installation directory, and enter
"bin/starstup.bat", what do you see ?
>
>
> None of the normal Tomcat logs are written even with debug set on, so
> it's clear the basics of Tomcat can't seem to get going...
>
>
>
> Any ideas are appreciated.
>
>
>
> Joe
>
>
>
>
>
>
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Re: Tomcat 7 Startup Problems
Posted by André Warnier <aw...@ice-sa.com>.
Joseph Morgan wrote:
> We have a newly installed Tomcat 7 64bit in Windows 7 (quad-core w/8gb
> ram, 322GB free disk space)
>
From where did you download / install it ?
How did you install it ?
>
>
> We copied the msvcr71.dll into the bin directory, and have Java
> 1.6.0_23-b05 64 bit.
>
>
>
> Tomcat doesn't start,
How do you start it ?
and all we get from it is:
>
> Service 'tomcat7' is missing the ImageFile
>
Where do you get that message ?
Presuming it is installed as a Windows Service, what does the Windows "Services applet"
show for this service ? (as an executable file)
If you open a command window and navigate to Tomcat's installation directory, and enter
"bin/starstup.bat", what do you see ?
>
>
> None of the normal Tomcat logs are written even with debug set on, so
> it's clear the basics of Tomcat can't seem to get going...
>
>
>
> Any ideas are appreciated.
>
>
>
> Joe
>
>
>
>
>
>
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