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Posted to commits@ofbiz.apache.org by ho...@apache.org on 2021/05/18 15:15:55 UTC

[ofbiz-framework] branch trunk updated (edcaf9d -> a81d011)

This is an automated email from the ASF dual-hosted git repository.

holivier pushed a change to branch trunk
in repository https://gitbox.apache.org/repos/asf/ofbiz-framework.git.


    from edcaf9d  Improvement: label OrderAdjustmentType (OFBIZ-12234) (#295)
     new e5cab60  Documented: Order online Documentation and help (OFBIZ-12224)
     new d1d30be  Documented: Order online Documentation and help (OFBIZ-12224)
     new a81d011  Documented: Order online Documentation and help (OFBIZ-12224)

The 3 revisions listed above as "new" are entirely new to this
repository and will be described in separate emails.  The revisions
listed as "add" were already present in the repository and have only
been added to this reference.


Summary of changes:
 .../src/docs/asciidoc/_include/acc-payments.adoc   |   7 +
 .../_include/Help-order-bill-settings.adoc         |  27 +++
 .../asciidoc/_include/order-payment-diagrams.adoc  |  47 +++++
 .../{order_report.adoc => order-report.adoc}       |   0
 .../src/docs/asciidoc/_include/order-return.adoc   | 189 +++++++++++++++++++++
 .../_include/order-update-order-diagrams.adoc      |  40 +++++
 .../docs/asciidoc/images/order/billing-account.png | Bin 0 -> 26058 bytes
 .../src/docs/asciidoc/images/order/credit-card.png | Bin 0 -> 19337 bytes
 .../images/order/order-return-create_level3.png    | Bin 0 -> 53752 bytes
 .../images/order/order-return-update_level2.png    | Bin 0 -> 18488 bytes
 .../images/order/order-return-update_level3.png    | Bin 0 -> 47554 bytes
 .../asciidoc/images/order/payment-terms_level2.png | Bin 0 -> 14841 bytes
 .../asciidoc/images/order/update-order_level1.png  | Bin 0 -> 17180 bytes
 .../asciidoc/images/order/update-order_level3.png  | Bin 0 -> 73706 bytes
 applications/order/src/docs/asciidoc/order.adoc    |  12 +-
 .../order/widget/ordermgr/OrderReturnScreens.xml   |  10 +-
 .../product/src/docs/asciidoc/facility.adoc        |  15 ++
 .../product/widget/facility/FacilityScreens.xml    |   5 +-
 18 files changed, 347 insertions(+), 5 deletions(-)
 create mode 100644 applications/order/src/docs/asciidoc/_include/order-payment-diagrams.adoc
 rename applications/order/src/docs/asciidoc/_include/{order_report.adoc => order-report.adoc} (100%)
 create mode 100644 applications/order/src/docs/asciidoc/_include/order-return.adoc
 create mode 100644 applications/order/src/docs/asciidoc/_include/order-update-order-diagrams.adoc
 create mode 100644 applications/order/src/docs/asciidoc/images/order/billing-account.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/credit-card.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/order-return-create_level3.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/order-return-update_level2.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/order-return-update_level3.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/payment-terms_level2.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/update-order_level1.png
 create mode 100644 applications/order/src/docs/asciidoc/images/order/update-order_level3.png

[ofbiz-framework] 01/03: Documented: Order online Documentation and help (OFBIZ-12224)

Posted by ho...@apache.org.
This is an automated email from the ASF dual-hosted git repository.

holivier pushed a commit to branch trunk
in repository https://gitbox.apache.org/repos/asf/ofbiz-framework.git

commit e5cab600b20c9e41e5e1354845ca252b61c9463c
Author: holivier <ho...@apache.org>
AuthorDate: Tue May 11 17:44:14 2021 +0200

    Documented: Order online Documentation and help (OFBIZ-12224)
    
    In order - order documentation add
    
    * payment term diagram and help about order-bill-setting,
    * order update diagrams
    
    most of content and diagram is coming from wiki page
    https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview many thanks to Shivangi Tanwar
    
    and some complement from Order Management PDF from David Jones
---
 .../src/docs/asciidoc/_include/acc-payments.adoc   |   7 +++
 .../_include/Help-order-bill-settings.adoc         |  27 ++++++++++++
 .../asciidoc/_include/order-payment-diagrams.adoc  |  47 +++++++++++++++++++++
 .../_include/order-update-order-diagrams.adoc      |  40 ++++++++++++++++++
 .../docs/asciidoc/images/order/billing-account.png | Bin 0 -> 26058 bytes
 .../src/docs/asciidoc/images/order/credit-card.png | Bin 0 -> 19337 bytes
 .../asciidoc/images/order/payment-terms_level2.png | Bin 0 -> 14841 bytes
 .../asciidoc/images/order/update-order_level1.png  | Bin 0 -> 17180 bytes
 .../asciidoc/images/order/update-order_level3.png  | Bin 0 -> 73706 bytes
 applications/order/src/docs/asciidoc/order.adoc    |   8 ++++
 10 files changed, 129 insertions(+)

diff --git a/applications/accounting/src/docs/asciidoc/_include/acc-payments.adoc b/applications/accounting/src/docs/asciidoc/_include/acc-payments.adoc
index d610575..fc9bfd9 100644
--- a/applications/accounting/src/docs/asciidoc/_include/acc-payments.adoc
+++ b/applications/accounting/src/docs/asciidoc/_include/acc-payments.adoc
@@ -24,6 +24,13 @@ They can be incoming or outgoing.
 
 Incoming payments are normally from customers and outgoing ones to suppliers.
 
+the Payment screen contains a lot of information not normally at your fingertips. The screen for creating a Payment looks very
+similar to the View Payment screen: you have drop-down boxes for Payment Type, Payment Method Type, and Status.
+The other fields are asking for ID numbers which may be more difficult to obtain.
+
+For the above reasons, it is probably quicker and easier to click on the [Receive Payment] link from the View Order screen
+than to try to create a Payment from the Accounting Manager.
+
 == Payments management in User Interface
 include::HELP_findPayments.adoc[leveloffset=+2]
 
diff --git a/applications/order/src/docs/asciidoc/_include/Help-order-bill-settings.adoc b/applications/order/src/docs/asciidoc/_include/Help-order-bill-settings.adoc
index 7860417..a5b9053 100644
--- a/applications/order/src/docs/asciidoc/_include/Help-order-bill-settings.adoc
+++ b/applications/order/src/docs/asciidoc/_include/Help-order-bill-settings.adoc
@@ -20,11 +20,38 @@ under the License.
 
 If there are multiple "payment" term, it's the place to enter them. It's optional and you can enter as many as you want.
 
+Various payment terms in OFBiz are:
+
+* Financial
+* Payment Net Days
+* Late Fee (percent)
+* Penalty for Collection Agency
+* Non-compete etc.
+
 = Payment setting
+*Payment method*
 
 How will the customer pay ? Select the radio button to correspond with he payment method preferred by the customer. +
 Billing information is to completed when credit card or eft payments are not used.
 
+Various payment methods in OFBiz are:
+
+* Billing Account
+* Cash
+* Cash on Delivery
+* Certified Check
+* Company Account
+* Company Check
+* Credit Card
+* Electronic Fund Transfer
+* Financial Account
+* Gift Card
+* Gift Certificate
+* Money Order
+* Offline Payment
+* Paypal
+* Personal Check etc.
+
 = Additional Party Entry
 
 There may be reasons for associating another Party or Group with the order. For example, the person placing the order
diff --git a/applications/order/src/docs/asciidoc/_include/order-payment-diagrams.adoc b/applications/order/src/docs/asciidoc/_include/order-payment-diagrams.adoc
new file mode 100644
index 0000000..e3d6bfc
--- /dev/null
+++ b/applications/order/src/docs/asciidoc/_include/order-payment-diagrams.adoc
@@ -0,0 +1,47 @@
+////
+Licensed to the Apache Software Foundation (ASF) under one
+or more contributor license agreements.  See the NOTICE file
+distributed with this work for additional information
+regarding copyright ownership.  The ASF licenses this file
+to you under the Apache License, Version 2.0 (the
+"License"); you may not use this file except in compliance
+with the License.  You may obtain a copy of the License at
+
+http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing,
+software distributed under the License is distributed on an
+"AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+KIND, either express or implied.  See the License for the
+specific language governing permissions and limitations
+under the License.
+////
+= Payment Terms and Method
+
+Payment Terms are conditions agreed between business and customers for the payment of invoices.
+
+Selecting Payment Terms and Methods are key things in fulfillment of any order process.
+
+
+== Payment process diagram
+image:order/payment-terms_level2.png[Payment Terms and Methods]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+. <<Order Term,Select Payment Term>>
+. <<Payment setting, Select Payment Method>>
+
+== Payment Method diagram
+Depending on payment method process is not exactly the same.
+
+=== Credit Card
+image:order/credit-card.png[Payment Terms and Credit Card]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+=== Billing Account
+image:order/billing-account.png[Payment Terms and Billing Account]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+For information about Billing Account look at <<_billing_accounts, Accounting - Billing Accounts>>
diff --git a/applications/order/src/docs/asciidoc/_include/order-update-order-diagrams.adoc b/applications/order/src/docs/asciidoc/_include/order-update-order-diagrams.adoc
new file mode 100644
index 0000000..e9682e2
--- /dev/null
+++ b/applications/order/src/docs/asciidoc/_include/order-update-order-diagrams.adoc
@@ -0,0 +1,40 @@
+////
+Licensed to the Apache Software Foundation (ASF) under one
+or more contributor license agreements.  See the NOTICE file
+distributed with this work for additional information
+regarding copyright ownership.  The ASF licenses this file
+to you under the Apache License, Version 2.0 (the
+"License"); you may not use this file except in compliance
+with the License.  You may obtain a copy of the License at
+
+http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing,
+software distributed under the License is distributed on an
+"AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+KIND, either express or implied.  See the License for the
+specific language governing permissions and limitations
+under the License.
+////
+= Update Order
+
+A <<CSR>> can edit or update in order to make changes in it based on customer requests or can add notes for handling.
+
+
+== Overview update order process diagram
+image:order/update-order_level1.png[Update Order Overview]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+. <<Find Orders>> or <<List Orders>> or <<Orders of the day>>
+. <<Order View>>
+
+== Detail update order process diagram
+All informations on order are modified, but depending on order status or packing / shipping started.
+
+image:order/update-order_level3.png[Update Order Details]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+. <<Find Orders>> or <<List Orders>> or <<Orders of the day>>
+. <<Order View>>
\ No newline at end of file
diff --git a/applications/order/src/docs/asciidoc/images/order/billing-account.png b/applications/order/src/docs/asciidoc/images/order/billing-account.png
new file mode 100644
index 0000000..8a329be
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/billing-account.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/credit-card.png b/applications/order/src/docs/asciidoc/images/order/credit-card.png
new file mode 100644
index 0000000..609942b
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/credit-card.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/payment-terms_level2.png b/applications/order/src/docs/asciidoc/images/order/payment-terms_level2.png
new file mode 100644
index 0000000..26571bc
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/payment-terms_level2.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/update-order_level1.png b/applications/order/src/docs/asciidoc/images/order/update-order_level1.png
new file mode 100644
index 0000000..6784080
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/update-order_level1.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/update-order_level3.png b/applications/order/src/docs/asciidoc/images/order/update-order_level3.png
new file mode 100644
index 0000000..2861727
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/update-order_level3.png differ
diff --git a/applications/order/src/docs/asciidoc/order.adoc b/applications/order/src/docs/asciidoc/order.adoc
index a2c133a..b0b4050 100644
--- a/applications/order/src/docs/asciidoc/order.adoc
+++ b/applications/order/src/docs/asciidoc/order.adoc
@@ -53,6 +53,9 @@ Same is with billing and shipping information on the order, it tells the busines
 to be used for invoicing and which one for shipping. Having an effective order capturing process helps
 to engage your customers.
 
+The Accounting manager keeps track of financial charges, credit card processes, and receipts of payment.
+The link from the Order Manager to the Accounting Manager is the Invoice Number
+
 A customer always provide shipping method details to let the business know about his shipping preference
 to ship the order and in other ends, CSR always captures shipping method along with special instructions
 for delivery.
@@ -61,6 +64,11 @@ include::_include/order-create-order-diagrams.adoc[leveloffset=+2]
 
 include::_include/order-status-diagrams.adoc[leveloffset=+2]
 
+include::_include/order-update-order-diagrams.adoc[leveloffset=+2]
+
+include::_include/order-payment-diagrams.adoc[leveloffset=+2]
+
+
 == Orders management in UI
 Sales and Purchase management are done on the same screen, so depending on what you want, don't forget to select
 the correct Order Type.

[ofbiz-framework] 02/03: Documented: Order online Documentation and help (OFBIZ-12224)

Posted by ho...@apache.org.
This is an automated email from the ASF dual-hosted git repository.

holivier pushed a commit to branch trunk
in repository https://gitbox.apache.org/repos/asf/ofbiz-framework.git

commit d1d30be6583144558cbe7374a641ffb0af67bc50
Author: holivier <ho...@apache.org>
AuthorDate: Tue May 11 17:47:27 2021 +0200

    Documented: Order online Documentation and help (OFBIZ-12224)
    
    Add Return documentation, diagrams content is coming from wiki page
    https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview many thanks to Shivangi Tanwar
    
    some complement and help for UI from Order Management PDF from David Jones
---
 .../src/docs/asciidoc/_include/order_return.adoc   | 189 +++++++++++++++++++++
 .../images/order/order-return-create_level3.png    | Bin 0 -> 53752 bytes
 .../images/order/order-return-update_level2.png    | Bin 0 -> 18488 bytes
 .../images/order/order-return-update_level3.png    | Bin 0 -> 47554 bytes
 applications/order/src/docs/asciidoc/order.adoc    |   2 +-
 .../order/widget/ordermgr/OrderReturnScreens.xml   |  10 +-
 .../product/src/docs/asciidoc/facility.adoc        |  15 ++
 .../product/widget/facility/FacilityScreens.xml    |   5 +-
 8 files changed, 217 insertions(+), 4 deletions(-)

diff --git a/applications/order/src/docs/asciidoc/_include/order_return.adoc b/applications/order/src/docs/asciidoc/_include/order_return.adoc
new file mode 100644
index 0000000..6b05897
--- /dev/null
+++ b/applications/order/src/docs/asciidoc/_include/order_return.adoc
@@ -0,0 +1,189 @@
+////
+Licensed to the Apache Software Foundation (ASF) under one
+or more contributor license agreements.  See the NOTICE file
+distributed with this work for additional information
+regarding copyright ownership.  The ASF licenses this file
+to you under the Apache License, Version 2.0 (the
+"License"); you may not use this file except in compliance
+with the License.  You may obtain a copy of the License at
+
+http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing,
+software distributed under the License is distributed on an
+"AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY
+KIND, either express or implied.  See the License for the
+specific language governing permissions and limitations
+under the License.
+////
+= Returns
+
+== Return Process Overview
+Sales Return is merchandise returned back to the seller by a customer. Sales return is a common concept used in sales and
+purchase terminology. The main purpose of the sales return is to provide easy returns to the customers to maintain long
+relationships with them.
+
+While viewing an existing order, you can create a return from that order by clicking on the [Create Return]
+button (in Action section). That will take you to the quickreturn screen, from where
+you identify which item(s) the customers wants to return.
+
+A sales return can be created for one of the following Reasons:
+
+* Excess quantity shipped
+* Excess quantity ordered
+* Defective Goods
+* Goods shipped too late
+* Product specifications are incorrect
+* Wrong items shipped
+
+Sales Return types can be:
+
+* Store credit
+* Refund
+* Exchange
+* Store credit replacement
+
+When a product is returned, the process impacts many different components of your business. Consider:
+
+. Customer must coordinate the physical return of the item(s) with your company.
+   This is controlled by the document called the 'Return'.
+   Be sure the Customer encloses a copy of the Return with his package or at least includes the Return ID on the shipping label
+   and documents.
+. Your Facility needs to be alerted that the item(s) will be coming in from a source other than a regular supplier.
+. The value of the returned item(s) must be credited back to the Customer.
+. Taxes credited to taxing authorities must be reversed.
+. Costs for shipping, handling, perhaps re-shelving, must all be accounted for.
+. Possible replacement of the item must go through the entire Order Fulfillment chain.
+. The returned item(s) must be inspected with a determination made whether to:
+   .. place an item back into Inventory for re-sale; OR
+   .. repair/ re-furbish/ re-packag before return to Inventory; OR
+   .. return a defective product to YOUR supplier for credit or refund; OR
+   .. dispose of it with a loss write-off.
+. Adjustments must be made to Inventory, Sales Figures, perhaps to Sales Commissions, and other records within the company.
+
+As you scroll through the screens, try to envision how each of these areas are impacted within the Company.
+Realize that the Order Manager, Work Effort Manager, Accounting Manager, and Facility Manager are primary players.
+The Marketing Manager and perhaps the Manufacturing Manager might be involved if some adjustments are needed.
+
+Fortunately, the systems set up within Open For Business have automated much of this for you.
+However, by understanding the entire process, you can better stay alert for steps that might be needed as returns come back
+to your company.
+
+== Sales Return Diagrams
+=== Create Sales Return
+
+A customer requests for the return of the product. The reason for returning the merchandise can be defective goods,
+incorrect product specification, excess quantity shipped or wrong items shipped.
+The <<CSR>> accepts the return request and fills out the return details and creates a return with respect to the sales order.
+
+image:order/order-return-create_level3.png[Order Return Create Detail Diagram]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+=== Update Sales Return
+A user can request the CSR to update the return. The reason can be to add/remove items in previously created sales return
+or editing the returnable quantity. A CSR opts to put notes on the return related to communication or conclusion drawn on
+that return.
+
+==== Overview
+image:order/order-return-update_level2.png[Order Return Update Overview Diagram]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+==== Details
+image:order/order-return-update_level3.png[Order Return Update Detail Diagram]
+// diagram have been created with ofbiz.apache wiki
+//on page https://cwiki.apache.org/confluence/display/OFBIZ/Sales+Order+Management+Process+Overview
+
+== Sales Return management in UI
+=== Quick Return
+While viewing an existing order, you can create a return from that order by clicking on the [Create Return] button
+(actions section).That will take you to the quickreturn screen, from where you identify which item(s) the customers wants
+to return.
+
+Be clear about the reason and the quantity to be returned. Also be sure that the Return Price does not exceed how much
+the customer actually paid for the item. +
+Return Type is important because it is always to your advantage to have the purchase price applied as a credit towards
+another purchase rather than having to take money out of your business to pay a refund.
+
+When the information is correctly selected and entered, click the link[Return Selected Items] to create the Return. +
+Next screen show you Return Request creation successful, and you can directly [Accept Return]
+
+That also takes you to the Returns tab, Return Items sub-tab, discussed further below.
+
+Notice you can:
+
+* select All (check box)
+* choose *Return Qty*, just behind Order Qty +
+  Be sure this does not exceed the Order Qty. If that attempt ismade, have them return any surplus against another order
+  from where they probably obtained it.
+* *Return Price*, just behind Unit Price +
+  The Price at which the customer will be credited. This is a mandatory field (*). +
+  For example, if the customer received a promotional discount of 10% on a $100 item, you would not return $100
+  (the Unit Price) but only the discounted price of $90 which they originally paid for it.
+* *Return Reason* +
+  Select the best-stated reason for the return. Remember that Returns need to be approved. Some items may be sold with
+  a re-shelving fee, others may be close-outs with no returns authorized. +
+  If reason you want is not listed, Additional reasons can be programmed into the system as their need develops
+  (or just added by a administrator via webtools if it's only for better information). +
+  Why is a reason needed? This information is used when receiving the return to help decide whether to put the item back
+  into inventory,throw it out, schedule it for repairs, etc. +
+  Choices in the drop-down box might include:
+  ** Defective Item
+  ** Did Not Want Item
+  ** Miss-Shipped Item
+  ** Digital Fulfillment Failed
+* *Return Type* +
+  This establishes how the financial aspects of the return will be handled.
+  Choices in the drop-down box might include:
+  ** Store Credit
+  ** Refund
+  ** Replacement
+  ** Cross-Ship Replacement
+* *Item Status* +
+  What is the current status of the Item? +
+  The status could be one of the following:
+  ** ---, the item status is unknown
+  ** On Order, the item was not yet shipped but is no longer wanted
+  ** Available, the item is in your facility
+  ** Promised,  the item is committed to fulfilling another order
+  ** Delivered, the item is on its way to the Customer now wanting to return it
+  ** Being Transferred, the item is being moved from one location or section to another
+  ** Being Transferred (Promised),  the item is being moved AND it has already been committed to fulfilling another order
+  ** Returned, the item has physically been sent back from the customer to your facilities
+  ** Defective, whatever the location or other status may be, the item itself is considered defective
+     and should not be promised to fulfill another order.
+* *Select a ship from address* +
+  Click on the radio button corresponding with the address from which the items will be returned.
+  This will generally match the ship-to address for the original Sales Order.
+
+=== Find Return
+In the status field, You can select multiple values.
+
+=== Create Return
+If you are not starting from View Order Screen, you can initiate the creation of a new Return from dedicate screen.
+
+_First screen_ is for the header informations
+
+The Return process involves a coordinated effort with Facilities, Accounting, and the Order managers.
+The tab [Receive Return] is not visible on this screen until the Return has been Accepted.
+That tab actually takes you into the Facilities Manager for further processing of the Return.
+
+*Return ID* This is a number assigned by the system when the Return is first requested.
+
+Field *Needs Inventory Receive*: or Auto-Receive means that the item is already here and that when the Return is Accepted,
+it will be processed as an Auto Receive rather than through the normal steps in the facility.
+
+_Second screen, tabs_ is for the return Items
+
+It's not possible to add manually items, you should choose in the drop box Order Id on bottom to load directly Items
+from an existing order. +
+After loading items from an order, select the one you want to add them to this return.
+
+For more details on field, look at <<Quick Return>>.
+
+After loading items, update Status to accepted under Return Header, you now have a new link button [Receive Return].
+When you click on that, you are taken to the Facility Manager > Facilities tab > <<Receive Return>> sub-tab.
+
+
+
diff --git a/applications/order/src/docs/asciidoc/images/order/order-return-create_level3.png b/applications/order/src/docs/asciidoc/images/order/order-return-create_level3.png
new file mode 100644
index 0000000..e7b22aa
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/order-return-create_level3.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/order-return-update_level2.png b/applications/order/src/docs/asciidoc/images/order/order-return-update_level2.png
new file mode 100644
index 0000000..16d9138
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/order-return-update_level2.png differ
diff --git a/applications/order/src/docs/asciidoc/images/order/order-return-update_level3.png b/applications/order/src/docs/asciidoc/images/order/order-return-update_level3.png
new file mode 100644
index 0000000..e1ad0be
Binary files /dev/null and b/applications/order/src/docs/asciidoc/images/order/order-return-update_level3.png differ
diff --git a/applications/order/src/docs/asciidoc/order.adoc b/applications/order/src/docs/asciidoc/order.adoc
index b0b4050..7e5a782 100644
--- a/applications/order/src/docs/asciidoc/order.adoc
+++ b/applications/order/src/docs/asciidoc/order.adoc
@@ -177,7 +177,7 @@ include::_include/order_report.adoc[leveloffset=+1]
 
 == Quotes
 
-== Returns
+include::_include/order_return.adoc[leveloffset=+1]
 
 == Requirements
 
diff --git a/applications/order/widget/ordermgr/OrderReturnScreens.xml b/applications/order/widget/ordermgr/OrderReturnScreens.xml
index f83d7e0..43ac6e4 100644
--- a/applications/order/widget/ordermgr/OrderReturnScreens.xml
+++ b/applications/order/widget/ordermgr/OrderReturnScreens.xml
@@ -20,6 +20,9 @@ under the License.
 <screens xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://ofbiz.apache.org/Widget-Screen" xsi:schemaLocation="http://ofbiz.apache.org/Widget-Screen http://ofbiz.apache.org/dtds/widget-screen.xsd">
     <screen name="CommonOrderReturnDecorator">
         <section>
+            <actions>
+                <set field="helpAnchor" from-field="helpAnchor" default-value="_returns"/>
+            </actions>
             <widgets>
                 <decorator-screen name="main-decorator" location="${parameters.mainDecoratorLocation}">
                     <decorator-section name="body">
@@ -43,6 +46,7 @@ under the License.
             <actions>
                 <set field="titleProperty" value="PageTitleFindReturn"/>
                 <set field="headerItem" value="return"/>
+                <set field="helpAnchor" value="_find_return"/>
                 <set field="viewIndex" from-field="parameters.VIEW_INDEX" type="Integer"/>
                 <set field="viewSizeDefaultValue" value="${groovy: modelTheme.getDefaultViewSize()}" type="Integer"/>
                 <set field="viewSize" from-field="parameters.VIEW_SIZE" type="Integer" default-value="${viewSizeDefaultValue}"/>
@@ -75,6 +79,7 @@ under the License.
             <actions>
                 <set field="titleProperty" value="PageTitleFindQuickReturn"/>
                 <set field="headerItem" value="return"/>
+                <set field="helpAnchor" value="_quick_return"/>
                 <script location="component://order/groovyScripts/return/QuickReturn.groovy"/>
             </actions>
             <widgets>
@@ -96,6 +101,7 @@ under the License.
                 <set field="titleProperty" value="PageTitleReturnHeader"/>
                 <set field="headerItem" value="return"/>
                 <set field="tabButtonItem" value="OrderReturnHeader"/>
+                <set field="helpAnchor" value="_create_return"/>
                 <set field="layoutSettings.javaScripts[+0]" value="/ordermgr-js/return.js" global="true"/>
                 <property-to-field field="defaultCurrencyUomId" resource="general" property="currency.uom.id.default" default="USD"/>
                 <script location="component://order/groovyScripts/return/ReturnHeader.groovy"/>
@@ -120,6 +126,7 @@ under the License.
             <actions>
                 <set field="titleProperty" value="PageTitleReturnList"/>
                 <set field="headerItem" value="return"/>
+                <set field="helpAnchor" value="_find_return"/>
                 <entity-condition entity-name="ReturnHeader" list="returnList"/>
             </actions>
             <widgets>
@@ -141,6 +148,7 @@ under the License.
                 <set field="titleProperty" value="PageTitleReturnItems"/>
                 <set field="headerItem" value="return"/>
                 <set field="tabButtonItem" value="OrderReturnItems"/>
+                <set field="helpAnchor" value="_create_return"/>
                 <script location="component://order/groovyScripts/return/ReturnItems.groovy"/>
             </actions>
             <widgets>
@@ -213,7 +221,7 @@ under the License.
             </widgets>
         </section>
     </screen>
-    
+
     <screen name="ReturnTypeHistory">
         <section>
             <actions>
diff --git a/applications/product/src/docs/asciidoc/facility.adoc b/applications/product/src/docs/asciidoc/facility.adoc
index 58147fa..3851742 100644
--- a/applications/product/src/docs/asciidoc/facility.adoc
+++ b/applications/product/src/docs/asciidoc/facility.adoc
@@ -31,6 +31,21 @@ All operations relating to stock:
 * physical inventory
 * ...
 
+== Facility management in UI
+
+=== Receive Return
+For details about Sale Return look at <<Return Process Overview>>
+
+IMPORTANT: What the customer needs from you at this point are three pieces of information to include on the _outside_ of
+the package he is returning:
+
+. His original *OrderNumber*.
+. This *Return Number* (shown in the screen after the words 'Receive Return'and highlighted inside the link box).
+. The exact *Return Address* where you want him to return the item(s). +
+  That may be different from the address shown on the package he received.
+
+They should keep this information available for themselves in case they need to call back to check on the status of their return.
+
 [glossary]
 == Facility Glossary
 
diff --git a/applications/product/widget/facility/FacilityScreens.xml b/applications/product/widget/facility/FacilityScreens.xml
index f9b3cd0..0f9be7f 100644
--- a/applications/product/widget/facility/FacilityScreens.xml
+++ b/applications/product/widget/facility/FacilityScreens.xml
@@ -809,7 +809,7 @@ under the License.
             <actions>
                 <set field="tabButtonItem" value="ViewContactMechs"/>
                 <script location="component://product/groovyScripts/facility/facility/EditContactMech.groovy"/>
-                
+
                 <set field="dependentForm" value="editcontactmechform"/>
                 <set field="paramKey" value="countryGeoId"/>
                 <set field="mainId" value="countryGeoId"/>
@@ -1040,7 +1040,7 @@ under the License.
                 <entity-one entity-name="Facility" value-field="facility"/>
                 <property-map resource="ProductUiLabels" map-name="uiLabelMap"/>
                 <set field="title" from-field="uiLabelMap.PageTitleTransferInventoryItem"/>
-                
+
                 <entity-one entity-name="InventoryItem" value-field="inventoryItem"/>
                 <entity-one entity-name="InventoryItemType" value-field="inventoryItemType">
                     <field-map field-name="inventoryItemTypeId" value="${inventoryItem.inventoryItemTypeId}"/>
@@ -1114,6 +1114,7 @@ under the License.
                 <set field="titleProperty" value="ProductReceiveReturn"/>
                 <set field="headerItem" value="facility"/>
                 <set field="tabButtonItem" value="ReceiveReturn"/>
+                <set field="helpAnchor" value="_receive_return"/>
 
                 <script location="component://product/groovyScripts/facility/returns/ReceiveReturn.groovy"/>
             </actions>

[ofbiz-framework] 03/03: Documented: Order online Documentation and help (OFBIZ-12224)

Posted by ho...@apache.org.
This is an automated email from the ASF dual-hosted git repository.

holivier pushed a commit to branch trunk
in repository https://gitbox.apache.org/repos/asf/ofbiz-framework.git

commit a81d0111c13a463ce5cbcef032eb8dd964ca3a2b
Author: holivier <ho...@apache.org>
AuthorDate: Tue May 18 11:59:51 2021 +0200

    Documented: Order online Documentation and help (OFBIZ-12224)
    
    just rename two adoc files, change from _ to -
---
 .../docs/asciidoc/_include/{order_report.adoc => order-report.adoc}   | 0
 .../docs/asciidoc/_include/{order_return.adoc => order-return.adoc}   | 0
 applications/order/src/docs/asciidoc/order.adoc                       | 4 ++--
 3 files changed, 2 insertions(+), 2 deletions(-)

diff --git a/applications/order/src/docs/asciidoc/_include/order_report.adoc b/applications/order/src/docs/asciidoc/_include/order-report.adoc
similarity index 100%
rename from applications/order/src/docs/asciidoc/_include/order_report.adoc
rename to applications/order/src/docs/asciidoc/_include/order-report.adoc
diff --git a/applications/order/src/docs/asciidoc/_include/order_return.adoc b/applications/order/src/docs/asciidoc/_include/order-return.adoc
similarity index 100%
rename from applications/order/src/docs/asciidoc/_include/order_return.adoc
rename to applications/order/src/docs/asciidoc/_include/order-return.adoc
diff --git a/applications/order/src/docs/asciidoc/order.adoc b/applications/order/src/docs/asciidoc/order.adoc
index 7e5a782..dd590cb 100644
--- a/applications/order/src/docs/asciidoc/order.adoc
+++ b/applications/order/src/docs/asciidoc/order.adoc
@@ -171,13 +171,13 @@ and have a look at <<Create Order Diagrams>>
 include::_include/order-ecommerce-entry-path.adoc[leveloffset=+3]
 
 
-include::_include/order_report.adoc[leveloffset=+1]
+include::_include/order-report.adoc[leveloffset=+1]
 
 == Requests
 
 == Quotes
 
-include::_include/order_return.adoc[leveloffset=+1]
+include::_include/order-return.adoc[leveloffset=+1]
 
 == Requirements