[Bug 120208] New: Can't proceed past alert during first open document

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=120208

          Priority: P3
            Bug ID: 120208
          Assignee: ooo-issues@incubator.apache.org
           Summary: Can't proceed past alert during first open document
          Severity: blocker
        Issue Type: DEFECT
    Classification: Application
                OS: Windows XP
          Reporter: gweir@value.net.nz
          Hardware: PC
            Status: UNCONFIRMED
           Version: AOO 3.4.0
         Component: ui
           Product: installation

I am using Windows XP 64bit. 
OO3.4 loads OK, but when I try to open a document (new or existing) I get the
message "SELECT JRE.   The OpenOffice.org configuration has been changed. 
Under Tools-Options-OpenOffice.org-Java, select the Java runtime environment
you want to have used by OpenOffice.org."
The problem then is that 3 (yes 3) alerts come up and only one can be closed by
"OK" the other two stay - the only way to get rid of them is to crash the
programme and reopen - which simply repeats the error.  
I have unistalled 3.4 and reverted to 3.3.0.  
What now?

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[Issue 120208] Can't proceed past alert during first open document

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=120208

--- Comment #2 from Ariel Constenla-Haile <ar...@apache.org> ---
(In reply to David from comment #1)
> I have been using OO in Mac OS10.9 (and Windows 7 Professional because I
> have to) for about four months; earlier OO versions for years on Mac 3.9 and
> earlier versions. 
> 
> Beginning about a week ago (early May, 2014), I started updating an old OO
> business plan (text document). I saved my changes on the Mac. (I don't think
> I tried to save it to DropBox because it does not appear on either
> computer's DropBox list.)
> 
> Now, whenever I try to open OO or an OO document, I get this selection box:
> 
> 
> The last time you opened OpenOffice, it unexpectedly quit while reopening
> windows. Do you want to try to reopen its windows again?
> 
> If you choose not to reopen windows, you may have to open and position the
> windows yourself.
> 
> 
> [Don't Reopen]     [Reopen]
> 
> 
> Neither choice does anything I can see; I cannot clear the box; I cannot
> quit OO or do anything except [Hide] or choose [Services]. I have been able
> to open the document, but cannot save it (OO dropdown window offers save
> options, but nothing happens).
> 
> In all the years I have enjoyed using OO I have never encountered a g;itch
> even approaching this.

Your problem is explained in the release notes, is a bug known since 3.4, and
should be fixed in 4.1
http://www.openoffice.org/development/releases/3.4.1.html#AOO3.4.1ReleaseNotes-KnownIssues

On recent versions of Mac OS X it might happen, especially after a "Force
quit", that the following error message appears: "Restore Windows - The
application OpenOffice.org was forced to quit while trying to restore its
windows. Do you want to try to restore its windows again?". If you cannot get
rid of it: Option-click the "Go" menu; choose "Library" from the menu to open
the folder in the Finder; click on the folder "Saved Application State"; delete
the file "org.openoffice.script.savedState". See bug 119006 for more
information.

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[Bug 120208] Can't proceed past alert during first open document

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=120208

liupingtan <do...@gmail.com> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
         QA Contact|                            |psfobbe.qa@gmail.com

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[Issue 120208] Can't proceed past alert during first open document

[bu...@apache.org]

https://issues.apache.org/ooo/show_bug.cgi?id=120208

David <pe...@sbcglobal.net> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |persyst@sbcglobal.net

--- Comment #1 from David <pe...@sbcglobal.net> ---
I have been using OO in Mac OS10.9 (and Windows 7 Professional because I have
to) for about four months; earlier OO versions for years on Mac 3.9 and earlier
versions. 

Beginning about a week ago (early May, 2014), I started updating an old OO
business plan (text document). I saved my changes on the Mac. (I don't think I
tried to save it to DropBox because it does not appear on either computer's
DropBox list.)

Now, whenever I try to open OO or an OO document, I get this selection box:


The last time you opened OpenOffice, it unexpectedly quit while reopening
windows. Do you want to try to reopen its windows again?

If you choose not to reopen windows, you may have to open and position the
windows yourself.


[Don't Reopen]     [Reopen]


Neither choice does anything I can see; I cannot clear the box; I cannot quit
OO or do anything except [Hide] or choose [Services]. I have been able to open
the document, but cannot save it (OO dropdown window offers save options, but
nothing happens).

In all the years I have enjoyed using OO I have never encountered a g;itch even
approaching this.

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