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Posted to dev@openoffice.apache.org by Sylvain DENIS <co...@denis-sylvain.be> on 2013/07/27 14:21:03 UTC

Re: question problems bij installation

hello,

an acquaintance of mine has a problem with the installation of Apache 
OpenOffice.

thanks

Sylvain DENIS



Here is his email :



Le 25/07/13 19:29, Ton Mulder a écrit :
> /Dear Sir,/
> //
> /By downloading Openoffice 4.0 comes de faultmention:/
> //
> /Instruction 0x5bc46935/
> /cannot be written with de faultnumber:  0x013fde020./

/It is Windows XP/

> //
> /Can you solve that problem?/
> //
> /Thanks/
> //
> /greetings/
> /Ton Mulder The Netherlands/

Re: question problems bij installation

Posted by Sylvain DENIS <sy...@gmail.com>.

Thanks.

I transfer to Ton Mulder

@Ton Mulder : you can respond directly to the dev list as you have a 
direct response

Thanks

Sylvain DENIS


Le 27/07/13 16:39, Marcus (OOo) a écrit :
> Am 07/27/2013 02:21 PM, schrieb Sylvain DENIS:
>> hello,
>>
>> an acquaintance of mine has a problem with the installation of Apache
>> OpenOffice.
>>
>> thanks
>>
>> Sylvain DENIS
>>
>>
>>
>> Here is his email :
>>
>>
>>
>> Le 25/07/13 19:29, Ton Mulder a écrit :
>>> /Dear Sir,/
>>> //
>>> /By downloading Openoffice 4.0 comes de faultmention:/
>>> //
>>> /Instruction 0x5bc46935/
>>> /cannot be written with de faultnumber: 0x013fde020./
>>
>> /It is Windows XP/
>>
>>> //
>>> /Can you solve that problem?/
>
> I've never seen such an error message but have some questions:
>
> Can you please post the exact wording, as it doesn't look original and 
> a bit translated. ;-)
>
> Is this error while the download is still running?
> Or when the installation was already started?
> Does the user download(ed) from our website?
>
> Thanks, maybe the answers will help others to investigate.
>
> Marcus
>
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Re: question problems bij installation

Posted by "Marcus (OOo)" <ma...@wtnet.de>.

Am 07/27/2013 02:21 PM, schrieb Sylvain DENIS:
> hello,
>
> an acquaintance of mine has a problem with the installation of Apache
> OpenOffice.
>
> thanks
>
> Sylvain DENIS
>
>
>
> Here is his email :
>
>
>
> Le 25/07/13 19:29, Ton Mulder a écrit :
>> /Dear Sir,/
>> //
>> /By downloading Openoffice 4.0 comes de faultmention:/
>> //
>> /Instruction 0x5bc46935/
>> /cannot be written with de faultnumber: 0x013fde020./
>
> /It is Windows XP/
>
>> //
>> /Can you solve that problem?/

I've never seen such an error message but have some questions:

Can you please post the exact wording, as it doesn't look original and a 
bit translated. ;-)

Is this error while the download is still running?
Or when the installation was already started?
Does the user download(ed) from our website?

Thanks, maybe the answers will help others to investigate.

Marcus

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