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Posted to user@guacamole.apache.org by Julian S <ju...@googlemail.com.INVALID> on 2022/01/31 20:59:01 UTC

No RDP connection via Guacamole; Connection possible with Remote Desktop Client of Windows

  I created 2 VM Machines on Azure:

1. Windows 10 Machine
2. Apache guacamole (Bitnami - the referred me to here, as they are unable
to help)

It is possible for me to connect to the Win10 machine with the remote
desktop client from my home laptop.

I configure the guacamole machine as following:
Protocoll: RDP
Hostname: corresponding public IP Adress of the Win Machine
Port: 3389
Username: xxx
Password: xxx
Securitymode: NLA (I tried every mode, none worked)
Ignore certificates: checked

The output of the syslog is as following (last two login attempts) :

Jan 30 20:15:15 Guacamole guacd[1075]: Creating new client for protocol
“rdp”
Jan 30 20:15:15 Guacamole guacd[1075]: Connection ID is
“$06f3719b-c767-4f01-abf0-4f7090b6ae51”
Jan 30 20:15:16 Guacamole guacd[3265]: Security mode: NLA
Jan 30 20:15:16 Guacamole guacd[3265]: Resize method: none
Jan 30 20:15:16 Guacamole guacd[3265]: User
“@4070429f-d148-4064-a5c4-5e257a6c8020” joined connection
“$06f3719b-c767-4f01-abf0-4f7090b6ae51” (1 users now present)
Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “base”
Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “de-de-qwertz”
Jan 30 20:15:16 Guacamole guacd[3265]: Connected to RDPDR 1.13 as client
0x0003
Jan 30 20:15:16 Guacamole guacd[1075]: Connection
“$06f3719b-c767-4f01-abf0-4f7090b6ae51” removed.
Jan 30 20:15:22 Guacamole guacd[1075]: Creating new client for protocol
“rdp”
Jan 30 20:15:22 Guacamole guacd[1075]: Connection ID is
“$4e85c49d-31bc-44a1-a850-dbffc3b74790”
Jan 30 20:15:22 Guacamole guacd[3280]: Security mode: NLA
Jan 30 20:15:22 Guacamole guacd[3280]: Resize method: none
Jan 30 20:15:22 Guacamole guacd[3280]: User
“@31d76d82-35fc-45db-8013-b98f4607649e” joined connection
“$4e85c49d-31bc-44a1-a850-dbffc3b74790” (1 users now present)
Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “base”
Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “de-de-qwertz”
Jan 30 20:15:22 Guacamole guacd[3280]: Connected to RDPDR 1.13 as client
0x0003
Jan 30 20:15:22 Guacamole guacd[1075]: Connection
“$4e85c49d-31bc-44a1-a850-dbffc3b74790” removed.

Thank you in advance!

Re: No RDP connection via Guacamole; Connection possible with Remote Desktop Client of Windows

Posted by Nick Couchman <vn...@apache.org>.
On Mon, Feb 7, 2022 at 11:36 AM Julian S
<ju...@googlemail.com.invalid> wrote:

> Hey Nick,
>
> I'm honestly trying my best!
>
> I'm not able to start guacd in debug mode, because Bitnami wont let me. I
> can stop the process via sudo /opt/bitnami/ctlscript.sh stop but as I try
> to star it with sudo /opt/bitnami/ctlscript.sh start guacd -L debug it
> says: Failed to start guacd: [guacd] Other action already in progress --
> please try again later
>
> I tried to find the guacd.conf, however it seems that Bitnami puts that
> file somewhere else.
>
>
It's not created by default, at least in native Guacamole installs, so you
might have to generate it yourself. It should be in /etc/guacamole/ and
called guacd.conf.


> Next step: I installed locate with sudo apt-get install locate, but when I
> use locate guacd.conf nothing happens.
>
> However as i recently checked the log, a new line appeared, maybe this
> helps (*bold*)
>
> guacd[1630]: INFO:      Creating new client for protocol "rdp"
> guacd[1630]: INFO:      Connection ID is
> "$edcb669c-c846-4186-9fd1-7f77d5a84518"
> guacd[2916]: INFO:      Security mode: NLA
> guacd[2916]: INFO:      Resize method: none
> guacd[2916]: INFO:      User "@24d63dc1-f03c-461b-97de-5a702c09da3a"
> joined connection "$edcb669c-c846-4186-9fd1-7f77d5a84518" (1 users now
> present)
> guacd[2916]: INFO:      Loading keymap "base"
> guacd[2916]: INFO:      Loading keymap "de-de-qwertz"
> guacd[2916]: INFO:      Connected to RDPDR 1.13 as client 0x0002
> *free(): double free detected in tcache 2*
> guacd[1630]: INFO:      Connection "$edcb669c-c846-4186-9fd1-7f77d5a84518"
> removed.
>
> I hope I get closer to the problem.
>
>
Ah, interesting. This still doesn't look like debug mode - could you try
starting in debug mode and see what happens? Also, it occurs to me if
you're using Guacamole 1.3 and encountering this issue that it could be
related to the caches that FreeRDP doesn't support and that we've forcibly
disabled in 1.4. You might try making sure that the Glyphy Caching, in
particular, is disabled, and see if that helps.

-Nick

>

Re: No RDP connection via Guacamole; Connection possible with Remote Desktop Client of Windows

Posted by Julian S <ju...@googlemail.com.INVALID>.
Hey Nick,

I'm honestly trying my best!

I'm not able to start guacd in debug mode, because Bitnami wont let me. I
can stop the process via sudo /opt/bitnami/ctlscript.sh stop but as I try
to star it with sudo /opt/bitnami/ctlscript.sh start guacd -L debug it
says: Failed to start guacd: [guacd] Other action already in progress --
please try again later

I tried to find the guacd.conf, however it seems that Bitnami puts that
file somewhere else.

Next step: I installed locate with sudo apt-get install locate, but when I
use locate guacd.conf nothing happens.

However as i recently checked the log, a new line appeared, maybe this
helps (*bold*)

guacd[1630]: INFO:      Creating new client for protocol "rdp"
guacd[1630]: INFO:      Connection ID is
"$edcb669c-c846-4186-9fd1-7f77d5a84518"
guacd[2916]: INFO:      Security mode: NLA
guacd[2916]: INFO:      Resize method: none
guacd[2916]: INFO:      User "@24d63dc1-f03c-461b-97de-5a702c09da3a" joined
connection "$edcb669c-c846-4186-9fd1-7f77d5a84518" (1 users now present)
guacd[2916]: INFO:      Loading keymap "base"
guacd[2916]: INFO:      Loading keymap "de-de-qwertz"
guacd[2916]: INFO:      Connected to RDPDR 1.13 as client 0x0002
*free(): double free detected in tcache 2*
guacd[1630]: INFO:      Connection "$edcb669c-c846-4186-9fd1-7f77d5a84518"
removed.

I hope I get closer to the problem.

Am Di., 1. Feb. 2022 um 20:57 Uhr schrieb Nick Couchman <vn...@apache.org>:

> On Mon, Jan 31, 2022 at 3:59 PM Julian S
> <ju...@googlemail.com.invalid> wrote:
>
>>   I created 2 VM Machines on Azure:
>>
>> 1. Windows 10 Machine
>> 2. Apache guacamole (Bitnami - the referred me to here, as they are
>> unable to help)
>>
>>
> That's interesting - as the project doesn't officially produce the Bitnami
> containers it would be difficult for us to support them any better than
> Bitnami. But we can certainly try!
>
>
>> It is possible for me to connect to the Win10 machine with the remote
>> desktop client from my home laptop.
>>
>> I configure the guacamole machine as following:
>> Protocoll: RDP
>> Hostname: corresponding public IP Adress of the Win Machine
>> Port: 3389
>> Username: xxx
>> Password: xxx
>> Securitymode: NLA (I tried every mode, none worked)
>> Ignore certificates: checked
>>
>> The output of the syslog is as following (last two login attempts) :
>>
>> Jan 30 20:15:15 Guacamole guacd[1075]: Creating new client for protocol
>> “rdp”
>> Jan 30 20:15:15 Guacamole guacd[1075]: Connection ID is
>> “$06f3719b-c767-4f01-abf0-4f7090b6ae51”
>> Jan 30 20:15:16 Guacamole guacd[3265]: Security mode: NLA
>> Jan 30 20:15:16 Guacamole guacd[3265]: Resize method: none
>> Jan 30 20:15:16 Guacamole guacd[3265]: User
>> “@4070429f-d148-4064-a5c4-5e257a6c8020” joined connection
>> “$06f3719b-c767-4f01-abf0-4f7090b6ae51” (1 users now present)
>> Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “base”
>> Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “de-de-qwertz”
>> Jan 30 20:15:16 Guacamole guacd[3265]: Connected to RDPDR 1.13 as client
>> 0x0003
>> Jan 30 20:15:16 Guacamole guacd[1075]: Connection
>> “$06f3719b-c767-4f01-abf0-4f7090b6ae51” removed.
>> Jan 30 20:15:22 Guacamole guacd[1075]: Creating new client for protocol
>> “rdp”
>> Jan 30 20:15:22 Guacamole guacd[1075]: Connection ID is
>> “$4e85c49d-31bc-44a1-a850-dbffc3b74790”
>> Jan 30 20:15:22 Guacamole guacd[3280]: Security mode: NLA
>> Jan 30 20:15:22 Guacamole guacd[3280]: Resize method: none
>> Jan 30 20:15:22 Guacamole guacd[3280]: User
>> “@31d76d82-35fc-45db-8013-b98f4607649e” joined connection
>> “$4e85c49d-31bc-44a1-a850-dbffc3b74790” (1 users now present)
>> Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “base”
>> Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “de-de-qwertz”
>> Jan 30 20:15:22 Guacamole guacd[3280]: Connected to RDPDR 1.13 as client
>> 0x0003
>> Jan 30 20:15:22 Guacamole guacd[1075]: Connection
>> “$4e85c49d-31bc-44a1-a850-dbffc3b74790” removed.
>>
>>
> You might want to start guacd in debug mode and see if it gives any more
> useful information. This can be done by started guacd with the "-L debug"
> flag, or changing the log level in the guacd.conf file.
>
>
> https://guacamole.apache.org/doc/gug/configuring-guacamole.html#configuring-guacd
>
> -Nick
>

Re: No RDP connection via Guacamole; Connection possible with Remote Desktop Client of Windows

Posted by Nick Couchman <vn...@apache.org>.
On Mon, Jan 31, 2022 at 3:59 PM Julian S
<ju...@googlemail.com.invalid> wrote:

>   I created 2 VM Machines on Azure:
>
> 1. Windows 10 Machine
> 2. Apache guacamole (Bitnami - the referred me to here, as they are unable
> to help)
>
>
That's interesting - as the project doesn't officially produce the Bitnami
containers it would be difficult for us to support them any better than
Bitnami. But we can certainly try!


> It is possible for me to connect to the Win10 machine with the remote
> desktop client from my home laptop.
>
> I configure the guacamole machine as following:
> Protocoll: RDP
> Hostname: corresponding public IP Adress of the Win Machine
> Port: 3389
> Username: xxx
> Password: xxx
> Securitymode: NLA (I tried every mode, none worked)
> Ignore certificates: checked
>
> The output of the syslog is as following (last two login attempts) :
>
> Jan 30 20:15:15 Guacamole guacd[1075]: Creating new client for protocol
> “rdp”
> Jan 30 20:15:15 Guacamole guacd[1075]: Connection ID is
> “$06f3719b-c767-4f01-abf0-4f7090b6ae51”
> Jan 30 20:15:16 Guacamole guacd[3265]: Security mode: NLA
> Jan 30 20:15:16 Guacamole guacd[3265]: Resize method: none
> Jan 30 20:15:16 Guacamole guacd[3265]: User
> “@4070429f-d148-4064-a5c4-5e257a6c8020” joined connection
> “$06f3719b-c767-4f01-abf0-4f7090b6ae51” (1 users now present)
> Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “base”
> Jan 30 20:15:16 Guacamole guacd[3265]: Loading keymap “de-de-qwertz”
> Jan 30 20:15:16 Guacamole guacd[3265]: Connected to RDPDR 1.13 as client
> 0x0003
> Jan 30 20:15:16 Guacamole guacd[1075]: Connection
> “$06f3719b-c767-4f01-abf0-4f7090b6ae51” removed.
> Jan 30 20:15:22 Guacamole guacd[1075]: Creating new client for protocol
> “rdp”
> Jan 30 20:15:22 Guacamole guacd[1075]: Connection ID is
> “$4e85c49d-31bc-44a1-a850-dbffc3b74790”
> Jan 30 20:15:22 Guacamole guacd[3280]: Security mode: NLA
> Jan 30 20:15:22 Guacamole guacd[3280]: Resize method: none
> Jan 30 20:15:22 Guacamole guacd[3280]: User
> “@31d76d82-35fc-45db-8013-b98f4607649e” joined connection
> “$4e85c49d-31bc-44a1-a850-dbffc3b74790” (1 users now present)
> Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “base”
> Jan 30 20:15:22 Guacamole guacd[3280]: Loading keymap “de-de-qwertz”
> Jan 30 20:15:22 Guacamole guacd[3280]: Connected to RDPDR 1.13 as client
> 0x0003
> Jan 30 20:15:22 Guacamole guacd[1075]: Connection
> “$4e85c49d-31bc-44a1-a850-dbffc3b74790” removed.
>
>
You might want to start guacd in debug mode and see if it gives any more
useful information. This can be done by started guacd with the "-L debug"
flag, or changing the log level in the guacd.conf file.

https://guacamole.apache.org/doc/gug/configuring-guacamole.html#configuring-guacd

-Nick