You are viewing a plain text version of this content. The canonical link for it is here.
Posted to dev@unomi.apache.org by sh...@apache.org on 2017/10/16 14:37:48 UTC

incubator-unomi git commit: Add a troubleshooting section to the salesforce documentation.

Repository: incubator-unomi
Updated Branches:
  refs/heads/master 097c109d7 -> 8de0f782b


Add a troubleshooting section to the salesforce documentation.

Signed-off-by: Serge Huber <sh...@apache.org>


Project: http://git-wip-us.apache.org/repos/asf/incubator-unomi/repo
Commit: http://git-wip-us.apache.org/repos/asf/incubator-unomi/commit/8de0f782
Tree: http://git-wip-us.apache.org/repos/asf/incubator-unomi/tree/8de0f782
Diff: http://git-wip-us.apache.org/repos/asf/incubator-unomi/diff/8de0f782

Branch: refs/heads/master
Commit: 8de0f782b81563ab1a1bc2b18b9f7f9132f3222d
Parents: 097c109
Author: Serge Huber <sh...@apache.org>
Authored: Mon Oct 16 16:37:32 2017 +0200
Committer: Serge Huber <sh...@apache.org>
Committed: Mon Oct 16 16:37:32 2017 +0200

----------------------------------------------------------------------
 src/site/markdown/versions/1.2/salesforce-connector.md | 11 ++++++++++-
 1 file changed, 10 insertions(+), 1 deletion(-)
----------------------------------------------------------------------


http://git-wip-us.apache.org/repos/asf/incubator-unomi/blob/8de0f782/src/site/markdown/versions/1.2/salesforce-connector.md
----------------------------------------------------------------------
diff --git a/src/site/markdown/versions/1.2/salesforce-connector.md b/src/site/markdown/versions/1.2/salesforce-connector.md
index d87d722..545a0ce 100644
--- a/src/site/markdown/versions/1.2/salesforce-connector.md
+++ b/src/site/markdown/versions/1.2/salesforce-connector.md
@@ -76,7 +76,16 @@ change the following settings:
     in the etc/users.properties file.
     
 9. You can now use the connector's defined actions in rules to push or pull data to/from the Salesforce CRM. You can 
-    find more information about rules in the [Concepts](concepts.html) and the [Getting Started](getting-started.html) pages. 
+    find more information about rules in the [Concepts](concepts.html) and the [Getting Started](getting-started.html) pages.
+    
+## Troubleshooting
+
+In case you're having problem retrieving or sending data to Salesforce, make sure you check the logs (log:display from the
+Karaf shell) or in the data/log/karaf.log file. It should usually tell you what went wrong.
+
+Common problems include trying to send profiles that don't include mandatory fields in Salesforce. By default the
+mandatory fields are : Last name, Company and Email. If you are missing some mandatory fields, the connector will not 
+pushed any new leads to Salesforce.     
     
 ## Upgrading the Salesforce connector