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Posted to user@syncope.apache.org by Mohit Agrawal <mo...@gmail.com> on 2017/03/09 07:04:56 UTC
Syncope getting stucked
Hi ,
We are seeing frequent syncope stuck (say after 2 days) in our testing.
When we try to use authenticate API ( /users/self ) , we are seeing
exception in the syncope logs. Could you please help us to identify what
could be issue ? I have attached syncope log with this email. I have
attached the logs.
Regards,
Mohit
Re: Syncope getting stucked
Posted by Andrea Patricelli <an...@apache.org>.
Ah ok, now is a bit clearer, thanks :)
If application starts is good, I suggested better hardware because 2GB
are, maybe, the lower bound for memory.
Abou t the exceptions, they are too generic, I cannot give you a precise
answer on what could be the reason of your problem.
Please check also other log files, especially core.log.
Moreover it could be also some environment issue (too many open files or
other machine configurations or features).
Best regards,
Andrea
Il 10/03/2017 10:40, Mohit Agrawal ha scritto:
> Hi ,
>
> Thanks for your reply
>
> Sorry for the confusion.
>
> We are using debian release of Syncope and for database, we have
> connected syncope to AWS' RDS postgreSQL DB.
>
> From the exception, it doesn't looks issue is because of shortage
> memory ( not getting exception when do alloc). Do you still feel it is
> because of memory limitation ?
>
>
> What is this below line indicates ?
>
> ERROR org.apache.syncope.client.console.widgets.AlertWidget -
> Unexpected error while checking for updated approval info
>
> and
>
> javax.ws.rs.ProcessingException: java.net.SocketTimeoutException:
> SocketTimeoutException invoking
> http://localhost:8080/syncope/rest/userworkflow/forms: Read timed out
>
> Thank you for your time
>
> Regards,
>
> Mohit
>
>
>
>
>
>
> On Fri, Mar 10, 2017 at 2:17 PM, Andrea Patricelli
> <andreapatricelli@apache.org <ma...@apache.org>> wrote:
>
> Hi Mohit,
>
>
> Il 10/03/2017 08:48, Mohit Agrawal ha scritto:
>> Hi Andrea ,
>>
>> Yes i have deployed it on single machine (just for testing our
>> application), i am using the standalone version on tomcat 9 . Yes
>> , after restart it works.
> How is it possible that you're using tomcat 9? The newest
> standalone (available at [1]) is a zipped file with embedded
> tomcat 8 (refer to [2]).
>>
>> Do you think , this issue is related to memory (no space) ?
>>
> It could be. If you can try with a larger size it could be better,
> for example 4GB (more important than CPU) and 2-4 cores. First of
> all because the default db used by the standalone distribution is
> an in-memory H2 instance. Like described here [3].
>>
>> our machine configuration is t2.medium in AWS (2 core, 2 GB RAM)
>> Syncope version : 2.0 (debian release)
>> We are limiting "soft limit" to 300 MB ( while configuring the
>> instance )
>>
>> We observed CPU and memory usage (reported by AWS) and it is 22
>> % memory and CPU is less than 2 %
>>
>> Thanks for your support.
>>
>> Regards,
>> Mohit
>>
>>
> Best regards,
> Andrea
>
> [1]
> http://www.apache.org/dyn/closer.lua/syncope/2.0.2/syncope-standalone-2.0.2-distribution.zip
> <http://www.apache.org/dyn/closer.lua/syncope/2.0.2/syncope-standalone-2.0.2-distribution.zip>
> [2]
> https://syncope.apache.org/docs/getting-started.html#standalone
> <https://syncope.apache.org/docs/getting-started.html#standalone>
> [3]
> https://syncope.apache.org/docs/getting-started.html#standalone-components
> <https://syncope.apache.org/docs/getting-started.html#standalone-components>
>
>>
>>
>>
>> On Thu, Mar 9, 2017 at 1:38 PM, Andrea Patricelli
>> <andreapatricelli@apache.org
>> <ma...@apache.org>> wrote:
>>
>> Hi Mohit,
>>
>> I guess that you have deployed the Syncope application on a
>> single machine. What version of Syncope are you using? On
>> which Application server? After a restart does it come back
>> to work?
>>
>> Are you sure that machine hardware is good enough to host a
>> Syncope application?
>>
>> Best regards,
>> Andrea
>>
>>
>> Il 09/03/2017 08:04, Mohit Agrawal ha scritto:
>>>
>>> Hi ,
>>>
>>>
>>> We are seeing frequent syncope stuck (say after 2 days) in
>>> our testing. When we try to use authenticate API (
>>> /users/self ) , we are seeing exception in the syncope logs.
>>> Could you please help us to identify what could be issue ?
>>> I have attached syncope log with this email. I have attached
>>> the logs.
>>>
>>>
>>> Regards,
>>>
>>>
>>> Mohit
>>
>> --
>> Andrea Patricelli
>>
>> Tirasa - Open Source Excellence
>> http://www.tirasa.net/
>>
>> Member at The Apache Software Foundation
>> Syncope
>>
>>
>
> --
> Andrea Patricelli
>
> Tirasa - Open Source Excellence
> http://www.tirasa.net/
>
> Member at The Apache Software Foundation
> Syncope
>
>
--
Andrea Patricelli
Tirasa - Open Source Excellence
http://www.tirasa.net/
Member at The Apache Software Foundation
Syncope
Re: Syncope getting stucked
Posted by Mohit Agrawal <mo...@gmail.com>.
Hi ,
Thanks for your reply
Sorry for the confusion.
We are using debian release of Syncope and for database, we have connected
syncope to AWS' RDS postgreSQL DB.
From the exception, it doesn't looks issue is because of shortage memory (
not getting exception when do alloc). Do you still feel it is because of
memory limitation ?
What is this below line indicates ?
ERROR org.apache.syncope.client.console.widgets.AlertWidget - Unexpected
error while checking for updated approval info
and
javax.ws.rs.ProcessingException: java.net.SocketTimeoutException:
SocketTimeoutException invoking
http://localhost:8080/syncope/rest/userworkflow/forms: Read timed out
Thank you for your time
Regards,
Mohit
On Fri, Mar 10, 2017 at 2:17 PM, Andrea Patricelli <
andreapatricelli@apache.org> wrote:
> Hi Mohit,
>
> Il 10/03/2017 08:48, Mohit Agrawal ha scritto:
>
> Hi Andrea ,
>
> Yes i have deployed it on single machine (just for testing our
> application), i am using the standalone version on tomcat 9 . Yes , after
> restart it works.
>
> How is it possible that you're using tomcat 9? The newest standalone
> (available at [1]) is a zipped file with embedded tomcat 8 (refer to [2]).
>
>
> Do you think , this issue is related to memory (no space) ?
>
> It could be. If you can try with a larger size it could be better, for
> example 4GB (more important than CPU) and 2-4 cores. First of all because
> the default db used by the standalone distribution is an in-memory H2
> instance. Like described here [3].
>
>
> our machine configuration is t2.medium in AWS (2 core, 2 GB RAM)
> Syncope version : 2.0 (debian release)
> We are limiting "soft limit" to 300 MB ( while configuring the instance )
>
> We observed CPU and memory usage (reported by AWS) and it is 22 % memory
> and CPU is less than 2 %
>
> Thanks for your support.
>
> Regards,
> Mohit
>
>
> Best regards,
> Andrea
>
> [1] http://www.apache.org/dyn/closer.lua/syncope/2.0.2/
> syncope-standalone-2.0.2-distribution.zip
> [2] https://syncope.apache.org/docs/getting-started.html#standalone
> [3] https://syncope.apache.org/docs/getting-started.html#
> standalone-components
>
>
>
>
> On Thu, Mar 9, 2017 at 1:38 PM, Andrea Patricelli <
> andreapatricelli@apache.org> wrote:
>
>> Hi Mohit,
>>
>> I guess that you have deployed the Syncope application on a single
>> machine. What version of Syncope are you using? On which Application
>> server? After a restart does it come back to work?
>>
>> Are you sure that machine hardware is good enough to host a Syncope
>> application?
>> Best regards,
>> Andrea
>>
>>
>> Il 09/03/2017 08:04, Mohit Agrawal ha scritto:
>>
>> Hi ,
>>
>>
>> We are seeing frequent syncope stuck (say after 2 days) in our testing.
>> When we try to use authenticate API ( /users/self ) , we are seeing
>> exception in the syncope logs. Could you please help us to identify what
>> could be issue ? I have attached syncope log with this email. I have
>> attached the logs.
>>
>>
>> Regards,
>>
>>
>> Mohit
>>
>>
>> --
>> Andrea Patricelli
>>
>> Tirasa - Open Source Excellencehttp://www.tirasa.net/
>>
>> Member at The Apache Software Foundation
>> Syncope
>>
>>
>
> --
> Andrea Patricelli
>
> Tirasa - Open Source Excellencehttp://www.tirasa.net/
>
> Member at The Apache Software Foundation
> Syncope
>
>
Re: Syncope getting stucked
Posted by Andrea Patricelli <an...@apache.org>.
Hi Mohit,
Il 10/03/2017 08:48, Mohit Agrawal ha scritto:
> Hi Andrea ,
>
> Yes i have deployed it on single machine (just for testing our
> application), i am using the standalone version on tomcat 9 . Yes ,
> after restart it works.
How is it possible that you're using tomcat 9? The newest standalone
(available at [1]) is a zipped file with embedded tomcat 8 (refer to [2]).
>
> Do you think , this issue is related to memory (no space) ?
>
It could be. If you can try with a larger size it could be better, for
example 4GB (more important than CPU) and 2-4 cores. First of all
because the default db used by the standalone distribution is an
in-memory H2 instance. Like described here [3].
>
> our machine configuration is t2.medium in AWS (2 core, 2 GB RAM)
> Syncope version : 2.0 (debian release)
> We are limiting "soft limit" to 300 MB ( while configuring the
> instance )
>
> We observed CPU and memory usage (reported by AWS) and it is 22 %
> memory and CPU is less than 2 %
>
> Thanks for your support.
>
> Regards,
> Mohit
>
>
Best regards,
Andrea
[1]
http://www.apache.org/dyn/closer.lua/syncope/2.0.2/syncope-standalone-2.0.2-distribution.zip
[2] https://syncope.apache.org/docs/getting-started.html#standalone
[3]
https://syncope.apache.org/docs/getting-started.html#standalone-components
>
>
>
> On Thu, Mar 9, 2017 at 1:38 PM, Andrea Patricelli
> <andreapatricelli@apache.org <ma...@apache.org>> wrote:
>
> Hi Mohit,
>
> I guess that you have deployed the Syncope application on a single
> machine. What version of Syncope are you using? On which
> Application server? After a restart does it come back to work?
>
> Are you sure that machine hardware is good enough to host a
> Syncope application?
>
> Best regards,
> Andrea
>
>
> Il 09/03/2017 08:04, Mohit Agrawal ha scritto:
>>
>> Hi ,
>>
>>
>> We are seeing frequent syncope stuck (say after 2 days) in our
>> testing. When we try to use authenticate API ( /users/self ) , we
>> are seeing exception in the syncope logs. Could you please help
>> us to identify what could be issue ? I have attached syncope log
>> with this email. I have attached the logs.
>>
>>
>> Regards,
>>
>>
>> Mohit
>
> --
> Andrea Patricelli
>
> Tirasa - Open Source Excellence
> http://www.tirasa.net/
>
> Member at The Apache Software Foundation
> Syncope
>
>
--
Andrea Patricelli
Tirasa - Open Source Excellence
http://www.tirasa.net/
Member at The Apache Software Foundation
Syncope
Re: Syncope getting stucked
Posted by Mohit Agrawal <mo...@gmail.com>.
Hi Andrea ,
Yes i have deployed it on single machine (just for testing our
application), i am using the standalone version on tomcat 9 . Yes , after
restart it works.
Do you think , this issue is related to memory (no space) ?
our machine configuration is t2.medium in AWS (2 core, 2 GB RAM)
Syncope version : 2.0 (debian release)
We are limiting "soft limit" to 300 MB ( while configuring the instance )
We observed CPU and memory usage (reported by AWS) and it is 22 % memory
and CPU is less than 2 %
Thanks for your support.
Regards,
Mohit
On Thu, Mar 9, 2017 at 1:38 PM, Andrea Patricelli <
andreapatricelli@apache.org> wrote:
> Hi Mohit,
>
> I guess that you have deployed the Syncope application on a single
> machine. What version of Syncope are you using? On which Application
> server? After a restart does it come back to work?
>
> Are you sure that machine hardware is good enough to host a Syncope
> application?
> Best regards,
> Andrea
>
>
> Il 09/03/2017 08:04, Mohit Agrawal ha scritto:
>
> Hi ,
>
>
> We are seeing frequent syncope stuck (say after 2 days) in our testing.
> When we try to use authenticate API ( /users/self ) , we are seeing
> exception in the syncope logs. Could you please help us to identify what
> could be issue ? I have attached syncope log with this email. I have
> attached the logs.
>
>
> Regards,
>
>
> Mohit
>
>
> --
> Andrea Patricelli
>
> Tirasa - Open Source Excellencehttp://www.tirasa.net/
>
> Member at The Apache Software Foundation
> Syncope
>
>
Re: Syncope getting stucked
Posted by Andrea Patricelli <an...@apache.org>.
Hi Mohit,
I guess that you have deployed the Syncope application on a single
machine. What version of Syncope are you using? On which Application
server? After a restart does it come back to work?
Are you sure that machine hardware is good enough to host a Syncope
application?
Best regards,
Andrea
Il 09/03/2017 08:04, Mohit Agrawal ha scritto:
>
> Hi ,
>
>
> We are seeing frequent syncope stuck (say after 2 days) in our
> testing. When we try to use authenticate API ( /users/self ) , we are
> seeing exception in the syncope logs. Could you please help us to
> identify what could be issue ? I have attached syncope log with this
> email. I have attached the logs.
>
>
> Regards,
>
>
> Mohit
--
Andrea Patricelli
Tirasa - Open Source Excellence
http://www.tirasa.net/
Member at The Apache Software Foundation
Syncope