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Posted to notifications@couchdb.apache.org by GitBox <gi...@apache.org> on 2020/02/15 17:38:04 UTC

[GitHub] [couchdb] ahaus opened a new issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

ahaus opened a new issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554
 
 
   
   ## Description
   I tried to install the new CouchDB 3.0.0-RC1 using the installer for Windows.
   
   I went through the setup process using the default values.
   The installation process shows some progress with copying files however it rolls back at the end
   and shows the dialog with the message "Apache CouchDB setup Wizard ended prematurely".
   
   I am logged in with Administrator privileges.
   
   ## Steps to Reproduce
   
   Just run the installer on Windows 10 Pro with default values.
   
   ## Expected Behaviour
   
   CouchDB is installed correctly and registered as a service.
   
   ## Your Environment
   * CouchDB version used: 3.0.0-RC.1 (apache-couchdb-3.0.0.1.msi) 
   * Browser name and version:
   * Operating system and version: Windows 10 Pro 64-bit (German), Version 19.03 Build: 18362.657

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[GitHub] [couchdb] wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586779919

I won't be able to look at this until Tuesday earliest. Here's the problem:

```
Action 20:19:57: WriteAdminIniFile.
SFXCA: Extracting custom action to temporary directory: C:\WINDOWS\Installer\MSI14D0.tmp-\
SFXCA: Failed to get requested CLR info. Error code 0x80131700
SFXCA: Ensure that the proper version of the .NET Framework is installed, or that there is a matching supportedRuntime element in CustomAction.config. If you are binding to .NET 4 or greater add useLegacyV2RuntimeActivationPolicy=true to the <startup> element.
CustomAction WriteAdminIniFile returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 20:19:58: InstallFinalize. Return value 3.
```

What happens if you install the .NET Framework 3.5 SP1 offline installer first?

https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10 Use the Control Panel way to install this.

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[GitHub] [couchdb] ahaus edited a comment on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus edited a comment on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586624207
 
 
   Windows Event Logs shows:
   Product: Apache CouchDB -- Installation failed.
   
   Windows Event message:
   `
   <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
     <System>
       <Provider Name="MsiInstaller" />
       <EventID Qualifiers="0">11708</EventID>
       <Level>4</Level>
       <Task>0</Task>
       <Keywords>0x80000000000000</Keywords>
       <TimeCreated SystemTime="2020-02-15T17:32:57.021024000Z" />
       <EventRecordID>5057</EventRecordID>
       <Channel>Application</Channel>
       <Computer>XXXXXX</Computer>
       <Security UserID="S-1-5-21-143990235-1749869768-1250630748-1001" />
     </System>
     <EventData>
       <Data>Product: Apache CouchDB -- Installation failed.</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>
       </Data>
       <Binary>7B34434437373645302D464144462D343833312D414635362D4538304533394633344346437D</Binary>
     </EventData>
   </Event>`

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[GitHub] [couchdb] ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586743462
 
 
   [log.txt](https://github.com/apache/couchdb/files/4210718/log.txt)
   Attached log.txt

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[GitHub] [couchdb] oldrich-svec commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

oldrich-svec commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-592341806
 
 
   I also ended in the same trap on Windows Server 2019 + CouchDB 3.0.0. Maybe you could mention it in the upgrade guide?:
   
   https://docs.couchdb.org/en/stable/install/upgrading.html

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[GitHub] [couchdb] jiangphcn closed issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

jiangphcn closed issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554
 
 
   

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[GitHub] [couchdb] ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586624207
 
 
   Windows Event Logs shows:
   Product: Apache CouchDB -- Installation failed.
   
   Windows Event message:
   `Protokollname: Application
   Quelle:        MsiInstaller
   Datum:         15.02.2020 18:32:57
   Ereignis-ID:   11708
   Aufgabenkategorie:Keine
   Ebene:         Informationen
   Schlüsselwörter:Klassisch
   Benutzer:      MODOCU-007\andreas
   Computer:      MODOCU-007
   Beschreibung:
   Product: Apache CouchDB -- Installation failed.
   Ereignis-XML:
   <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
     <System>
       <Provider Name="MsiInstaller" />
       <EventID Qualifiers="0">11708</EventID>
       <Level>4</Level>
       <Task>0</Task>
       <Keywords>0x80000000000000</Keywords>
       <TimeCreated SystemTime="2020-02-15T17:32:57.021024000Z" />
       <EventRecordID>5057</EventRecordID>
       <Channel>Application</Channel>
       <Computer>XXXXXX</Computer>
       <Security UserID="S-1-5-21-143990235-1749869768-1250630748-1001" />
     </System>
     <EventData>
       <Data>Product: Apache CouchDB -- Installation failed.</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>(NULL)</Data>
       <Data>
       </Data>
       <Binary>7B34434437373645302D464144462D343833312D414635362D4538304533394633344346437D</Binary>
     </EventData>
   </Event>`

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[GitHub] [couchdb] ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586623854
 
 
   ![couchdb-failed-install](https://user-images.githubusercontent.com/1169145/74592547-b68c9c80-5022-11ea-872c-635ade5760cc.png)
   Added Screenshot for failed installation.

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[GitHub] [couchdb] wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586629138
 
 
   @ahaus Thanks for this report. I've tested on Win10 Pro (English) locally and can't reproduce.
   
   Can you please do the following. From an administrative command prompt, change to the directory in which the `.msi` is stored, then run:
   
   ```
   msiexec /l* log.txt /i apache-couchdb-3.0.0.msi
   ```
   
   do the exact same thing you did to cause the failure above, and attach the `log.txt` file to this bug? Thanks.
   

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[GitHub] [couchdb] wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-592598456
 
 
   I've added a notice to the Release Notes page in https://github.com/apache/couchdb-documentation/pull/500
   
   That will shortly show up on docs.couchdb.org (the RTD queue is busy).

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[GitHub] [couchdb] jiangphcn commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

jiangphcn commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586971736
 
 
   Great and closing

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[GitHub] [couchdb] ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586921088
 
 
   @jiangphcn Thanks for the hint. Installing the .NET Framework 3.5 SP1 resolved the issue.

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[GitHub] [couchdb] jiangphcn commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

jiangphcn commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586919344
 
 
   I can run `CouchDB 3.0.0-RC1 installer` on one of Windows 10 box, and it is working. 
   
   From Windows registry, `.Net Framework 3.5.30729.4926` was installed on this box. 

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[GitHub] [couchdb] ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

ahaus commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-586624680
 
 
   Windows Event Logs shows another message with error code: 1603
   
   > Das Produkt wurde durch Windows Installer installiert. Produktname: Apache CouchDB. Produktversion: 3.0.0. Produktsprache: 1033. Hersteller: The Apache Software Foundation. Erfolg- bzw. Fehlerstatus der Installation: 1603.
   
   Event Message (XML):
   `<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
     <System>
       <Provider Name="MsiInstaller" />
       <EventID Qualifiers="0">1033</EventID>
       <Level>4</Level>
       <Task>0</Task>
       <Keywords>0x80000000000000</Keywords>
       <TimeCreated SystemTime="2020-02-15T17:32:57.021024000Z" />
       <EventRecordID>5058</EventRecordID>
       <Channel>Application</Channel>
       <Computer>XXXXXX</Computer>
       <Security UserID="S-1-5-21-143990235-1749869768-1250630748-1001" />
     </System>
     <EventData>
       <Data>Apache CouchDB</Data>
       <Data>3.0.0</Data>
       <Data>1033</Data>
       <Data>1603</Data>
       <Data>The Apache Software Foundation</Data>
       <Data>(NULL)</Data>
       <Data>
       </Data>
       <Binary>7B34434437373645302D464144462D343833312D414635362D4538304533394633344346437D3030303032303962336337333131663365656538666466303436376138663764366263363030303030393034</Binary>
     </EventData>
   </Event>`

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[GitHub] [couchdb] wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"

Posted by GitBox <gi...@apache.org>.

wohali commented on issue #2554: Windows installer fails with "CouchDB Setup Wizard ended prematurely"
URL: https://github.com/apache/couchdb/issues/2554#issuecomment-592578837
 
 
   @oldrich-svec It's on the download page:
   
   https://neighbourhood.ie/download-apache-couchdb-win/
   
   And it's on the "Installation on Windows page":
   
   https://docs.couchdb.org/en/stable/install/windows.html
   
   Do you think we need it on the upgrading page, too?

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