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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/01/13 14:47:03 UTC
DO NOT REPLY [Bug 118782] New: installation error messages
https://issues.apache.org/ooo/show_bug.cgi?id=118782
Bug #: 118782
Issue Type: DEFECT
Summary: installation error messages
Classification: Test
Product: *Testproduct
Version: OOo 2.4 RC6
Platform: PC
OS/Version: Windows Vista
Status: UNCONFIRMED
Severity: critical
Priority: P5
Component: none
AssignedTo: issues@test.openoffice.org
ReportedBy: betteluksha@comcast.net
CC: ooo-issues@incubator.apache.org
The installation wizard reaches the point where the message reads; " Please
wait while the Installation Wizard installs OpenOffice.org 3.3. This may take
several minutes."
After about a minute another message appears reading; " Please exit
OpenOffice.org 3.2 and the OpenOffice.org 3.2 Quickstarter before you continue.
If you are using a multi-user system, also make sure that no other user has
OpenOffice.org 3.3 open." This message itself interrupts the installation.
If I respond to this message iether by clicking on "OK" or clicking the close
button then the Installation Wizard window reads; "Installation wizard
completed"
and underneath; " The wizard was interrupted before OpenOffice.org 3.3 could be
completely installed. Your system has not been modified. To complete
installation at another time, please run setup again."
In the mean time I cannot access any Open Office documents because my version
3.2 has been rendered inoperable.
I attempted to uninstall 3.2 and show nothing under programs yet still get the
same error message.
I am unable to post this anywhere else as I keep getting that my user name and
password are invalid..
I need these documents to be opened for my tax preparations.
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DO NOT REPLY [Bug 118782] installation error messages
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118782
Raphael Bircher <rb...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
CC| |rbircher@apache.org
Resolution| |INVALID
--- Comment #1 from Raphael Bircher <rb...@apache.org> 2012-01-25 09:21:27 UTC ---
Looks like a spezific error and not like a general issue. The bug database is
only for general issues. Please ask on http://user.services.openoffice.org/
This is the better place for issues like that.
I will close this issue as invalid.
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DO NOT REPLY [Bug 118782] installation error messages
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118782
Raphael Bircher <rb...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|RESOLVED |CLOSED
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