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Posted to users@openoffice.apache.org by Vikki Bunch <bb...@gmail.com> on 2021/06/11 14:15:37 UTC

Won’t work

Good morning

I help an elderly man at his house daily and he can still use his computer quite well. However he receives emails with attachments that use your app. When he clicks on the attachment it says it has stopped responding. He uses a Mac Desktop and I won’t know his information till I go back down there. I have done a force close on it thinking that might help, it did not I’m sorry to say. It’s not detrimental to have it working just frustrating when he does receive his emails occasionally.
Thankyou for your time
Yours
Victoria bunch

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Re: Won’t work

Posted by John Skjerven <js...@gmail.com>.
Vicki
Thank you for helping him.  That is very kind and generous of you.  Only
Special people like you would do this.
John

On Fri, Jun 11, 2021 at 7:27 AM Rory O'Farrell <of...@iol.ie> wrote:

> On Fri, 11 Jun 2021 10:15:37 -0400
> Vikki Bunch <bb...@gmail.com> wrote:
>
> > Good morning
> >
> > I help an elderly man at his house daily and he can still use his
> computer quite well. However he receives emails with attachments that use
> your app. When he clicks on the attachment it says it has stopped
> responding. He uses a Mac Desktop and I won’t know his information till I
> go back down there. I have done a force close on it thinking that might
> help, it did not I’m sorry to say. It’s not detrimental to have it working
> just frustrating when he does receive his emails occasionally.
> > Thankyou for your time
> > Yours
> > Victoria bunch
>
>
> In general attachments sent by email must be Saved to the local disk
> drive; then they should open without problem.  When attached to an email
> they are in "limbo" and don't open.
>
>
> --
> Rory O'Farrell <of...@iol.ie>
>
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> To unsubscribe, e-mail: users-unsubscribe@openoffice.apache.org
> For additional commands, e-mail: users-help@openoffice.apache.org
>
>

Re: Won’t work

Posted by Rory O'Farrell <of...@iol.ie>.
On Fri, 11 Jun 2021 10:15:37 -0400
Vikki Bunch <bb...@gmail.com> wrote:

> Good morning
> 
> I help an elderly man at his house daily and he can still use his computer quite well. However he receives emails with attachments that use your app. When he clicks on the attachment it says it has stopped responding. He uses a Mac Desktop and I won’t know his information till I go back down there. I have done a force close on it thinking that might help, it did not I’m sorry to say. It’s not detrimental to have it working just frustrating when he does receive his emails occasionally.
> Thankyou for your time
> Yours
> Victoria bunch


In general attachments sent by email must be Saved to the local disk drive; then they should open without problem.  When attached to an email they are in "limbo" and don't open.


-- 
Rory O'Farrell <of...@iol.ie>

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