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Posted to notifications@superset.apache.org by GitBox <gi...@apache.org> on 2020/02/25 13:22:53 UTC
[GitHub] [incubator-superset] SyamprasadNakka opened a new issue #9200:
Superset - 500 Internal Server Error
SyamprasadNakka opened a new issue #9200: Superset - 500 Internal Server Error
URL: https://github.com/apache/incubator-superset/issues/9200
Hello,
We have installed Superset=0.33.010402 and running superset with Gunicorn server by enabling the log-level in debug mode.
We have given demo to our customer without any report development (just ran few reports), but ran into 500 Internal Server Error.
We have analyzed the logs and couldn't found any information on server down, after few minutes we were able to access the superset application without any restart.
**Log Info:**
[**2020-02-20 12:21:03 -0500**] [43008] [DEBUG] **GET /sliceemailscheduleview/list/**
[2020-02-20 12:21:03 -0500] [19195] [DEBUG] Error processing SSL request.
[2020-02-20 12:21:03 -0500] [19195] [DEBUG] Invalid request from ip=127.0.0.1: [SSL: SSL_HANDSHAKE_FAILURE] ssl handshake failure (_ssl.c:2488)
[**2020-02-20 13:13:04 -0500**] [19191] [DEBUG] **GET /superset/welcome**
[2020-02-20 13:13:05 -0500] [31855] [DEBUG] Error processing SSL request.
[2020-02-20 13:13:05 -0500] [31855] [DEBUG] Invalid request from ip=127.0.0.2: [SSL: SSL_HANDSHAKE_FAILURE] ssl
Is there a way that we can find the issue details when the application was not accessible?
### Expected results
If something went wrong to the application it should write to logs with all the crash/issue details.
### Actual results
Didn't find any information in logs if something happened to the application.
#### How to reproduce the bug
Issue was not reproducible every time.
### Environment
(please complete the following information):
- superset version: `0.33.010402`
- python version: `python3.7.3`
- Linux OS: `Redhat 7`
### Checklist
Make sure these boxes are checked before submitting your issue - thank you!
- [x] I have checked the superset logs for python stacktraces and included it here as text if there are any.
- [] I have reproduced the issue with at least the latest released version of superset.
- [x] I have checked the issue tracker for the same issue and I haven't found one similar.
As we are planning to go-live this week, it would be great if you can provide solution/inputs on the same.
Regards,
Syam
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[GitHub] [incubator-superset] nytai commented on issue #9200: Superset - 500
Internal Server Error
Posted by GitBox <gi...@apache.org>.
nytai commented on issue #9200: Superset - 500 Internal Server Error
URL: https://github.com/apache/incubator-superset/issues/9200#issuecomment-590939986
From the logs this looks to be an issue with SSL. Are you accessing over `https` or `http`?
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[GitHub] [incubator-superset] SyamprasadNakka commented on issue #9200:
Superset - 500 Internal Server Error
Posted by GitBox <gi...@apache.org>.
SyamprasadNakka commented on issue #9200: Superset - 500 Internal Server Error
URL: https://github.com/apache/incubator-superset/issues/9200#issuecomment-591386914
>
>
> From the logs this looks to be an issue with SSL. Are you accessing over `https` or `http`?
We are running HTTPS with self-signed certificates and not sure it's because of SSL, because SSL handshake error will always write when we access any object and it's not throw 505 internal error.
Please let me know if need any more details.
Regards,
Syam
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[GitHub] [incubator-superset] willbarrett commented on issue #9200: Superset
- 500 Internal Server Error
Posted by GitBox <gi...@apache.org>.
willbarrett commented on issue #9200: Superset - 500 Internal Server Error
URL: https://github.com/apache/incubator-superset/issues/9200#issuecomment-593677751
@SyamprasadNakka are you terminating SSL at the `gunicorn` process? Typically it's a good practice to terminate `ssl` at a web server like NGinx or Apache running on the same machine, then access the service provided by `guincorn` over un-encrypted HTTP via the local loopback.
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[GitHub] [incubator-superset] stale[bot] commented on issue #9200: Superset - 500 Internal Server Error
Posted by GitBox <gi...@apache.org>.
stale[bot] commented on issue #9200:
URL: https://github.com/apache/incubator-superset/issues/9200#issuecomment-622611121
This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions. For admin, please label this issue `.pinned` to prevent stale bot from closing the issue.
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