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Posted to infrastructure-dev@apache.org by Jérémy SEVELLEC <js...@gmail.com> on 2011/08/30 16:18:01 UTC
jira account
Hi,
I've lost my jira account password and the email address to reset no longer
exists.
Can someone help me to keep my username account? (by changing the mail in my
account for example or something like that)
Regards
--
Jérémy
Re: jira account
Posted by Jérémy SEVELLEC <js...@gmail.com>.
ok thanks for your response
Le 30 août 2011 17:07, Mark Thomas <ma...@apache.org> a écrit :
> On 30/08/2011 15:53, Jérémy SEVELLEC wrote:
> > How can i prove the ownership? I can give you my username account and my
> old
> > email address. It's the address of my old company.
>
> Sorry, not good enough. On a public Jira instance like the ASF's, anyone
> can access that information.
>
> If it is the account I think it is, it hasn't created any issues or been
> assigned any issues so creating a new account really is the simplest
> option.
>
> Mark
>
> > Le 30 août 2011 16:41, Mark Thomas <ma...@apache.org> a écrit :
> >
> >> On 30/08/2011 15:18, Jérémy SEVELLEC wrote:
> >>> Hi,
> >>>
> >>> I've lost my jira account password and the email address to reset no
> >> longer
> >>> exists.
> >>>
> >>> Can someone help me to keep my username account? (by changing the mail
> in
> >> my
> >>> account for example or something like that)
> >>
> >> Sorry, no. The infrastructure team does not just hand over control of
> >> accounts to anyone that asks for it. If you can't prove ownership of the
> >> account (e.g. by access to the associated e-mail) you will have to
> >> create a new account. If you can prove account ownership then we will
> >> happily change the associated e-mail so you can reset the password.
> >>
> >> Mark
> >>
> >
> >
> >
>
>
--
Jérémy
Re: jira account
Posted by Mark Thomas <ma...@apache.org>.
On 30/08/2011 15:53, Jérémy SEVELLEC wrote:
> How can i prove the ownership? I can give you my username account and my old
> email address. It's the address of my old company.
Sorry, not good enough. On a public Jira instance like the ASF's, anyone
can access that information.
If it is the account I think it is, it hasn't created any issues or been
assigned any issues so creating a new account really is the simplest option.
Mark
> Le 30 août 2011 16:41, Mark Thomas <ma...@apache.org> a écrit :
>
>> On 30/08/2011 15:18, Jérémy SEVELLEC wrote:
>>> Hi,
>>>
>>> I've lost my jira account password and the email address to reset no
>> longer
>>> exists.
>>>
>>> Can someone help me to keep my username account? (by changing the mail in
>> my
>>> account for example or something like that)
>>
>> Sorry, no. The infrastructure team does not just hand over control of
>> accounts to anyone that asks for it. If you can't prove ownership of the
>> account (e.g. by access to the associated e-mail) you will have to
>> create a new account. If you can prove account ownership then we will
>> happily change the associated e-mail so you can reset the password.
>>
>> Mark
>>
>
>
>
Re: jira account
Posted by Jérémy SEVELLEC <js...@gmail.com>.
How can i prove the ownership? I can give you my username account and my old
email address. It's the address of my old company.
Le 30 août 2011 16:41, Mark Thomas <ma...@apache.org> a écrit :
> On 30/08/2011 15:18, Jérémy SEVELLEC wrote:
> > Hi,
> >
> > I've lost my jira account password and the email address to reset no
> longer
> > exists.
> >
> > Can someone help me to keep my username account? (by changing the mail in
> my
> > account for example or something like that)
>
> Sorry, no. The infrastructure team does not just hand over control of
> accounts to anyone that asks for it. If you can't prove ownership of the
> account (e.g. by access to the associated e-mail) you will have to
> create a new account. If you can prove account ownership then we will
> happily change the associated e-mail so you can reset the password.
>
> Mark
>
--
Jérémy
Re: jira account
Posted by Mark Thomas <ma...@apache.org>.
On 30/08/2011 15:18, Jérémy SEVELLEC wrote:
> Hi,
>
> I've lost my jira account password and the email address to reset no longer
> exists.
>
> Can someone help me to keep my username account? (by changing the mail in my
> account for example or something like that)
Sorry, no. The infrastructure team does not just hand over control of
accounts to anyone that asks for it. If you can't prove ownership of the
account (e.g. by access to the associated e-mail) you will have to
create a new account. If you can prove account ownership then we will
happily change the associated e-mail so you can reset the password.
Mark