Re: Write Program Crashing SOLVED

[Shenfeng Liu <li...@gmail.com>]

Jennifer,
  Thanks very much for your confirming of this issue!

- Shenfeng


2012/8/13 Jennifer Johns <je...@gmail.com>

> I have actually figured it out thanks to everyones ideas and thoughts…..I
> was trying to open the file from the apple mail program and it was indeed
> corrupted….i went online to my gmail account and tried to open it from the
> original email on the internet and it opened just fine….so I saved it into
> ODT format and it is working great! THANK YOU ALL
> On Aug 12, 2012, at 6:22 PM, Shenfeng Liu wrote:
>
> Jennifer,
>   If the crash happen only against a specific document (means the
> OpenOffice Writer on your mac can open other .doc documents with no
> problem), I wonder if it is possible for you to share the problematic file,
> so that we can analysis the root cause?
>   BTW, can I confirm which version of OpenOffice are you using?
>
> - Shenfeng
>
>
> 2012/8/13 Hagar Delest <ha...@laposte.net>
>
>> Hi,
>>
>> Try to reset your AOO user profile: http://user.services.**
>> openoffice.org/en/forum/**viewtopic.php?p=58403#p58403<http://user.services.openoffice.org/en/forum/viewtopic.php?p=58403#p58403>
>>
>> Hagar
>>
>>
>> Le 12/08/2012 15:39, Jennifer Johns a écrit :
>>
>>
>>  I have a ms word document saved in .doc format that i am trying to open
>>> on my macbook pro running os x 10.7.4 every time i try to open it with open
>>> office it crashes and won't work I tried the suggested fix of deleting the
>>> saved application state and reinstalling but it didn't fix the issue…..help
>>> please!
>>>
>>
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>
>