Re: Support for Xerces/Xalan by Apache/IBM on Production Systems

[Shane Curcuru <cu...@apache.org>]

As an xml-xalan committer,  I think the 'legal' answer is right in the
Apache Software License: this stuff comes with no warranty, use it at your
own risk.  There may be companies out there who would be happy to charge
you for an official support contract, but that would be between you and
them.

That said, you've already got one satisfied user's testimonal here.  Plus,
the thing that makes many Apache projects successful is the volunteers who
make them up.  There are plenty of individuals here who would be happy to
help you out on a volunteer basis, when they have the time and ability to
do so.

As far as an official IBM (or any other corporate entity) stance on
support, you might find an IBM official here, but you'd likely have to
talk to someone in IBM support or sales to get an official response.

On the Xalan side, as a personal opinion, I would guess that IBM would not
support Xalan use in general, but would support the use of LotusXSL
versions shipped within specific Websphere or other product versiosn
(LotusXSL is the IBM-branded version of Xalan just like XML4J is the IBM
branded version of Xerces).  Of course, the xml-xalan community would be
happy to support in you any case... on a volunteer basis.

- Shane
<views here are expressly personal and do not represent my employer in any
way/>

---- you  Arjun Bhattacharya <Ar...@SilverLine.com> wrote
----
This question is more to the core group of Xerces/Xalan projects and IBM
(I
have seen representation from them here). 

What is the level of support provided by either party for these products
on
production systems. We are using these in Websphere3.5.2. I know IBM
officially doesn't recommend their usage as they have not been tested yet
on
WAS3.5. But they do go ahead and say to use them if it works.

Please do let me know your views. 	

<.sig aka="mailto:shane_curcuru@lotus.com"/>


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