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Posted to issues@openoffice.apache.org by bu...@apache.org on 2019/03/28 16:24:43 UTC

[Issue 128079] New: cannot open OpenOffice 4.1.6 after installation

https://bz.apache.org/ooo/show_bug.cgi?id=128079

          Issue ID: 128079
        Issue Type: DEFECT
           Summary: cannot open OpenOffice 4.1.6 after installation
           Product: Installation
           Version: 4.1.6
          Hardware: PC
                OS: Windows 7
            Status: UNCONFIRMED
          Severity: Critical
          Priority: P5 (lowest)
         Component: ui
          Assignee: issues@openoffice.apache.org
          Reporter: annie2kats@verizon.net
  Target Milestone: ---

I downloaded version 4.1.6 of OpenOffice, and now I can't figure out how to
open it.  During installation the box saying that I wanted a desktop icon was
checked.  The old icon (which was for version 4.1.0) was removed during the
installation, but there’s no new icon.  When I double-click on an existing odt
document to open it, nothing happens.  What do I have to do to get OpenOffice
to open?  

I do have file msvcr100.dll on my system.  I can get into the OpenOffice 4.1.6
Installation Files folder.  

Please tell me how to open OpenOffice.  Or should I remove it and reinstall
4.1.0?

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[Issue 128079] cannot open OpenOffice 4.1.6 after installation

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128079

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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[Issue 128079] cannot open OpenOffice 4.1.6 after installation

Posted by bu...@apache.org.
https://bz.apache.org/ooo/show_bug.cgi?id=128079

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|Critical                    |Normal
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |IRREPRODUCIBLE

--- Comment #1 from Marcus <ma...@apache.org> ---
Please note that this is not a typical problem of OpenOffice and it's not
necessarily a bug. Therefore this issue tracker is not the right place for
discussing and solving such case of problems. Please ask for help in the user
forums [1] or the users mailing list [2].

[1] https://forum.openoffice.org/
[2] https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public

Thank you very much for your understanding.

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