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Posted to dev@spamassassin.apache.org by bu...@bugzilla.spamassassin.org on 2009/04/22 18:28:29 UTC

[Bug 6096] New: Spamc and spamd work. Mailboxes unchanged.

https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6096

           Summary: Spamc and spamd work. Mailboxes unchanged.
           Product: Spamassassin
           Version: 3.2.5
          Platform: Other
        OS/Version: Linux
            Status: NEW
          Severity: critical
          Priority: P1
         Component: spamc/spamd
        AssignedTo: dev@spamassassin.apache.org
        ReportedBy: neilperrins@favio.co.uk


Guys,

I used to be a constant user of Spamassassin. Then I had a problem with an
upgrade. It completely stopped the system working. I logged it here and it was
duly ignored.

So, like everyone else who gets to this situation, I scrapped my Linux box and
rebuild on a new version (in my case Fedora Core 10). 

Fedora Core 10 is magic. Spamassassin still doesn't work. I have spent
countless hours trying to find out why spamc works fine with "spamc -R < email"
or "formail -f -ds /usr/bin/spamc < <mailbox>" works fine or spamd is running
fine....but why my bloody email mailbox is totally unchanged !!!!

I have changed procmail, .procmail, .procmailrc, .forward, local.cf,
sendmail.mc, sendmail.cf, procmailrc. I have spent ages on the web searching
for things like "spamassassin runs but I still get spam".

Most of all, you web-site says nothing. No tests, no troubleshooting, just FAQs
that are irrelevant. How about a FAQ:

"Spamassassin is running fine. Why is my mailbox still full of crap? (No header
changes at all)"

or

"I can get spamc -R to find and score email, but the headers aren't changed on
the mailbox?"

or

If you can't do that, just put a simple script in a prominent place that uses
spamc to filter out the crap and I'll run the script out of cron.

If you hadn't gathered, I am VERY frustrated by this software and your
web-site's inability to show how to troubleshoot such an obvious area of
potential problems.
(I should add my mailboxes are in /var/mail, my users are in /home/ and
everything is straight out of the Fedora box. I'm a 10 year Linux user. So, if
it isn't working for me, how many others have this problem? People do not want
to join forums to do things like this...believe me.)


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[Bug 6096] Spamc and spamd work. Mailboxes unchanged.

Posted by bu...@bugzilla.spamassassin.org.
https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6096


Karsten Bräckelmann <gu...@rudersport.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal
             Status|NEW                         |RESOLVED
           Priority|P1                          |P5
         Resolution|                            |INVALID




--- Comment #1 from Karsten Bräckelmann <gu...@rudersport.de>  2009-04-22 11:00:42 PST ---
> I used to be a constant user of Spamassassin. Then I had a problem with an
> upgrade. It completely stopped the system working. I logged it here and it was
> duly ignored.

Bug 5484, obviously. Anyway, bug reports don't get ignored. It might happen,
though, that no developer got the spare time. We're volunteers.


> Fedora Core 10 is magic. Spamassassin still doesn't work. I have spent
> countless hours trying to find out why spamc works fine with "spamc -R < email"
> or "formail -f -ds /usr/bin/spamc < <mailbox>" works fine or spamd is running
> fine....but why my bloody email mailbox is totally unchanged !!!!

You neglected to mention how you actually try to integrate SA. But reading
this, an obvious comment is, that SA does not alter mailboxes...


> Most of all, you web-site says nothing. No tests, no troubleshooting, just FAQs
> that are irrelevant. How about a FAQ:
> 
> "Spamassassin is running fine. Why is my mailbox still full of crap? (No header
> changes at all)"

Probably cause that is not an FAQ...

Anyway, trying to be a little more helpful here, did you see the various hints,
howtos and ways how to integrate SA?
  http://wiki.apache.org/spamassassin/IntegratingSA


> If you can't do that, just put a simple script in a prominent place that uses
> spamc to filter out the crap and I'll run the script out of cron.

See... That's not how SA works. SA is designed to be integrated in your mail
processing chain. Not as an after-delivery mailbox-munging service.


> everything is straight out of the Fedora box. I'm a 10 year Linux user. So, if
> it isn't working for me, how many others have this problem? People do not want
> to join forums to do things like this...believe me.)

Bugzilla is not the proper place for rants like this, neither for support and
usage questions. Please direct questions to the mailing list.
  http://wiki.apache.org/spamassassin/MailingLists

People do not want to register with Bugzilla either. Yet, they do...


Closing RESOLVED INVALID. And please don't abuse Priority and Severity.


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[Bug 6096] Spamc and spamd work. Mailboxes unchanged.

Posted by bu...@bugzilla.spamassassin.org.
https://issues.apache.org/SpamAssassin/show_bug.cgi?id=6096





--- Comment #2 from Karsten Bräckelmann <gu...@rudersport.de>  2009-04-22 13:02:23 PST ---
*** Bug 6097 has been marked as a duplicate of this bug. ***


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