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Posted to users@openoffice.apache.org by Miles Maxted <mi...@gmail.com> on 2017/01/16 09:23:17 UTC

Problem with starting OO 4.1.3 and OO 4.1.4

G'day Users.

Late today OO 4.1.3 could not be started directly or by clicking documents
that use OO.

Attempting to update to 4.1.4 brought the notice attached below as the
installer started on its last step of installation.

OO 4.1.3 was then removed entirely as were the OO 4.1.4 installation files -
the Asus laptop using Vista was restarted, OO 4.1.4 re-downloaded and a
re-installation re-attempted.

Again, the final step of installion was interrupted by the same attached
message.

Any suggestion or help will be very welcome.

Help !

Miles.


116 Sunrise Avenue, Mairangi Bay, Auckland 0630, New Zealand.
++64-9-478-3138 for ph & fax;      ++64-21-296-3891 for cell & txt

Re: Problem with starting OO 4.1.3 and OO 4.1.4

Posted by Dave <no...@tasit.net>.
On 16.01.2017 10:23, Miles Maxted wrote:
> G'day Users.
> 
> Late today OO 4.1.3 could not be started directly or by clicking
> documents that use OO.
> 
> Attempting to update to 4.1.4 brought the notice attached below as the
> installer started on its last step of installation.
> 
> OO 4.1.3 was then removed entirely as were the OO 4.1.4 installation files -
> the Asus laptop using Vista was restarted, OO 4.1.4 re-downloaded and a
> re-installation re-attempted.
> 
> Again, the final step of installion was interrupted by the same attached
> message.
> 
> Any suggestion or help will be very welcome.
> 
> Help !
> 
> Miles.

Hi Miles,

The message tells you the problem is that the "Quickstarter" (the core
service of the software) is running in the background. The installer
cannot update a program that is still running.

Solution: Find the "Quickstarter" icon in the taskbar system tray, right
click on it and select "Exit" from the pop-up menu.

If the install still fails to complete, right click on a clear space in
the taskbar and select "Start Task Manager" from the pop-up menu. When
the "Task Manager" window opens click the "Processes" tab. Look for and
click anything with the name "soffice", then click and confirm with the
"End Process" button.

Hope this helps.

Dave
-- 
Please address any reply to the mailing list only. Any messages sent to
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never be read.

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Re: Problem with starting OO 4.1.3 and OO 4.1.4

Posted by Dave <no...@tasit.net>.
I overlooked the subject line of your message.

Where did you get version 4.1.4 ? The latest publicly available released
version is 4.1.3

If you obtained this 4.1.4 "thing" from anywhere other than
http://www.openoffice.org/download/index.html be very careful to ensure
that you are not installing a fake program with a malware payload.

Dave
-- 
Please address any reply to the mailing list only. Any messages sent to
this noreply@ address are automatically deleted from the server and will
never be read.





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Re: Problem with starting OO 4.1.3 and OO 4.1.4

Posted by nasrin khaksar <na...@gmail.com>.
hello.
if you installed openoffice by default and typical installation, you
can use the installer file again.
open the installer file, select modify and also uncheck the quick start.
hope that helps and God bless you!

On 1/18/17, Miles Maxted <mi...@gmail.com> wrote:
> Thanks for all the suggestions, folks...   What solved the situation in the
> end I am not sure,  but once I tried tidying up my hard drive with Norton
> another try at installation of OO 4.1.3 went like a dream.
>
> All the help is much appreciated.
>
> Miles
>
> 116 Sunrise Avenue, Mairangi Bay, Auckland 0630, New Zealand.
> ++64-9-478-3138 for ph & fax;      ++64-21-296-3891 for cell & txt
>
> On 16 January 2017 at 22:23, Miles Maxted <mi...@gmail.com> wrote:
>
>> G'day Users.
>>
>> Late today OO 4.1.3 could not be started directly or by clicking
>> documents
>> that use OO.
>>
>> Attempting to update to 4.1.4 brought the notice attached below as the
>> installer started on its last step of installation.
>>
>> OO 4.1.3 was then removed entirely as were the OO 4.1.4 installation
>> files
>> -
>> the Asus laptop using Vista was restarted, OO 4.1.4 re-downloaded and a
>> re-installation re-attempted.
>>
>> Again, the final step of installion was interrupted by the same attached
>> message.
>>
>> Any suggestion or help will be very welcome.
>>
>> Help !
>>
>> Miles.
>>
>>
>> 116 Sunrise Avenue, Mairangi Bay, Auckland 0630, New Zealand.
>> ++64-9-478-3138 <+64%209-478%203138> for ph & fax;      ++64-21-296-3891
>> <+64%2021%20296%203891> for cell & txt
>>
>


-- 
we have not sent you but as a mercy to the creation.
holy quran, chapter 21, verse 107.
in the very authentic narration is:
imam hosein is the beacon of light and the ark of salvation.
best website for studying islamic book in different languages
al-islam.org

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Re: Problem with starting OO 4.1.3 and OO 4.1.4

Posted by Miles Maxted <mi...@gmail.com>.
Thanks for all the suggestions, folks...   What solved the situation in the
end I am not sure,  but once I tried tidying up my hard drive with Norton
another try at installation of OO 4.1.3 went like a dream.

All the help is much appreciated.

Miles

116 Sunrise Avenue, Mairangi Bay, Auckland 0630, New Zealand.
++64-9-478-3138 for ph & fax;      ++64-21-296-3891 for cell & txt

On 16 January 2017 at 22:23, Miles Maxted <mi...@gmail.com> wrote:

> G'day Users.
>
> Late today OO 4.1.3 could not be started directly or by clicking documents
> that use OO.
>
> Attempting to update to 4.1.4 brought the notice attached below as the
> installer started on its last step of installation.
>
> OO 4.1.3 was then removed entirely as were the OO 4.1.4 installation files
> -
> the Asus laptop using Vista was restarted, OO 4.1.4 re-downloaded and a
> re-installation re-attempted.
>
> Again, the final step of installion was interrupted by the same attached
> message.
>
> Any suggestion or help will be very welcome.
>
> Help !
>
> Miles.
>
>
> 116 Sunrise Avenue, Mairangi Bay, Auckland 0630, New Zealand.
> ++64-9-478-3138 <+64%209-478%203138> for ph & fax;      ++64-21-296-3891
> <+64%2021%20296%203891> for cell & txt
>