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Posted to dev@openoffice.apache.org by Dave Fisher <da...@comcast.net> on 2011/09/29 21:01:32 UTC

Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Hi Mark,

I suspect that the copy of this email to ooo-dev is caught in moderation. Since I am subscribed I'll forward this.

FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and migrated version of the bugzilla that Oracle hosts (which should now be read-only.)  It is not surprising that there are bugs.

Hopefully, Raphael or someone with deeper knowledge of BZ can solve this issue, or provide a workaround. All I can do is help by routing your issue.

Regards,
Dave

On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:

> After reactivating my account for the OpenOffice.org Bugzilla, I just tried adding a comment to an issue I raised on the OpenOffice.org Bugzilla:
>  https://issues.apache.org/ooo/show_bug.cgi?id=112686
> However, it gives an error:
>  "You tried to change the Ever confirmed field from 1  to 0  , but only a user with the required permissions may change that field. Please press Back and try again."
> 
> I am only entering text in the "Additional Comments" box before clicking "Save Changes". I am not changing any other fields, so no idea why it is claiming I am trying to change the "Ever confirmed" field. I cannot even see where that field is. Pressing Back and trying again does not help - it does the same thing. I also tried reloading the page in case I had changed something which wasn't reset just by going back.
> 
> Any ideas what might be going wrong? Do I need to do anything else after reactivating my account, before I can actually add to reports?
> 
> Thanks,
> Mark.
> -- 
> -----------------------------------------------------------------
> To unsubscribe send email to users-unsubscribe@openoffice.org
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> with Subject: help


Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Posted by Raphael Bircher <r....@gmx.ch>.
Am 30.09.11 00:57, schrieb Dave Fisher:
> Raphael,
>
> I think you will need to reply to the OP on users@openoffice.org as he is not subscribed to ooo-dev and his original email was bounced.
I added the users, the mail is in Moderation.
>
> Regards,
> Dave
>
> On Sep 29, 2011, at 2:07 PM, Raphael Bircher wrote:
>
>> Am 29.09.11 22:32, schrieb TJ Frazier:
>>> On 9/29/2011 15:51, Raphael Bircher wrote:
>>>> Am 29.09.11 21:01, schrieb Dave Fisher:
>>>>> Hi Mark,
>>>>>
>>>>> I suspect that the copy of this email to ooo-dev is caught in
>>>>> moderation. Since I am subscribed I'll forward this.
>>>>>
>>>>> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and
>>>>> migrated version of the bugzilla that Oracle hosts (which should now
>>>>> be read-only.) It is not surprising that there are bugs.
>>>>>
>>>>> Hopefully, Raphael or someone with deeper knowledge of BZ can solve
>>>>> this issue, or provide a workaround. All I can do is help by routing
>>>>> your issue.
>>>>>
>>>>> Regards,
>>>>> Dave
>>>>>
>>>>> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>>>>>
>>>>>> After reactivating my account for the OpenOffice.org Bugzilla, I just
>>>>>> tried adding a comment to an issue I raised on the OpenOffice.org
>>>>>> Bugzilla:
>>>>>> https://issues.apache.org/ooo/show_bug.cgi?id=112686
>>>>>> However, it gives an error:
>>>>>> "You tried to change the Ever confirmed field from 1 to 0 , but only
>>>>>> a user with the required permissions may change that field. Please
>>>>>> press Back and try again."
>>>>>>
>>>>>> I am only entering text in the "Additional Comments" box before
>>>>>> clicking "Save Changes". I am not changing any other fields, so no
>>>>>> idea why it is claiming I am trying to change the "Ever confirmed"
>>>>>> field. I cannot even see where that field is. Pressing Back and
>>>>>> trying again does not help - it does the same thing. I also tried
>>>>>> reloading the page in case I had changed something which wasn't reset
>>>>>> just by going back.
>>>>>>
>>>>>> Any ideas what might be going wrong? Do I need to do anything else
>>>>>> after reactivating my account, before I can actually add to reports?
>>>> This is maybe a problem from the migration IssuZilla to Kenai Bugzilla,
>>>> and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights
>>>> at the old Issuezilla?
>>>>
>>>> Anyway, it seems to be a permission problem. This can only solve a BZ
>>>> Admin. I heve no BZ Admin rights. And bevor we change this rights, we
>>>> schould discuss, how we will handle the BZ rights at Apache.
>>>>
>>>> Greetings Raphael
>>>>
>>>>
>>> Raphael,
>>>
>>> Generally speaking, BZ shows you what you can and can't modify; if you see the "Additional comments" box, you should have the right to use it. In short, this sounds to me like a bug.
>> You are right. But the strange thing is, I'm still able to edit this field.
>>
>>
>> -- 
>> My private Homepage: http://www.raphaelbircher.ch/
>


-- 
My private Homepage: http://www.raphaelbircher.ch/

Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Posted by Dave Fisher <da...@comcast.net>.
Raphael,

I think you will need to reply to the OP on users@openoffice.org as he is not subscribed to ooo-dev and his original email was bounced.

Regards,
Dave

On Sep 29, 2011, at 2:07 PM, Raphael Bircher wrote:

> Am 29.09.11 22:32, schrieb TJ Frazier:
>> On 9/29/2011 15:51, Raphael Bircher wrote:
>>> Am 29.09.11 21:01, schrieb Dave Fisher:
>>>> Hi Mark,
>>>> 
>>>> I suspect that the copy of this email to ooo-dev is caught in
>>>> moderation. Since I am subscribed I'll forward this.
>>>> 
>>>> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and
>>>> migrated version of the bugzilla that Oracle hosts (which should now
>>>> be read-only.) It is not surprising that there are bugs.
>>>> 
>>>> Hopefully, Raphael or someone with deeper knowledge of BZ can solve
>>>> this issue, or provide a workaround. All I can do is help by routing
>>>> your issue.
>>>> 
>>>> Regards,
>>>> Dave
>>>> 
>>>> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>>>> 
>>>>> After reactivating my account for the OpenOffice.org Bugzilla, I just
>>>>> tried adding a comment to an issue I raised on the OpenOffice.org
>>>>> Bugzilla:
>>>>> https://issues.apache.org/ooo/show_bug.cgi?id=112686
>>>>> However, it gives an error:
>>>>> "You tried to change the Ever confirmed field from 1 to 0 , but only
>>>>> a user with the required permissions may change that field. Please
>>>>> press Back and try again."
>>>>> 
>>>>> I am only entering text in the "Additional Comments" box before
>>>>> clicking "Save Changes". I am not changing any other fields, so no
>>>>> idea why it is claiming I am trying to change the "Ever confirmed"
>>>>> field. I cannot even see where that field is. Pressing Back and
>>>>> trying again does not help - it does the same thing. I also tried
>>>>> reloading the page in case I had changed something which wasn't reset
>>>>> just by going back.
>>>>> 
>>>>> Any ideas what might be going wrong? Do I need to do anything else
>>>>> after reactivating my account, before I can actually add to reports?
>>> This is maybe a problem from the migration IssuZilla to Kenai Bugzilla,
>>> and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights
>>> at the old Issuezilla?
>>> 
>>> Anyway, it seems to be a permission problem. This can only solve a BZ
>>> Admin. I heve no BZ Admin rights. And bevor we change this rights, we
>>> schould discuss, how we will handle the BZ rights at Apache.
>>> 
>>> Greetings Raphael
>>> 
>>> 
>> Raphael,
>> 
>> Generally speaking, BZ shows you what you can and can't modify; if you see the "Additional comments" box, you should have the right to use it. In short, this sounds to me like a bug.
> You are right. But the strange thing is, I'm still able to edit this field.
> 
> 
> -- 
> My private Homepage: http://www.raphaelbircher.ch/


Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Posted by Raphael Bircher <r....@gmx.ch>.
Am 29.09.11 22:32, schrieb TJ Frazier:
> On 9/29/2011 15:51, Raphael Bircher wrote:
>> Am 29.09.11 21:01, schrieb Dave Fisher:
>>> Hi Mark,
>>>
>>> I suspect that the copy of this email to ooo-dev is caught in
>>> moderation. Since I am subscribed I'll forward this.
>>>
>>> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and
>>> migrated version of the bugzilla that Oracle hosts (which should now
>>> be read-only.) It is not surprising that there are bugs.
>>>
>>> Hopefully, Raphael or someone with deeper knowledge of BZ can solve
>>> this issue, or provide a workaround. All I can do is help by routing
>>> your issue.
>>>
>>> Regards,
>>> Dave
>>>
>>> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>>>
>>>> After reactivating my account for the OpenOffice.org Bugzilla, I just
>>>> tried adding a comment to an issue I raised on the OpenOffice.org
>>>> Bugzilla:
>>>> https://issues.apache.org/ooo/show_bug.cgi?id=112686
>>>> However, it gives an error:
>>>> "You tried to change the Ever confirmed field from 1 to 0 , but only
>>>> a user with the required permissions may change that field. Please
>>>> press Back and try again."
>>>>
>>>> I am only entering text in the "Additional Comments" box before
>>>> clicking "Save Changes". I am not changing any other fields, so no
>>>> idea why it is claiming I am trying to change the "Ever confirmed"
>>>> field. I cannot even see where that field is. Pressing Back and
>>>> trying again does not help - it does the same thing. I also tried
>>>> reloading the page in case I had changed something which wasn't reset
>>>> just by going back.
>>>>
>>>> Any ideas what might be going wrong? Do I need to do anything else
>>>> after reactivating my account, before I can actually add to reports?
>> This is maybe a problem from the migration IssuZilla to Kenai Bugzilla,
>> and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights
>> at the old Issuezilla?
>>
>> Anyway, it seems to be a permission problem. This can only solve a BZ
>> Admin. I heve no BZ Admin rights. And bevor we change this rights, we
>> schould discuss, how we will handle the BZ rights at Apache.
>>
>> Greetings Raphael
>>
>>
> Raphael,
>
> Generally speaking, BZ shows you what you can and can't modify; if you 
> see the "Additional comments" box, you should have the right to use 
> it. In short, this sounds to me like a bug.
You are right. But the strange thing is, I'm still able to edit this field.


-- 
My private Homepage: http://www.raphaelbircher.ch/

Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Posted by TJ Frazier <tj...@cfl.rr.com>.
On 9/29/2011 15:51, Raphael Bircher wrote:
> Am 29.09.11 21:01, schrieb Dave Fisher:
>> Hi Mark,
>>
>> I suspect that the copy of this email to ooo-dev is caught in
>> moderation. Since I am subscribed I'll forward this.
>>
>> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and
>> migrated version of the bugzilla that Oracle hosts (which should now
>> be read-only.) It is not surprising that there are bugs.
>>
>> Hopefully, Raphael or someone with deeper knowledge of BZ can solve
>> this issue, or provide a workaround. All I can do is help by routing
>> your issue.
>>
>> Regards,
>> Dave
>>
>> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>>
>>> After reactivating my account for the OpenOffice.org Bugzilla, I just
>>> tried adding a comment to an issue I raised on the OpenOffice.org
>>> Bugzilla:
>>> https://issues.apache.org/ooo/show_bug.cgi?id=112686
>>> However, it gives an error:
>>> "You tried to change the Ever confirmed field from 1 to 0 , but only
>>> a user with the required permissions may change that field. Please
>>> press Back and try again."
>>>
>>> I am only entering text in the "Additional Comments" box before
>>> clicking "Save Changes". I am not changing any other fields, so no
>>> idea why it is claiming I am trying to change the "Ever confirmed"
>>> field. I cannot even see where that field is. Pressing Back and
>>> trying again does not help - it does the same thing. I also tried
>>> reloading the page in case I had changed something which wasn't reset
>>> just by going back.
>>>
>>> Any ideas what might be going wrong? Do I need to do anything else
>>> after reactivating my account, before I can actually add to reports?
> This is maybe a problem from the migration IssuZilla to Kenai Bugzilla,
> and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights
> at the old Issuezilla?
>
> Anyway, it seems to be a permission problem. This can only solve a BZ
> Admin. I heve no BZ Admin rights. And bevor we change this rights, we
> schould discuss, how we will handle the BZ rights at Apache.
>
> Greetings Raphael
>
>
Raphael,

Generally speaking, BZ shows you what you can and can't modify; if you 
see the "Additional comments" box, you should have the right to use it. 
In short, this sounds to me like a bug.

-- 
/tj/


Re: [users] Unable to add comment on OpenOffice.org Bugzilla

Posted by Raphael Bircher <r....@gmx.ch>.
Am 29.09.11 21:01, schrieb Dave Fisher:
> Hi Mark,
>
> I suspect that the copy of this email to ooo-dev is caught in moderation. Since I am subscribed I'll forward this.
>
> FWIW - the BZ instance at issues.apache.org/ooo is an upgraded and migrated version of the bugzilla that Oracle hosts (which should now be read-only.)  It is not surprising that there are bugs.
>
> Hopefully, Raphael or someone with deeper knowledge of BZ can solve this issue, or provide a workaround. All I can do is help by routing your issue.
>
> Regards,
> Dave
>
> On Sep 28, 2011, at 12:32 PM, Mark Bourne wrote:
>
>> After reactivating my account for the OpenOffice.org Bugzilla, I just tried adding a comment to an issue I raised on the OpenOffice.org Bugzilla:
>>   https://issues.apache.org/ooo/show_bug.cgi?id=112686
>> However, it gives an error:
>>   "You tried to change the Ever confirmed field from 1  to 0  , but only a user with the required permissions may change that field. Please press Back and try again."
>>
>> I am only entering text in the "Additional Comments" box before clicking "Save Changes". I am not changing any other fields, so no idea why it is claiming I am trying to change the "Ever confirmed" field. I cannot even see where that field is. Pressing Back and trying again does not help - it does the same thing. I also tried reloading the page in case I had changed something which wasn't reset just by going back.
>>
>> Any ideas what might be going wrong? Do I need to do anything else after reactivating my account, before I can actually add to reports?
This is maybe a problem from the migration IssuZilla to Kenai Bugzilla, 
and not from Kenai BZ to Apache BZ. Did, you have had CANCONFIRM-rights 
at the old Issuezilla?

Anyway, it seems to be a permission problem. This can only solve a BZ 
Admin. I heve no BZ Admin rights. And bevor we change this rights, we 
schould discuss, how we will handle the BZ rights at Apache.

Greetings Raphael


-- 
My private Homepage: http://www.raphaelbircher.ch/