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Posted to user@guacamole.apache.org by Rangesh Gupta <ra...@gmail.com> on 2020/06/04 00:06:13 UTC

RDP connection fails for few windows account

We have few windows account which are not able to connect to RDP session
with security mode "any" and "nls". All the windows accounts are created in
same manner.

We are using below command to create account to windows:

*dsadd user 'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>' -disabled no
-pwd '<PASSWORD>' -mustchpwd no -s <DC>*



For example, below account detail on red have issue but green one works
fine. Both account I have created one after another using above command.

Username: mohanv.273

Password: yvoU86a_38UdXxd3Rml8PUwANr8

Username: mohanv.274
Password: yvoU86a_38UdXxd3Rml8PUw



Guacd logs also not much helpful.

*guacd[10658]: ERROR: Error connecting to RDP server*


Thanks & Regards

Rangesh Gupta

Re: RDP connection fails for few windows account

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
If this is a new installation you should definately use the current 
version, 1.1.0.

Update to that first. If you continue to have issues following then 
please report back.

If you need to report please include the auth mechanism you're using, 
the distribution you're running Guacamole on, and if you can find a 
pattern to the accounts that aren't working, compared to those that are.

For example, do you get both successful and unsuccessful logins to 
different accounts on the same physical (or virtual) machine? Does 
connection success depend upon which physical/virtual machine a user 
connects to, and if so does it depend upon the OS build version between 
those machines? FYI I ask the latter because of some RDP issues around 
later builds of Windows (to which there is a 'fix').

Given some present issues it may also be useful to include the version 
of FreeRDP you have installed.

Thanks.


On 4/06/2020 1:49 p.m., Rangesh Gupta wrote:
> We have plan to move to latest version.
>
> Regarding setup, we are trying to setup new installation. Same issue i 
> am able to reproduce it on different  system too.
>
> I tried running guacd -L debug -f, but it is logging only error 
> connecting to RDP server.
>
>
> On Wed, Jun 3, 2020, 9:27 PM ivanmarcus <iv...@yahoo.com.invalid> 
> wrote:
>
>     Thanks.
>
>     You are using a rather old version of Guacamole, you should
>     consider upgrading to the current release (1.1.0).
>
>     There are a number of possible reasons for the issue you describe
>     and while upgrading may not necessarily fix the problem it could
>     (and it will introduce a number of enhancements/fixes), besides it
>     will make things easier to diagnose for those of use who've moved on.
>
>     If you choose to continue with the present version; it would be
>     useful to know if this is a problem that's just occurred to an
>     otherwise trouble-free install, or it it's a new install (albeit
>     old version)? If it was a previously working install and the issue
>     has just occurred please look at what recent upgrades were carried
>     out (to Windows, and to the Guacamole environment).
>
>     Additionally, running guacd in debug mode (guacd -L debug) and
>     looking at the resultant logs may assist in providing more
>     information around the problem.
>
>
>
>     On 4/06/2020 1:00 p.m., Rangesh Gupta wrote:
>>     Guacamole 0.9.14 and windows 2016.
>>
>>     On Wed, Jun 3, 2020, 8:09 PM ivanmarcus
>>     <iv...@yahoo.com.invalid>
>>     <ma...@yahoo.com.invalid> wrote:
>>
>>         What version of guacamole are you using? What version of Windows?
>>
>>
>>         On 4/06/2020 12:06 p.m., Rangesh Gupta wrote:
>>>
>>>
>>>         We have few windows account which are not able to connect to
>>>         RDP session with security mode "any" and "nls". All the
>>>         windows accounts are created in same manner.
>>>
>>>         We are using below command to create account to windows:
>>>
>>>         /*dsadd user
>>>         'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>' -disabled
>>>         no -pwd '<PASSWORD>' -mustchpwd no -s <DC>*/
>>>
>>>         For example, below account detail on red have issue but
>>>         green one works fine. Both account I have created one after
>>>         another using above command.
>>>
>>>         Username: mohanv.273
>>>
>>>         Password: yvoU86a_38UdXxd3Rml8PUwANr8
>>>
>>>         Username: mohanv.274
>>>         Password: yvoU86a_38UdXxd3Rml8PUw
>>>
>>>         Guacd logs also not much helpful.
>>>
>>>         */guacd[10658]: ERROR: Error connecting to RDP server/*
>>>
>>>         */
>>>         /*
>>>
>>>         Thanks & Regards
>>>
>>>         Rangesh Gupta
>>>
>>
>


Re: RDP connection fails for few windows account

Posted by Rangesh Gupta <ra...@gmail.com>.
We have plan to move to latest version.

Regarding setup, we are trying to setup new installation. Same issue i am
able to reproduce it on different  system too.

I tried running guacd -L debug -f, but it is logging only error connecting
to RDP server.


On Wed, Jun 3, 2020, 9:27 PM ivanmarcus <iv...@yahoo.com.invalid>
wrote:

> Thanks.
>
> You are using a rather old version of Guacamole, you should consider
> upgrading to the current release (1.1.0).
>
> There are a number of possible reasons for the issue you describe and
> while upgrading may not necessarily fix the problem it could (and it will
> introduce a number of enhancements/fixes), besides it will make things
> easier to diagnose for those of use who've moved on.
>
> If you choose to continue with the present version; it would be useful to
> know if this is a problem that's just occurred to an otherwise trouble-free
> install, or it it's a new install (albeit old version)? If it was a
> previously working install and the issue has just occurred please look at
> what recent upgrades were carried out (to Windows, and to the Guacamole
> environment).
>
> Additionally, running guacd in debug mode (guacd -L debug) and looking at
> the resultant logs may assist in providing more information around the
> problem.
>
>
>
> On 4/06/2020 1:00 p.m., Rangesh Gupta wrote:
>
> Guacamole 0.9.14 and windows 2016.
>
> On Wed, Jun 3, 2020, 8:09 PM ivanmarcus <iv...@yahoo.com.invalid>
> <iv...@yahoo.com.invalid> wrote:
>
>> What version of guacamole are you using? What version of Windows?
>>
>> On 4/06/2020 12:06 p.m., Rangesh Gupta wrote:
>>
>>
>>
>> We have few windows account which are not able to connect to RDP session
>> with security mode "any" and "nls". All the windows accounts are created in
>> same manner.
>>
>> We are using below command to create account to windows:
>>
>> *dsadd user 'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>' -disabled no
>> -pwd '<PASSWORD>' -mustchpwd no -s <DC>*
>>
>>
>>
>> For example, below account detail on red have issue but green one works
>> fine. Both account I have created one after another using above command.
>>
>> Username: mohanv.273
>>
>> Password: yvoU86a_38UdXxd3Rml8PUwANr8
>>
>> Username: mohanv.274
>> Password: yvoU86a_38UdXxd3Rml8PUw
>>
>>
>>
>> Guacd logs also not much helpful.
>>
>> *guacd[10658]: ERROR: Error connecting to RDP server*
>>
>>
>> Thanks & Regards
>>
>> Rangesh Gupta
>>
>>
>>
>

Re: RDP connection fails for few windows account

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
Thanks.

You are using a rather old version of Guacamole, you should consider 
upgrading to the current release (1.1.0).

There are a number of possible reasons for the issue you describe and 
while upgrading may not necessarily fix the problem it could (and it 
will introduce a number of enhancements/fixes), besides it will make 
things easier to diagnose for those of use who've moved on.

If you choose to continue with the present version; it would be useful 
to know if this is a problem that's just occurred to an otherwise 
trouble-free install, or it it's a new install (albeit old version)? If 
it was a previously working install and the issue has just occurred 
please look at what recent upgrades were carried out (to Windows, and to 
the Guacamole environment).

Additionally, running guacd in debug mode (guacd -L debug) and looking 
at the resultant logs may assist in providing more information around 
the problem.



On 4/06/2020 1:00 p.m., Rangesh Gupta wrote:
> Guacamole 0.9.14 and windows 2016.
>
> On Wed, Jun 3, 2020, 8:09 PM ivanmarcus <iv...@yahoo.com.invalid> 
> wrote:
>
>     What version of guacamole are you using? What version of Windows?
>
>
>     On 4/06/2020 12:06 p.m., Rangesh Gupta wrote:
>>
>>
>>     We have few windows account which are not able to connect to RDP
>>     session with security mode "any" and "nls". All the windows
>>     accounts are created in same manner.
>>
>>     We are using below command to create account to windows:
>>
>>     /*dsadd user 'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>'
>>     -disabled no -pwd '<PASSWORD>' -mustchpwd no -s <DC>*/
>>
>>     For example, below account detail on red have issue but green one
>>     works fine. Both account I have created one after another using
>>     above command.
>>
>>     Username: mohanv.273
>>
>>     Password: yvoU86a_38UdXxd3Rml8PUwANr8
>>
>>     Username: mohanv.274
>>     Password: yvoU86a_38UdXxd3Rml8PUw
>>
>>     Guacd logs also not much helpful.
>>
>>     */guacd[10658]: ERROR: Error connecting to RDP server/*
>>
>>     */
>>     /*
>>
>>     Thanks & Regards
>>
>>     Rangesh Gupta
>>
>


Re: RDP connection fails for few windows account

Posted by Rangesh Gupta <ra...@gmail.com>.
Guacamole 0.9.14 and windows 2016.

On Wed, Jun 3, 2020, 8:09 PM ivanmarcus <iv...@yahoo.com.invalid>
wrote:

> What version of guacamole are you using? What version of Windows?
>
> On 4/06/2020 12:06 p.m., Rangesh Gupta wrote:
>
>
>
> We have few windows account which are not able to connect to RDP session
> with security mode "any" and "nls". All the windows accounts are created in
> same manner.
>
> We are using below command to create account to windows:
>
> *dsadd user 'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>' -disabled no
> -pwd '<PASSWORD>' -mustchpwd no -s <DC>*
>
>
>
> For example, below account detail on red have issue but green one works
> fine. Both account I have created one after another using above command.
>
> Username: mohanv.273
>
> Password: yvoU86a_38UdXxd3Rml8PUwANr8
>
> Username: mohanv.274
> Password: yvoU86a_38UdXxd3Rml8PUw
>
>
>
> Guacd logs also not much helpful.
>
> *guacd[10658]: ERROR: Error connecting to RDP server*
>
>
> Thanks & Regards
>
> Rangesh Gupta
>
>
>

Re: RDP connection fails for few windows account

Posted by ivanmarcus <iv...@yahoo.com.INVALID>.
What version of guacamole are you using? What version of Windows?


On 4/06/2020 12:06 p.m., Rangesh Gupta wrote:
>
>
> We have few windows account which are not able to connect to RDP 
> session with security mode "any" and "nls". All the windows accounts 
> are created in same manner.
>
> We are using below command to create account to windows:
>
> /*dsadd user 'cn=<USERNAME>,cn=Users,dc=<DOMAIN>,dc=<DOMAIN>' 
> -disabled no -pwd '<PASSWORD>' -mustchpwd no -s <DC>*/
>
> For example, below account detail on red have issue but green one 
> works fine. Both account I have created one after another using above 
> command.
>
> Username: mohanv.273
>
> Password: yvoU86a_38UdXxd3Rml8PUwANr8
>
> Username: mohanv.274
> Password: yvoU86a_38UdXxd3Rml8PUw
>
> Guacd logs also not much helpful.
>
> */guacd[10658]: ERROR: Error connecting to RDP server/*
>
> */
> /*
>
> Thanks & Regards
>
> Rangesh Gupta
>