Pootle OpenOffice Server manager

[Ahmad Alawsie <ah...@hotmail.com>]

Hi,

I am in contact with the Pootle team and in regards to bugs I have reported such as the “reviews” count not functioning, and so on, they have concluded that it could be down to the fact that I am using a different installation of Pootle. They have asked me to find out who the Pootle OpenOffice service manager is (the person who manages Pootle for OpenOffice), so they can discuss with them, as I have no control over the Pootle Service used by OpenOffice. Please get back to me soon, I would really appreciate that. The Pootle Gitter chat can be found at: https://gitter.im/translate/pootle and you can see that they have asked “OfficalAhmad” about who the service manager for Pootle on OpenOffice is, so they can discuss the bugs that I have raised. The reason to this is because they have concluded that the latest version of Pootle have fixed the bugs, but OpenOffice are using outdated version. Please get back to me soon.

Kind regards,

Ahmad A

Re: Pootle OpenOffice Server manager

[Andrea Pescetti <pe...@apache.org>]

On 10/02/2018 Ahmad Alawsie wrote:
> They have asked me to find out who the Pootle OpenOffice service manager is (the person who manages Pootle for OpenOffice)

Pootle works like all other services at the Apache Software Foundation. 
I will give you all details here (as opposed to continuing the other 
discussion) so that you have a complete picture, since I assume Pootle 
is the first ASF (Apache Software Foundation) infrastructure you use.

- The software itself is developed by the Pootle developers (the Github 
issue queue you posted to, and the Gitter support channels); we are just 
users.

- The installation is done and maintained by the Infrastructure Team of 
the Apache Software Foundation; they keep the software updated; when 
there are security reasons they update quickly, when there are not 
security reasons updates are less frequent. The Infrastructure Team is 
capable of managing the installation and does not need external help. 
Still, the team is very busy and it is normal that low-priority issues 
are kept in queue. Also, the answer you get from the Pootle developers 
is along the lines of "we did a lot of fixes recently" and not really to 
the point.

- Then there are the people like me and you; we are just users of the 
service. I do have administrative access to the installation, but still 
I cannot do a system upgrade.

In the end, this now depends on Infra. We are running version 2.5.1.3 
from 2015, as you can read at https://translate.apache.org/about/ - and 
as you can see at 
https://github.com/translate/pootle/releases?after=2.7.1 upgrading is a 
lot of work, since you have to go to 2.6.0 first and then upgrade again 
to 2.8.2. I've opened https://issues.apache.org/jira/browse/INFRA-16020 
as a low-priority task for Infra, but I'm not sure when they will have 
time for it.

> the latest version of Pootle have fixed the bugs, but OpenOffice are using outdated version.

It's not only OpenOffice. OpenOffice is one of the 100+ projects managed 
by the Apache Software Foundation. The Pootle installation is shared by 
all projects, so upgrading it needs a lot of coordination.

Regards,
   Andrea.

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