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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/04/07 07:40:33 UTC

DO NOT REPLY [Bug 119199] New: I can't open my documents with the new version OO 3.3

https://issues.apache.org/ooo/show_bug.cgi?id=119199

             Bug #: 119199
        Issue Type: DEFECT
           Summary: I can't open my documents with the new version OO 3.3
    Classification: Application
           Product: Installation
           Version: OOo 3.3 RC9
          Platform: PC
        OS/Version: Windows Vista
            Status: UNCONFIRMED
          Severity: critical
          Priority: P3
         Component: www
        AssignedTo: ooo-issues@incubator.apache.org
        ReportedBy: cadadiafiesta@yahoo.com


Hi.

I used before OO 2.0 and I instaled 3.3. But now, when I try to open my old
documents in Word or to open OO, I get the Registration Loop, then after I
press Finish, I don't get anything more, so I can't use my old documents, and
this is CRITICAL!!!

Can anybody help me, pleaaaase???????


thanks,

Luca.

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DO NOT REPLY [Bug 119199] I can't open my documents with the new version OO 3.3

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119199

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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DO NOT REPLY [Bug 119199] I can't open my documents with the new version OO 3.3

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119199

--- Comment #2 from Luca <ca...@yahoo.com> 2012-04-09 05:17:55 UTC ---
Hi, all!

Thank you very much for your prompt reply, all resolved!!! :) I've installed
the new version, but I had to stop my laptop, let it a few hours, and then
start again and all was working ok. Laptops, after a few hours of work, they
start to behave strangely...

Many thanks to all for your kindly support,

Luca.

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DO NOT REPLY [Bug 119199] I can't open my documents with the new version OO 3.3

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119199

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
          Component|www                         |ui
            Version|OOo 3.3 RC9                 |OOo 3.3
         Resolution|                            |INVALID
            Product|Installation                |framework

--- Comment #1 from Marcus <ma...@apache.org> 2012-04-07 09:44:28 UTC ---
I don't think that this is a typical bug report. It sounds more like a support
request. Furthermore, if you need help quick than I recommend to use our User
Forums. Here you can ask your questions and many, many people are there to
help. But please note, these are all volunteers. Nobody get paid for their work
in the forums.

http://user.services.openoffice.org/

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