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Posted to users@cloudstack.apache.org by Nazmul Parvej <na...@bol-online.com> on 2022/06/29 10:54:48 UTC

Getting error when try to stop any VM

Hello Team,

I am getting the following error when I going to stop any VM. After the
second attempt, it normally stopped. Is anyone facing this issue? Please
advise.
I am using KVM Hypervisors and my CloudStack version is 4.17

*Error at WebGUI*
Stop instance
(test-vm) Unable to stop VM instance {id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}

*Error at Management Server Log*
2022-06-29 16:50:51,213 WARN  [c.c.v.VirtualMachineManagerImpl]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Unable to stop vm VM instance {id: "418", name:
"i-2-418-VM", uuid: "f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,235 ERROR [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Invocation exception, caused by:
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 INFO  [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Rethrow exception
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 ERROR [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806) (logid:a09ab2ed)
Unable to complete AsyncJobVO: {id:3806, userId: 2, accountId: 2,
instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStop,
cmdInfo:
rO0ABXNyABdjb20uY2xvdWQudm0uVm1Xb3JrU3RvcALQ4GymiWjjAgABWgAHY2xlYW51cHhyABNjb20uY2xvdWQudm0uVm1Xb3Jrn5m2VvAlZ2sCAARKAAlhY2NvdW50SWRKAAZ1c2VySWRKAAR2bUlkTAALaGFuZGxlck5hbWV0ABJMamF2YS9sYW5nL1N0cmluZzt4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAABonQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwA,
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
result: null, initMsid: 200122649134120, completeMsid: null, lastUpdated:
null, lastPolled: null, created: Wed Jun 29 16:50:45 BDT 2022, removed:
null}, job origin:3805
2022-06-29 16:50:51,309 ERROR [c.c.a.ApiAsyncJobDispatcher]
(API-Job-Executor-76:ctx-b8ad6bbc job-3805) (logid:a09ab2ed) Unexpected
exception while executing
org.apache.cloudstack.api.command.admin.vm.StopVMCmdByAdmin

Yours sincerely,


Nazmul Parvej
Deputy Manager, Product Development
IT Division

Bangladesh Export Import Company Ltd.

Level-9, SAM Tower, Plot #4, Road #22, Gulshan-1, Dhaka-1212,Bangladesh

Tel: +880 9609 000 999, +880 2 5881 5559, Ext: 14193, Fax:  +880 2 2222
95757

Cell: +8801787680841, Email: nazmul.parvej@bol-online.com, Web:
www.bol-online.com


On Tue, Jun 28, 2022 at 5:05 PM Nazmul Parvej <na...@bol-online.com>
wrote:

> Hello Team,
>
> Is there any issue with Ceph RBD as Primary Storage to achieve HA-Enabled
> VM?
>
> I am using KVM Hypervisors and my CloudStack version is 4.17
>
> Yours sincerely,
>
>
> Nazmul Parvej
> Deputy Manager, Product Development
> IT Division
>
> Bangladesh Export Import Company Ltd.
>
> Level-9, SAM Tower, Plot #4, Road #22, Gulshan-1, Dhaka-1212,Bangladesh
>
> Tel: +880 9609 000 999, +880 2 5881 5559, Ext: 14193, Fax:  +880 2 2222
> 95757
>
> Cell: +8801787680841, Email: nazmul.parvej@bol-online.com, Web:
> www.bol-online.com
>

Re: Getting error when try to stop any VM

Posted by Harikrishna Patnala <Ha...@shapeblue.com>.
Hi Parvej,

Can you please look for some other error message or stack trace (which says about the reason for the exception) in the log above the error message that you have shared?

Also please check if the KVM host where the VM is residing is in a good state or not?

Thanks,
Harikrishna
________________________________
From: Nazmul Parvej <na...@bol-online.com>
Sent: Monday, July 4, 2022 9:24 AM
To: users@cloudstack.apache.org <us...@cloudstack.apache.org>
Cc: Product Development | BEXIMCO IT <pd...@bol-online.com>
Subject: Getting error when try to stop any VM

Hello Team,

I am getting the following error when I going to stop any VM. After the
second attempt, it normally stopped. Is anyone facing this issue? Please
advise.
I am using KVM Hypervisors and my CloudStack version is 4.17

*Error at WebGUI*
Stop instance
(test-vm) Unable to stop VM instance {id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}

*Error at Management Server Log*
2022-06-29 16:50:51,213 WARN  [c.c.v.VirtualMachineManagerImpl]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Unable to stop vm VM instance {id: "418", name:
"i-2-418-VM", uuid: "f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,235 ERROR [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Invocation exception, caused by:
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 INFO  [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Rethrow exception
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 ERROR [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806) (logid:a09ab2ed)
Unable to complete AsyncJobVO: {id:3806, userId: 2, accountId: 2,
instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStop,
cmdInfo:
rO0ABXNyABdjb20uY2xvdWQudm0uVm1Xb3JrU3RvcALQ4GymiWjjAgABWgAHY2xlYW51cHhyABNjb20uY2xvdWQudm0uVm1Xb3Jrn5m2VvAlZ2sCAARKAAlhY2NvdW50SWRKAAZ1c2VySWRKAAR2bUlkTAALaGFuZGxlck5hbWV0ABJMamF2YS9sYW5nL1N0cmluZzt4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAABonQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwA,
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
result: null, initMsid: 200122649134120, completeMsid: null, lastUpdated:
null, lastPolled: null, created: Wed Jun 29 16:50:45 BDT 2022, removed:
null}, job origin:3805
2022-06-29 16:50:51,309 ERROR [c.c.a.ApiAsyncJobDispatcher]
(API-Job-Executor-76:ctx-b8ad6bbc job-3805) (logid:a09ab2ed) Unexpected
exception while executing
org.apache.cloudstack.api.command.admin.vm.StopVMCmdByAdmin
Yours sincerely,


Nazmul Parvej
Deputy Manager, Product Development
IT Division

Bangladesh Export Import Company Ltd.

Level-9, SAM Tower, Plot #4, Road #22, Gulshan-1, Dhaka-1212,Bangladesh

Tel: +880 9609 000 999, +880 2 5881 5559, Ext: 14193, Fax:  +880 2 2222
95757

Cell: +8801787680841, Email: nazmul.parvej@bol-online.com, Web:
www.bol-online.com<http://www.bol-online.com>

 


Getting error when try to stop any VM

Posted by Nazmul Parvej <na...@bol-online.com>.
Hello Team,

I am getting the following error when I going to stop any VM. After the
second attempt, it normally stopped. Is anyone facing this issue? Please
advise.
I am using KVM Hypervisors and my CloudStack version is 4.17

*Error at WebGUI*
Stop instance
(test-vm) Unable to stop VM instance {id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}

*Error at Management Server Log*
2022-06-29 16:50:51,213 WARN  [c.c.v.VirtualMachineManagerImpl]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Unable to stop vm VM instance {id: "418", name:
"i-2-418-VM", uuid: "f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,235 ERROR [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Invocation exception, caused by:
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 INFO  [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Rethrow exception
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 ERROR [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806) (logid:a09ab2ed)
Unable to complete AsyncJobVO: {id:3806, userId: 2, accountId: 2,
instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStop,
cmdInfo:
rO0ABXNyABdjb20uY2xvdWQudm0uVm1Xb3JrU3RvcALQ4GymiWjjAgABWgAHY2xlYW51cHhyABNjb20uY2xvdWQudm0uVm1Xb3Jrn5m2VvAlZ2sCAARKAAlhY2NvdW50SWRKAAZ1c2VySWRKAAR2bUlkTAALaGFuZGxlck5hbWV0ABJMamF2YS9sYW5nL1N0cmluZzt4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAABonQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwA,
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
result: null, initMsid: 200122649134120, completeMsid: null, lastUpdated:
null, lastPolled: null, created: Wed Jun 29 16:50:45 BDT 2022, removed:
null}, job origin:3805
2022-06-29 16:50:51,309 ERROR [c.c.a.ApiAsyncJobDispatcher]
(API-Job-Executor-76:ctx-b8ad6bbc job-3805) (logid:a09ab2ed) Unexpected
exception while executing
org.apache.cloudstack.api.command.admin.vm.StopVMCmdByAdmin
Yours sincerely,


Nazmul Parvej
Deputy Manager, Product Development
IT Division

Bangladesh Export Import Company Ltd.

Level-9, SAM Tower, Plot #4, Road #22, Gulshan-1, Dhaka-1212,Bangladesh

Tel: +880 9609 000 999, +880 2 5881 5559, Ext: 14193, Fax:  +880 2 2222
95757

Cell: +8801787680841, Email: nazmul.parvej@bol-online.com, Web:
www.bol-online.com