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Posted to issues@openoffice.apache.org by bu...@apache.org on 2013/12/13 00:03:16 UTC
[Bug 123844] New: crash when trying to print
https://issues.apache.org/ooo/show_bug.cgi?id=123844
Bug ID: 123844
Issue Type: DEFECT
Summary: crash when trying to print
Product: General
Version: 3.4.0
Hardware: PC
OS: Windows 7
Status: UNCONFIRMED
Severity: blocker
Priority: P3
Component: accessibility
Assignee: issues@openoffice.apache.org
Reporter: rrsfal@comcast.net
CC: issues@openoffice.apache.org
I open the file and try to print and receive crash note.
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[Bug 123844] crash when trying to print particular document
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123844
Rainer Bielefeld <ra...@bielefeldundbuss.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|UNCONFIRMED |RESOLVED
Keywords|needmoreinfo |
Component|accessibility |printing
CC| |rainerbielefeld_ooo_qa@biel
| |efeldundbuss.de
Resolution|--- |IRREPRODUCIBLE
Summary|crash when trying to print |crash when trying to print
| |particular document
Product|General |Writer
Severity|blocker |normal
--- Comment #4 from Rainer Bielefeld <ra...@bielefeldundbuss.de> ---
NOT Reproducible with reporter's sample document and server installation of
"AOO 3.4.0 – German UI / German locale [AOO340m1(Build:9590) - Rev.1327774]" on
German WIN7 Home Premium (64bit)", own separate user profile:
Printing to FreePdf and Samsung CLX 3185FN without crash.
@rrsfal@comcast.net
Please feel free to reopen this issue if you find out that the problem still
exists in the latest public release of AOO and if you can provide additional
information:
f3) concerning your PC (video card, ...)
f4) concerning your Operating System (Version, Distribution, Language)
f5) concerning your AOO version (with Build/revision ID if it's not a
public release) and localization (UI language, Locale setting)
f6) AOO settings that might be related to your problems
(video hardware acceleration, ...)
f7) how you launch AOO and how you opened the sample document
f8) Whether your problem persists when you renamed your user profile
(Quit Quickstart before!) before you launch AOO (please see
<http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues>)
f9) Whether that worked in former OOO / AOO Versions
g) Printer Type
h) Printer Driver up to date?
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[Bug 123844] crash when trying to print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123844
Edwin Sharp <el...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Keywords| |needmoreinfo
CC| |elish@apache.org
--- Comment #1 from Edwin Sharp <el...@apache.org> ---
Please attach file and provide printer details.
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[Bug 123844] crash when trying to print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123844
--- Comment #3 from Edwin Sharp <el...@apache.org> ---
Document prints OK using PrimoPDF.
AOO410m1(Build:9750) - Rev. 1543812
Rev.1543812
Win 7
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[Bug 123844] crash when trying to print
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=123844
--- Comment #2 from Edwin Sharp <el...@apache.org> ---
Created attachment 82100
--> https://issues.apache.org/ooo/attachment.cgi?id=82100&action=edit
Document from author by email
"Attached is the doc I was trying to print.
There was a message (after it would not print) as follows: "Due to an
unexpected error, OpenOffice.org crashed. All the fields you were working on
will now be saved. The next time OpenOffice.org is launched, your files will
be recovered automatically. The following files will be covered."
There was a blank box below this message.
I hope this helps. Thank you."
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