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Posted to issues@guacamole.apache.org by "Mike Jumper (Jira)" <ji...@apache.org> on 2021/04/02 00:31:00 UTC
[jira] [Updated] (GUACAMOLE-1283) Legacy RDP encryption may fail
with "ERRINFO_DECRYPT_FAILED"
[ https://issues.apache.org/jira/browse/GUACAMOLE-1283?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel ]
Mike Jumper updated GUACAMOLE-1283:
-----------------------------------
Component/s: (was: guacamole-server)
RDP
> Legacy RDP encryption may fail with "ERRINFO_DECRYPT_FAILED"
> ------------------------------------------------------------
>
> Key: GUACAMOLE-1283
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-1283
> Project: Guacamole
> Issue Type: Bug
> Components: RDP
> Affects Versions: 1.2.0
> Environment: guacd 1.2 running in Docker on RHEL 7 deployed in AWS
> Reporter: Shaun Tarves
> Assignee: Mike Jumper
> Priority: Minor
> Attachments: RemoteDesktop.txt, TerminalServices.txt
>
>
> We are experiencing semi-regular disconnects of the guacamole-server (guacd) while a user is interacting with a remote machine. Attached are the DEBUG-level logs, which we see every time we experience the disconnects. I'm not sure how to further debug this issue.
> {code}
> Feb 8 14:46:21 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Clipboard data received. Reporting availability of clipboard data to RDP server.
> Feb 8 14:46:24 ip-172-16-10-253 journal: guacd[84]: DEBUG:#011Clipboard data received. Reporting availability of clipboard data to RDP server.
> Feb 8 14:46:41 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Clipboard data received. Reporting availability of clipboard data to RDP server.
> Feb 8 14:47:13 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Clipboard data received. Reporting availability of clipboard data to RDP server.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Clipboard data received. Reporting availability of clipboard data to RDP server.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011ERRINFO_DECRYPT_FAILED (0x00001192):(a) Decryption using Standard RDP Security mechanisms (section 5.3.6) failed.
> Feb 8 14:47:22 ip-172-16-10-253 journal: (b) Session key creation using Standard RDP Security mechanisms (section 5.3.5) failed.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011BIO_read returned a system error 104: Connection reset by peer
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: ERROR:#011Connection closed.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Unloading device 0 (Remote Access Filesystem)
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011SVC "rdpdr" disconnected.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011SVC "rdpsnd" disconnected.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: INFO:#011Internal RDP client disconnected
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: INFO:#011User "@5dd34373-1e17-4091-9670-c00fc2d68684" disconnected (0 users remain)
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: INFO:#011Last user of connection "$60bea827-60a1-403b-84b8-3c7358f490ee" disconnected
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Requesting termination of client...
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[148]: DEBUG:#011Client terminated successfully.
> Feb 8 14:47:22 ip-172-16-10-253 journal: guacd[8]: INFO:#011Connection "$60bea827-60a1-403b-84b8-3c7358f490ee" removed.
> {code}
> Attached are the MS Event Logs for the `RemoteDesktop*` and `TerminalServices*` log sources
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