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Posted to user@bloodhound.apache.org by Ted <r6...@gmail.com> on 2015/02/07 00:17:20 UTC
bloodhound ticket.create is producing funny tickets
I've setup bloodhound (with sqllite) and the olemis-bloodhound-rpc plugin.
I've configured everything and I think my xmlrpc is "working". I can use
basic authentication and query "system.getAPIVersion" as well as
"ticket.getTicketFields".
Now I'm trying to call "ticket.create", I've successfully created a ticket
but the tickets don't show up properly on the web site, it shows up under
the "dashboard" but not under tickets. If I try to click on a ticket on the
web site it says the ticket is not found.
I noticed that the xmlrpc created tickets are missing a product, I suspect
that's causing a problem, but I can't find any documentation on how to add
a product to a ticket.
The code I'm using to create a ticket is as follows :
long time=System.currentTimeMillis();
ArrayList<Object> params=new ArrayList<>();
params.add("summary "+time);
params.add("description "+time);
HashMap attributes=new HashMap();
attributes.put("product", "DEF");
params.add(attributes);
Integer result = (Integer) client.execute("ticket.create", params);
Does anyone know how to set the product on ticket.create? has anyone else
gotten ticket creation working over xmlrpc?
--
Ted.
Re: bloodhound ticket.create is producing funny tickets
Posted by Ted <r6...@gmail.com>.
thanks it worked.
For reference to others searching, the url ended up being :
http://127.0.0.1:8080/main/products/DEF/login/xmlrpc
thanks.
On Sun, Feb 8, 2015 at 5:17 AM, Olemis Lang <ol...@gmail.com> wrote:
> Hi !
>
> On 2/6/15, Ted <r6...@gmail.com> wrote:
> > I've setup bloodhound (with sqllite) and the olemis-bloodhound-rpc
> plugin.
> >
> [...]
> >
> > I noticed that the xmlrpc created tickets are missing a product, I
> suspect
> > that's causing a problem, but I can't find any documentation on how to
> add
> > a product to a ticket.
> >
>
> I've seen this happening before .
>
> > The code I'm using to create a ticket is as follows :
> >
> > long time=System.currentTimeMillis();
> > ArrayList<Object> params=new ArrayList<>();
> > params.add("summary "+time);
> > params.add("description "+time);
> >
> > HashMap attributes=new HashMap();
> > attributes.put("product", "DEF");
> > params.add(attributes);
> >
> > Integer result = (Integer) client.execute("ticket.create",
> params);
> >
>
> I do not think this is an issue related to your code .
>
> > Does anyone know how to set the product on ticket.create? has anyone else
> > gotten ticket creation working over xmlrpc?
>
> Please consult the archive [1]_ for further clarification .
>
> .. [1]
> http://mail-archives.apache.org/mod_mbox/bloodhound-user/201401.mbox/%3C52CEF7D0.5090703@qwas.li%3E
>
> [...]
>
> --
> Regards,
>
> Olemis - @olemislc
>
> Apache(tm) Bloodhound contributor
> http://issues.apache.org/bloodhound
> http://blood-hound.net
>
> Blog ES: http://simelo-es.blogspot.com/
> Blog EN: http://simelo-en.blogspot.com/
>
> Featured article:
>
--
Ted.
Re: bloodhound ticket.create is producing funny tickets
Posted by Olemis Lang <ol...@gmail.com>.
Hi !
On 2/6/15, Ted <r6...@gmail.com> wrote:
> I've setup bloodhound (with sqllite) and the olemis-bloodhound-rpc plugin.
>
[...]
>
> I noticed that the xmlrpc created tickets are missing a product, I suspect
> that's causing a problem, but I can't find any documentation on how to add
> a product to a ticket.
>
I've seen this happening before .
> The code I'm using to create a ticket is as follows :
>
> long time=System.currentTimeMillis();
> ArrayList<Object> params=new ArrayList<>();
> params.add("summary "+time);
> params.add("description "+time);
>
> HashMap attributes=new HashMap();
> attributes.put("product", "DEF");
> params.add(attributes);
>
> Integer result = (Integer) client.execute("ticket.create", params);
>
I do not think this is an issue related to your code .
> Does anyone know how to set the product on ticket.create? has anyone else
> gotten ticket creation working over xmlrpc?
Please consult the archive [1]_ for further clarification .
.. [1] http://mail-archives.apache.org/mod_mbox/bloodhound-user/201401.mbox/%3C52CEF7D0.5090703@qwas.li%3E
[...]
--
Regards,
Olemis - @olemislc
Apache(tm) Bloodhound contributor
http://issues.apache.org/bloodhound
http://blood-hound.net
Blog ES: http://simelo-es.blogspot.com/
Blog EN: http://simelo-en.blogspot.com/
Featured article: