Conferences with audio/video cuts and delay

[André Proto <an...@gmail.com>]

Dears,

A strange problem with videoconference has been happened few weeks ago.
After few minutes of videoconference, the audio and video of participants
start to have little cuts frequently and a delay between them happens
(delay of 10 seconds or more). If we have more participants, the problems
occurs faster.

I thought the problem was the new version of OM (3.0.6), but a downgrade to
version 3.0.4 didn't resolve it. So I suspected that could be:

- A Server problem (I discarded this option because I tested a better
server and the issue persisted);
- The internet connection of server (maybe, bus the tests of speed and
jitter are ok).
- The version of Flash upgraded recently (18,0,0,209) on machine clients
(same clients related the Chrome browser / Flash has increased the consumes
of memory each minute).

Has anyone had the same problem?

Server used:
Processor Core i3 2.14GHz (4 cores)
6GB RAM
500GB HD
Ubuntu 14.04 LTS
Openmeetings 3.0.6
Internet Connection: 100Mbps download and 50Mpbs upload.

Our conferences are used to have 7 participants.

Regards,

André Proto

Re: Conferences with audio/video cuts and delay

[André Proto <an...@gmail.com>]

Maxim,

Thank you for your fast answer. I'll try to get these information.

I'll try to test a conference in demo server too (
http://om.alteametasoft.com:5080/openmeetings)

Regards,

André Proto



On Mon, Jul 27, 2015 at 1:00 AM, Maxim Solodovnik <so...@gmail.com>
wrote:

> can you check the amount of bandwidth utilized during videoconference? (on
> client observing cuts and on server)
> this definitely looks like network issues
>
> On Mon, Jul 27, 2015 at 9:57 AM, André Proto <an...@gmail.com>
> wrote:
>
>> Dears,
>>
>> A strange problem with videoconference has been happened few weeks ago.
>> After few minutes of videoconference, the audio and video of participants
>> start to have little cuts frequently and a delay between them happens
>> (delay of 10 seconds or more). If we have more participants, the problems
>> occurs faster.
>>
>> I thought the problem was the new version of OM (3.0.6), but a downgrade
>> to version 3.0.4 didn't resolve it. So I suspected that could be:
>>
>> - A Server problem (I discarded this option because I tested a better
>> server and the issue persisted);
>> - The internet connection of server (maybe, bus the tests of speed and
>> jitter are ok).
>> - The version of Flash upgraded recently (18,0,0,209) on machine clients
>> (same clients related the Chrome browser / Flash has increased the consumes
>> of memory each minute).
>>
>> Has anyone had the same problem?
>>
>> Server used:
>> Processor Core i3 2.14GHz (4 cores)
>> 6GB RAM
>> 500GB HD
>> Ubuntu 14.04 LTS
>> Openmeetings 3.0.6
>> Internet Connection: 100Mbps download and 50Mpbs upload.
>>
>> Our conferences are used to have 7 participants.
>>
>> Regards,
>>
>> André Proto
>>
>
>
>
> --
> WBR
> Maxim aka solomax
>

Re: Conferences with audio/video cuts and delay

[Maxim Solodovnik <so...@gmail.com>]

can you check the amount of bandwidth utilized during videoconference? (on
client observing cuts and on server)
this definitely looks like network issues

On Mon, Jul 27, 2015 at 9:57 AM, André Proto <an...@gmail.com> wrote:

> Dears,
>
> A strange problem with videoconference has been happened few weeks ago.
> After few minutes of videoconference, the audio and video of participants
> start to have little cuts frequently and a delay between them happens
> (delay of 10 seconds or more). If we have more participants, the problems
> occurs faster.
>
> I thought the problem was the new version of OM (3.0.6), but a downgrade
> to version 3.0.4 didn't resolve it. So I suspected that could be:
>
> - A Server problem (I discarded this option because I tested a better
> server and the issue persisted);
> - The internet connection of server (maybe, bus the tests of speed and
> jitter are ok).
> - The version of Flash upgraded recently (18,0,0,209) on machine clients
> (same clients related the Chrome browser / Flash has increased the consumes
> of memory each minute).
>
> Has anyone had the same problem?
>
> Server used:
> Processor Core i3 2.14GHz (4 cores)
> 6GB RAM
> 500GB HD
> Ubuntu 14.04 LTS
> Openmeetings 3.0.6
> Internet Connection: 100Mbps download and 50Mpbs upload.
>
> Our conferences are used to have 7 participants.
>
> Regards,
>
> André Proto
>



-- 
WBR
Maxim aka solomax