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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/07/04 15:37:20 UTC
[Bug 120194] New: "Getting Support" has outdated content
https://issues.apache.org/ooo/show_bug.cgi?id=120194
Priority: P3
Bug ID: 120194
CC: ooo-issues@incubator.apache.org
Assignee: uwefis@googlemail.com
Summary: "Getting Support" has outdated content
Severity: normal
Issue Type: DEFECT
Classification: Unclassified
OS: All
Reporter: arielch@apache.org
Hardware: All
Status: CONFIRMED
Version: current
Component: Online help
Product: documentation
Menu "Help" - "Support" (if broken, type "support on the Web" on the Online
Help index) opens the Online Help with page
main/helpcontent2/source/text/shared/05/00000001.xhp containing the following
outdated content:
Security
In case you are concerned about any security issue with using this software,
you can contact the developers on the public mail list dev@openoffice.org. If
you want to discuss any issue with other users, send an email to the public
mail list discuss@openoffice.org.
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[Bug 120194] "Getting Support" has outdated content
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120194
--- Comment #3 from SVN Robot <sv...@dev.null.org> ---
"arielch" committed SVN revision 1377447 into trunk:
#i120194# - Update "Getting Support" Help page
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[Bug 120194] "Getting Support" has outdated content
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120194
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|ACCEPTED |RESOLVED
Resolution|--- |FIXED
Target Milestone|--- |AOO 4.0
--- Comment #4 from Ariel Constenla-Haile <ar...@apache.org> ---
Should be fixed on trunk.
In case something is wrong, please reopen.
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[Bug 120194] "Getting Support" has outdated content
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120194
--- Comment #2 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to comment #1)
> I grepped the source tree for other suscpious references to openoffice.org
> email addresees (outside of comments). A few others to look at:
>
> main/reportdesign/qa/complex/reportdesign/ReportDesignerTest.java:289:
> m_sMailAddress = sVCSID + "@openoffice.org";
This is a QA test.
On the other hand,
- m_sMailAddress is not used, the code is commented
- sVCSID stores the VCSID environment variable, something related to CWSs (the
name of the CWS owner), and we don't use CWSs anymore.
This can be safely removed, left as is, or changed to a dummy mail address like
somebody@test.com
> main/helpcontent2/source/text/shared/05/00000001.xhp:54: <paragraph
> xml-lang="en-US" id="par_id0804200803314235" role="paragraph" l10n="NEW">In
> case you are concerned about any security issue with using this software,
> you can contact the developers on the public mail list dev@openoffice.org.
> If you want to discuss any issue with other users, send an email to the
> public mail list discuss@openoffice.org.</paragraph>
This is the current bug.
I'm against using mail addresses here (we will have to change them after
graduation).
Also pointing to http://incubator.apache.org/openofficeorg/security.html is not
a good idea, I'd prefer a link to a page in http://www.openoffice.org
> main/readlicense_oo/docs/readme/readme.xrm:269: <p id="support1"
> xml:lang="en-US">The main support page <a
> href="http://support.openoffice.org/">http://support.openoffice.org/</a>
> offers various possibilities for help with ${PRODUCTNAME}. Your question may
> have already been answered - check the Community Forum at <a
> href="http://user.services.openoffice.org">http://user.services.openoffice.
> org</a> or search the archives of the 'users@openoffice.org' mailing list at
> <a href="http://www.openoffice.org/mail_list.html">http://www.openoffice.org/
>
> mail_list.html</a>. Alternatively, you can send in your questions to <a
> href="mailto:users@openoffice.org">users@openoffice.org</a>. How to
> subscribe to the list (to get an email response) is explained on this page:
> <a
> href="http://wiki.services.openoffice.org/wiki/Website/Content/help/
> mailinglists">http://wiki.services.openoffice.org/wiki/Website/Content/help/
> mailinglists</a>.</p>
Here the reference to the mailing list address can be removed, it is a little
redundant because the information is already in the link
http://www.openoffice.org/mail_list.html
>
> main/sw/source/core/draw/dcontact.cxx:1896: ASSERT( false,
> "<SwDrawContact::ConnectToLayout(..)> - master drawing object not inserted
> -> no connect to layout. Please inform od@openoffice.org" );
IIRC od was Oliver-Rainer Wittmann
This text is only displayed on a NON-Product build
http://wiki.services.openoffice.org/wiki/Non_Product_Build
so it's rather unlikely end-users will face this message.
"Please inform od@openoffice.org" can be safely removed.
> main/desktop/test/deployment/update/default_url/update/feed1.xml:30:
> <email>updatefeed@openoffice.org</email>
> main/desktop/test/deployment/update/updatefeed/update/feed1.xml:30:
> <email>updatefeed@openoffice.org</email>
Those are only tests. They can be left or changed to a dummy mail address
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[Bug 120194] "Getting Support" has outdated content
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120194
--- Comment #1 from Rob Weir <ro...@apache.org> ---
I grepped the source tree for other suscpious references to openoffice.org
email addresees (outside of comments). A few others to look at:
main/reportdesign/qa/complex/reportdesign/ReportDesignerTest.java:289:
m_sMailAddress = sVCSID + "@openoffice.org";
main/helpcontent2/source/text/shared/05/00000001.xhp:54: <paragraph
xml-lang="en-US" id="par_id0804200803314235" role="paragraph" l10n="NEW">In
case you are concerned about any security issue with using this software, you
can contact the developers on the public mail list dev@openoffice.org. If you
want to discuss any issue with other users, send an email to the public mail
list discuss@openoffice.org.</paragraph>
main/readlicense_oo/docs/readme/readme.xrm:269: <p id="support1"
xml:lang="en-US">The main support page <a
href="http://support.openoffice.org/">http://support.openoffice.org/</a> offers
various possibilities for help with ${PRODUCTNAME}. Your question may have
already been answered - check the Community Forum at <a
href="http://user.services.openoffice.org">http://user.services.openoffice.org</a>
or search the archives of the 'users@openoffice.org' mailing list at <a
href="http://www.openoffice.org/mail_list.html">http://www.openoffice.org/
mail_list.html</a>. Alternatively, you can send in your questions to <a
href="mailto:users@openoffice.org">users@openoffice.org</a>. How to subscribe
to the list (to get an email response) is explained on this page: <a
href="http://wiki.services.openoffice.org/wiki/Website/Content/help/mailinglists">http://wiki.services.openoffice.org/wiki/Website/Content/help/mailinglists</a>.</p>
main/sw/source/core/draw/dcontact.cxx:1896: ASSERT( false,
"<SwDrawContact::ConnectToLayout(..)> - master drawing object not inserted ->
no connect to layout. Please inform od@openoffice.org" );
main/desktop/test/deployment/update/default_url/update/feed1.xml:30:
<email>updatefeed@openoffice.org</email>
main/desktop/test/deployment/update/updatefeed/update/feed1.xml:30:
<email>updatefeed@openoffice.org</email>
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[Bug 120194] "Getting Support" has outdated content
Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=120194
Ariel Constenla-Haile <ar...@apache.org> changed:
What |Removed |Added
----------------------------------------------------------------------------
Status|CONFIRMED |ACCEPTED
Assignee|uwefis@googlemail.com |arielch@apache.org
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