You are viewing a plain text version of this content. The canonical link for it is here.
Posted to dev@trafficcontrol.apache.org by Abhishek Suresh Kumar <as...@embedur.com> on 2022/09/06 06:43:59 UTC

Reg., a query on cache config t3c-apply.

Hello,

                I’ve installed the traffic server, ops, portal and cache-config RPM on a bare-metal Linux (Centos 7) and running them as system service. I’ve an edge server linked with a profile. Added a new parameter to the profile and performing a t3c-apply on the server. Facing the below issue while executing the command.

ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data: getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys: getting uncached: getting cdn ssl keys from Traffic Ops '': error requesting Traffic Ops: path 'https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys' gave HTTP error 500 Internal Server Error - error-level alerts: Internal Server Error

Attached the log output of t3c-apply command. PFA.
Any help on these would be appreciable. Thanks.

Regards,
Abhishek S


Re: Reg., a query on cache config t3c-apply.

Posted by Robert O Butts <ro...@gmail.com>.
"HTTP error 500 Internal Server Error" means the server had an error.
There's an issue with the Traffic Ops server, not the client (t3c). Can you
look at the Traffic Ops log? The error that produced the 500 should be in
the log.

Since you're hitting an sslkeys endpoint, the most likely cause is the
Secure Database "Vault" (Riak or Postgres, depending on your config and ATC
version) not being configured correctly. But the Traffic Ops log should
tell you for sure.

On Tue, Sep 13, 2022 at 9:13 AM Eric Friedrich <fr...@apache.org> wrote:

> Jeremey-
>   Is there someone in particular on Slack who isn't on the mailing list
> that we could ask to join? Async communications are often easier for those
> in different timezones.
>
> On Tue, Sep 13, 2022 at 10:09 AM Jeremy Mitchell <mi...@gmail.com>
> wrote:
>
> > you should probably ask this in our traffic control slack  channels.
> > would you like an invite?
> >
> > jeremy
> >
> > On Tue, Sep 13, 2022 at 6:03 AM Abhishek Suresh Kumar <
> > asureshkumar@embedur.com> wrote:
> >
> > > Hey, any update on this thread?
> > >
> > > Regards,
> > > Abhishek S
> > > From: Abhishek Suresh Kumar<ma...@embedur.com>
> > > Sent: 06 September 2022 12:14
> > > To: dev@trafficcontrol.apache.org<mailto:dev@trafficcontrol.apache.org
> >
> > > Subject: Reg., a query on cache config t3c-apply.
> > >
> > > Hello,
> > >
> > >                 I’ve installed the traffic server, ops, portal and
> > > cache-config RPM on a bare-metal Linux (Centos 7) and running them as
> > > system service. I’ve an edge server linked with a profile. Added a new
> > > parameter to the profile and performing a t3c-apply on the server.
> Facing
> > > the below issue while executing the command.
> > >
> > > ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data:
> > > getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys:
> > > getting uncached: getting cdn ssl keys from Traffic Ops '': error
> > > requesting Traffic Ops: path '
> > > https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys'
> gave
> > > HTTP error 500 Internal Server Error - error-level alerts: Internal
> > Server
> > > Error
> > >
> > > Attached the log output of t3c-apply command. PFA.
> > > Any help on these would be appreciable. Thanks.
> > >
> > > Regards,
> > > Abhishek S
> > >
> > >
> > >
> >
>

Re: Reg., a query on cache config t3c-apply.

Posted by Eric Friedrich <fr...@apache.org>.
Jeremey-
  Is there someone in particular on Slack who isn't on the mailing list
that we could ask to join? Async communications are often easier for those
in different timezones.

On Tue, Sep 13, 2022 at 10:09 AM Jeremy Mitchell <mi...@gmail.com>
wrote:

> you should probably ask this in our traffic control slack  channels.
> would you like an invite?
>
> jeremy
>
> On Tue, Sep 13, 2022 at 6:03 AM Abhishek Suresh Kumar <
> asureshkumar@embedur.com> wrote:
>
> > Hey, any update on this thread?
> >
> > Regards,
> > Abhishek S
> > From: Abhishek Suresh Kumar<ma...@embedur.com>
> > Sent: 06 September 2022 12:14
> > To: dev@trafficcontrol.apache.org<ma...@trafficcontrol.apache.org>
> > Subject: Reg., a query on cache config t3c-apply.
> >
> > Hello,
> >
> >                 I’ve installed the traffic server, ops, portal and
> > cache-config RPM on a bare-metal Linux (Centos 7) and running them as
> > system service. I’ve an edge server linked with a profile. Added a new
> > parameter to the profile and performing a t3c-apply on the server. Facing
> > the below issue while executing the command.
> >
> > ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data:
> > getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys:
> > getting uncached: getting cdn ssl keys from Traffic Ops '': error
> > requesting Traffic Ops: path '
> > https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys' gave
> > HTTP error 500 Internal Server Error - error-level alerts: Internal
> Server
> > Error
> >
> > Attached the log output of t3c-apply command. PFA.
> > Any help on these would be appreciable. Thanks.
> >
> > Regards,
> > Abhishek S
> >
> >
> >
>

Re: Reg., a query on cache config t3c-apply.

Posted by Jeremy Mitchell <mi...@gmail.com>.
you should probably ask this in our traffic control slack  channels.
would you like an invite?

jeremy

On Tue, Sep 13, 2022 at 6:03 AM Abhishek Suresh Kumar <
asureshkumar@embedur.com> wrote:

> Hey, any update on this thread?
>
> Regards,
> Abhishek S
> From: Abhishek Suresh Kumar<ma...@embedur.com>
> Sent: 06 September 2022 12:14
> To: dev@trafficcontrol.apache.org<ma...@trafficcontrol.apache.org>
> Subject: Reg., a query on cache config t3c-apply.
>
> Hello,
>
>                 I’ve installed the traffic server, ops, portal and
> cache-config RPM on a bare-metal Linux (Centos 7) and running them as
> system service. I’ve an edge server linked with a profile. Added a new
> parameter to the profile and performing a t3c-apply on the server. Facing
> the below issue while executing the command.
>
> ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data:
> getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys:
> getting uncached: getting cdn ssl keys from Traffic Ops '': error
> requesting Traffic Ops: path '
> https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys' gave
> HTTP error 500 Internal Server Error - error-level alerts: Internal Server
> Error
>
> Attached the log output of t3c-apply command. PFA.
> Any help on these would be appreciable. Thanks.
>
> Regards,
> Abhishek S
>
>
>

RE: Reg., a query on cache config t3c-apply.

Posted by Abhishek Suresh Kumar <as...@embedur.com>.
Hey, any update on this thread?

Regards,
Abhishek S
From: Abhishek Suresh Kumar<ma...@embedur.com>
Sent: 06 September 2022 12:14
To: dev@trafficcontrol.apache.org<ma...@trafficcontrol.apache.org>
Subject: Reg., a query on cache config t3c-apply.

Hello,

                I’ve installed the traffic server, ops, portal and cache-config RPM on a bare-metal Linux (Centos 7) and running them as system service. I’ve an edge server linked with a profile. Added a new parameter to the profile and performing a t3c-apply on the server. Facing the below issue while executing the command.

ERROR: t3c-request.go:68: 2022-09-05T12:03:03.561269Z: writing data: getting config data: getting cdn 'kabletowncdn': getting cdn ssl keys: getting uncached: getting cdn ssl keys from Traffic Ops '': error requesting Traffic Ops: path 'https://172.24.109.216:443/api/4.0/cdns/name/kabletowncdn/sslkeys' gave HTTP error 500 Internal Server Error - error-level alerts: Internal Server Error

Attached the log output of t3c-apply command. PFA.
Any help on these would be appreciable. Thanks.

Regards,
Abhishek S