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Posted to issues@openoffice.apache.org by bu...@apache.org on 2012/03/18 15:10:13 UTC

DO NOT REPLY [Bug 119089] New: Files saved under password cannot be open

https://issues.apache.org/ooo/show_bug.cgi?id=119089

             Bug #: 119089
        Issue Type: DEFECT
           Summary: Files saved under password cannot be open
    Classification: Application
           Product: Spreadsheet
           Version: version58
          Platform: PC
        OS/Version: Windows XP
            Status: UNCONFIRMED
          Severity: major
          Priority: P3
         Component: open-import
        AssignedTo: ooo-issues@incubator.apache.org
        ReportedBy: paulheah@hotmail.com


I have save all my files using password,
now I am not able to open all my files because it says my password is wrong.

How can it possibly be?  Can you help?

Even the files that were back-up to my thumb-drive also cannot be open.

Please help as all my data are in there.

Thank you.

Best regards,

Paul Heah

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DO NOT REPLY [Bug 119089] Files saved under password cannot be open

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119089

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

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DO NOT REPLY [Bug 119089] Files saved under password cannot be open

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119089

Marcus <ma...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
            Version|version58                   |OOo 3.3
         Resolution|                            |INVALID

--- Comment #2 from Marcus <ma...@apache.org> 2012-03-18 22:45:51 UTC ---
Please note that this is no bug, enhancement or feature request but a support
question. For those we have different channels (see
"http://support.openoffice.org/index.html"), but not this issue tracker.

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DO NOT REPLY [Bug 119089] Files saved under password cannot be open

Posted by bu...@apache.org.
https://issues.apache.org/ooo/show_bug.cgi?id=119089

orcmid <or...@apache.org> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |orcmid@apache.org

--- Comment #1 from orcmid <or...@apache.org> 2012-03-18 18:26:29 UTC ---
Have you updated your copy of OpenOffice.org since those files were saved?

Did you save them with a version of OpenOffice.org that is more recent than the
version you are attempting to open them with?

There have been changes in how Save with Password works so that sometimes you
can only open the document on the same computer and OpenOffice.org (or Libre
Office or Apache OpenOffice) install.

Exactly what is in the Help | About ... menu of the version that will not open
the documents?

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