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Posted to issues@openoffice.apache.org by bu...@apache.org on 2011/10/20 15:23:13 UTC

DO NOT REPLY [Bug 118533] New: Crash opening very small docx file

https://issues.apache.org/ooo/show_bug.cgi?id=118533

             Bug #: 118533
        Issue Type: DEFECT
           Summary: Crash opening very small docx file
    Classification: Application
           Product: Word processor
           Version: OOo 3.3
          Platform: PC
        OS/Version: Windows XP
            Status: UNCONFIRMED
          Severity: critical
          Priority: P5
         Component: open-import
        AssignedTo: writerneedsconfirm@openoffice.org
        ReportedBy: philippe.rivarola@knowings.com
                CC: ooo-issues@incubator.apache.org


OpenOffice cannot open the attached docx file, that have been saved by MS Word
2007. Tried with OO 3.2 and 3.3 on Win XP and LibreOffice 3.3.4 on Ubuntu. All
three crash when opening the file.
If you open the file with Word, remove the yellow rows in the table, and save
the document, then OO can open it.

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DO NOT REPLY [Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #1 from Philippe DE RIVAROLA <ph...@knowings.com> 2011-10-20 13:24:24 UTC ---
Created attachment 76906
  --> https://issues.apache.org/ooo/attachment.cgi?id=76906
File that causes the crash

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|CONFIRMED                   |RESOLVED
                 CC|                            |rainerbielefeld_ooo_qa@biel
                   |                            |efeldundbuss.de
         Resolution|---                         |FIXED

--- Comment #12 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
With 4.0.1 same result as  Oliver-Rainer Wittmann comment 9

No longer reproducible with server installation of "AOO 4.1.0-Beta – English UI
/ German locale - [AOO410m14(Build:9760)  -  Rev. 1572868
2014-02-25 11:43:28]" on German WIN7 Home Premium (64bit)", own separate user
profile.

Fix-Verifications?

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

Oliver-Rainer Wittmann <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orw@apache.org

--- Comment #5 from Oliver-Rainer Wittmann <or...@apache.org> ---
I reproduced the crash on AOO 3.4.1 and my local build of trunk (revision
1484819) on Windows 7

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

Juande Manjon <ju...@outlook.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |juande.manjon@outlook.com

--- Comment #6 from Juande Manjon <ju...@outlook.com> ---
I've reproduced the problem on AOO 4.1.0 and my local build of trunk (revision
1556167) on Windows 7

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #7 from Juande Manjon <ju...@outlook.com> ---
Created attachment 82252
  --> https://issues.apache.org/ooo/attachment.cgi?id=82252&action=edit
Simple test file to reproduce this issue

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #13 from Oliver-Rainer Wittmann <or...@apache.org> ---
(In reply to Rainer Bielefeld from comment #12)
> With 4.0.1 same result as  Oliver-Rainer Wittmann comment 9
> 
> No longer reproducible with server installation of "AOO 4.1.0-Beta – English
> UI / German locale - [AOO410m14(Build:9760)  -  Rev. 1572868
> 2014-02-25 11:43:28]" on German WIN7 Home Premium (64bit)", own separate
> user profile.
> 
> Fix-Verifications?

I can confirm Rainer's observation. The given document is imported (local build
of rev. 1574101). Unfortunately, I was not able to found the code change which
fixes this issue.

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DO NOT REPLY [Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

mla@openoffice.org changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |crash, ms_interoperability
           Priority|P5                          |P3
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1
         OS/Version|Windows XP                  |All

--- Comment #2 from mla@openoffice.org 2011-10-20 13:48:38 UTC ---
Thanks for the bugdoc. With this I can confirm the crash with OOo 3.3 and
Fedora Linux.

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #9 from Oliver-Rainer Wittmann <or...@apache.org> ---
On my Windows 7 the original given sample document does not cause a crash in
AOO 4.0.0 and AOO 4.0.1, but does not import it with message "General
input/output error"

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DO NOT REPLY [Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #4 from ape <os...@yandex.ru> 2012-03-04 07:00:26 UTC ---
Created attachment 77287
  --> https://issues.apache.org/ooo/attachment.cgi?id=77287
ODT-export by Microsoft_Word_2010

Confirm the collapse process soffice.bin program ApacheOpenOffice Writer
3.4.0beta (Windows_NT-5.1sp3_x32; 5.2sp2_x64; 6.1sp1_x32). This is a blocking
bug for AOO-3.4.0b. This file can open OOo-3.1.1 and LibreOffice-3.5.0. They do
this work with a different result.
ODT-export by Microsoft_Word_2010 (correct) is located in the attachment.

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #11 from Oliver-Rainer Wittmann <or...@apache.org> ---
(In reply to Juande Manjon from comment #10)
> (In reply to Oliver-Rainer Wittmann from comment #9)
> > On my Windows 7 the original given sample document does not cause a crash in
> > AOO 4.0.0 and AOO 4.0.1, but does not import it with message "General
> > input/output error"
> 
> This what happens to me, I've got the same message. I said crash, but I
> didn't have a segv. Probably the exception is caught.
> 

Yes, that is what I am also assuming.

> Something is wrong in the zip package, because opening it with a zip tool,
> like winrar, and saving it the problem gone.

Hm... may be our zip packaging tool has a problem

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #8 from Oliver-Rainer Wittmann <or...@apache.org> ---
(In reply to Juande Manjon from comment #7)
> Created attachment 82252 [details]
> Simple test file to reproduce this issue

On my Windows 7 my AOO 3.4.1, AOO 4.0.0 and AOO 4.0.1 do not crash on opening
this given sample file. The sample file is not opened, but reports message
"General input/output error" which is really strange on such a simple document.

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[Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

--- Comment #10 from Juande Manjon <ju...@outlook.com> ---
(In reply to Oliver-Rainer Wittmann from comment #9)
> On my Windows 7 the original given sample document does not cause a crash in
> AOO 4.0.0 and AOO 4.0.1, but does not import it with message "General
> input/output error"

This what happens to me, I've got the same message. I said crash, but I didn't
have a segv. Probably the exception is caught.

Something is wrong in the zip package, because opening it with a zip tool, like
winrar, and saving it the problem gone.

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DO NOT REPLY [Bug 118533] Crash opening very small docx file

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=118533

r4zoli <r4...@openoffice.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |r4zoli@openoffice.org

--- Comment #3 from r4zoli <r4...@openoffice.org> 2011-10-21 07:10:38 UTC ---
The attached document cause crash in OOo 3.3 and 3.4Beta on win7.
Can open it with LibO 3.4.3.

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