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Posted to users@openoffice.apache.org by Barbara Petersen <bo...@gmail.com> on 2015/09/17 21:54:18 UTC
OO not recognizing printer
1) I am not computer savvy
2) I've looked at the website and read thru the suggestions given for this
problem.
3) I do not know how to so some of the things suggested. Others did not
work.
4) Can someone email me and actually offer to call me and help me on the
phone, so I can have step by step instructions, while still on the phone,
to try to solve the problem?
I need help and I do not understand why direct person to person help is not
offered by open office personnel.
I don't even know how to find out which version of OO I have.
Sincerely,
Barbara
Fwd: OO not recognizing printer
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
Forwarded as OP is not subscribed
Re: OO not recognizing printer
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
Please reply to users@openoffice.apache.org only, this way you reach all
volunteers.
Don't forget to subscribe to this mailing list otherwise you miss useful
suggestions from others.
Try the suggestion to install OO first and when you have still questions
come back to us.
On 18-Sep-15 10:37, Barbara Petersen wrote:
> Hi Martin,
> It seems you have gone to some trouble to help me, but I don't know
> how to access the download.
Your first message was about that OO does not recognize your printer
this suggest that OpenOffice was working.
> I clicked on it, and was told I had to open another application to
> view it and I don't understand all the options.
When you download OpenOffice it ask where you want to save the download,
by default it saves it on your desktop
In my case the file name is:
Apache_OpenOffice_4.1.1_Win_x86_install_en-US.exe but can be different based
on your Operating System.
If you double click on that file it start the installation process.
>
> Couldn't you just copy and paste some directions, or let me call you?
> I did put in my first sentence that I am NOT computer savvy and need
> step by step help.
>
> I appreciate the help,but you've left me stranded here..! I don't even
> know what OP means in the first of your 2 emails.
OP stand for Original Poster (that's you in this case)
>
> Barb
>
> On Thu, Sep 17, 2015 at 7:25 PM, Martin Groenescheij
> <Martin@groenescheij.com <ma...@groenescheij.com>> wrote:
>
> And now the answer forwarded (makes more sense)
>
>
> ---------- Forwarded message ----------
> From: Martin Groenescheij <Martin@groenescheij.com
> <ma...@groenescheij.com>>
> To: users@openoffice.apache.org <ma...@openoffice.apache.org>
> Cc: Martin@groenescheij.com <ma...@groenescheij.com>
> Date: Fri, 18 Sep 2015 10:18:25 +1000
> Subject: Re: OO not recognizing printer
>
>
> On 18-Sep-15 05:54, Barbara Petersen wrote:
>
> 1) I am not computer savvy
>
> Agreed
>
> 2) I've looked at the website and read thru the suggestions
> given for this
> problem.
>
> That's a good start
>
> 3) I do not know how to so some of the things suggested.
> Others did not
> work.
>
> Which suggested things do you not understand and which didn't work
>
>
> 4) Can someone email me and actually offer to call me and help
> me on the
> phone, so I can have step by step instructions, while still on
> the phone,
> to try to solve the problem?
>
> We are also users who volunteer to help to the best of our ability
> via this email address or via the
> OpenOffice Forum website.
>
>
> I need help and I do not understand why direct person to
> person help is not
> offered by open office personnel.
>
> Apache OpenOffice has no personnel all development is done by
> volunteers.
>
>
> I don't even know how to find out which version of OO I have.
>
> Most applications including OpenOffice have a Help and a About
> menu entry, the About menu give you the version.
> Apart from that it is useful if you give us information about your
> Operating System and version.
>
>
> Sincerely,
> Barbara
>
>
>
>
>
Fwd: Re: OO not recognizing printer
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
And now the answer forwarded (makes more sense)
Re: OO not recognizing printer
Posted by Martin Groenescheij <Ma...@Groenescheij.COM>.
On 18-Sep-15 05:54, Barbara Petersen wrote:
> 1) I am not computer savvy
Agreed
> 2) I've looked at the website and read thru the suggestions given for this
> problem.
That's a good start
> 3) I do not know how to so some of the things suggested. Others did not
> work.
Which suggested things do you not understand and which didn't work
>
> 4) Can someone email me and actually offer to call me and help me on the
> phone, so I can have step by step instructions, while still on the phone,
> to try to solve the problem?
We are also users who volunteer to help to the best of our ability via
this email address or via the
OpenOffice Forum website.
>
> I need help and I do not understand why direct person to person help is not
> offered by open office personnel.
Apache OpenOffice has no personnel all development is done by volunteers.
>
> I don't even know how to find out which version of OO I have.
Most applications including OpenOffice have a Help and a About menu
entry, the About menu give you the version.
Apart from that it is useful if you give us information about your
Operating System and version.
>
> Sincerely,
> Barbara
>
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