Fwd: help

[Janie Kautz <ja...@gmail.com>]

---------- Forwarded message ----------
From: Apache Autoresponder <do...@apache.org>
Date: Mon, Oct 29, 2012 at 8:11 AM
Subject: Re: help
To: Janie <ja...@gmail.com>


Thank you for contacting The Apache Software Foundation OpenOffice Bugzilla
Administrators.

- If your concern is a bug in the OpenOffice software, please re-send your
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look
  for an answer on the user forums at http://user.services.openoffice.org/.

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---------- Forwarded message ----------
From: "Janie" <ja...@gmail.com>
To: <oo...@apache.org>
Cc:
Date: Mon, 29 Oct 2012 08:11:16 -0600
Subject: help
  I have downloaded open Office. when I go to open it it senc me to
Welcome to Openoffice.org3.1
I go to next
It ask for my name Janie
                               Kautz
                               L
then I go to next
I chose I want to register now
I go to Finish
It things about it.
then it closes.
I try to open it again.
and the same thing happens again.
I did go on line and register.
as janiekautz@gmail.com
and it let me do that.
but I still can not open openoffice. :{
can you help me!
Janie

Re: Fwd: help

[Andrea Pescetti <pe...@apache.org>]

On 29/10/2012 Janie Kautz wrote:
>    I have downloaded open Office. when I go to open it it senc me to
> Welcome to Openoffice.org3.1
> I go to next ...
> I did go on line and register. ...
> but I still can not open openoffice.

Dear Janie, it seems you are installing a very old, insecure and 
outdated version of OpenOffice. The most recent version, 3.4.1, can be 
downloaded from the official site http://www.openoffice.org/ (the 
download will be served through SourceForge) and it does not include the 
registration option you are mentioning. I recommend that you try 
installing this latest version from the official site before you report 
installation problems.

Regards,
   Andrea.

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