(no report template found)

[bkesting <bk...@cityofwayne.org>]

I am trying to follow the SLES 10 Mail Scanning Gateway Build Guide as found
off of Novell's website.  I am following the instructions and have
everything installed.  When I try to run a spam-GTUBE-junk test against
SpamAssassin, at the bottom of the test I receive the following:

(no report template found)

The documentation says that there should be a score here and a list of what
rules were triggered.  Has anyone else used this guide and does anyone have
an idea about why I get the no report template message?

Thanks in advance.


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Re: (no report template found)

["SpamScoreChecker.com" <se...@Datagenn.com>]

Matt Kettler-3 wrote:
> 
> Loren Wilton wrote:
>> There is a standard template that gives the form of the report in the
>> mail message.  I don't recall which cf file this is normally in, but
>> it sounds like that file is not being included in the cf files in your
>> configuration.
>>
>> I would check include paths and possibly permissions and the like, as
>> well as and special configuration files or options that may be
>> included by the process you are following.
> 
> It normally lives in 10_misc.cf...
> 
> However, it is also possible there's a clear_report_template command,
> with no new template declared after it.
> 
> 

I too had this problem and found the solution..

Running "sa-compile" created a folder like
/var/lib/spamassassin/3xxxxxxx
which is being picked up by the spamassassin config and causing the
'template not found' error.

Solution:
spamassassin --lint -D
sa-compile
rm -rf /var/lib/spamassassin/3xxxxxx
/etc/rc.d/init.d/spamassassin restart

I hope this helps you guys, it took me a day to figure this one out.

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Re: (no report template found)

[Matt Kettler <mk...@verizon.net>]

Loren Wilton wrote:
> There is a standard template that gives the form of the report in the
> mail message.  I don't recall which cf file this is normally in, but
> it sounds like that file is not being included in the cf files in your
> configuration.
>
> I would check include paths and possibly permissions and the like, as
> well as and special configuration files or options that may be
> included by the process you are following.

It normally lives in 10_misc.cf...

However, it is also possible there's a clear_report_template command,
with no new template declared after it.

Re: (no report template found)

[Loren Wilton <lw...@earthlink.net>]

There is a standard template that gives the form of the report in the mail 
message.  I don't recall which cf file this is normally in, but it sounds 
like that file is not being included in the cf files in your configuration.

I would check include paths and possibly permissions and the like, as well 
as and special configuration files or options that may be included by the 
process you are following.

        Loren