[Bug 2973] New: our domain gets our, and our customers, email flagged as spam sometimes.

[bu...@bugzilla.spamassassin.org]

http://bugzilla.spamassassin.org/show_bug.cgi?id=2973

           Summary: our domain gets our, and our customers, email flagged as
                    spam sometimes.
           Product: Spamassassin
           Version: 2.60
          Platform: Other
        OS/Version: other
            Status: NEW
          Severity: normal
          Priority: P3
         Component: Rules
        AssignedTo: spamassassin-dev@incubator.apache.org
        ReportedBy: admin@opt2.net


Hello,

My name is Eric Gray and I'm the general manager of the webhosting company 
known as Opt2.net. I'm writing to try and get a little help. I hope you are the 
correct person to report this to. Our domain names are sometimes kicking in 
your spam assissin to indicate they are spam when in fact they are not. Our 
sites are opt2.com, opt2.net, & opt2.biz. We've been online since 1997. We have 
never spammed anyone, we don't even maintain a mailing list. But one of your 
rules *(Below)* (maybe others) helps to mark our email as spam. Additionally, 
since we are a hosting company and our servers are named server.opt2.coma and 
ns1.opt2.com, our customers emails are also being incorrectly flagged sometimes 
as spam. Can you modify or change your system so that it does not affect our 
customers?

header Spam tool pattern in MIME boundary MIME_BOUND_OPTIN 2.900 2.800 2.800 
2.700

In the email it shows:
X-Spam-Status: hits=2.4 tests=OPT_HEADER version=2.60

Whatever else you need to know, just ask. I realize spam is a major problem, 
but we are getting it from both sides... tons of spam, plus our emails are 
being sometimes flagged as spam.

Thank you.

marichelle & eric



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